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This is an average hotel. We have stayed here several times for an event we often attend. This hotel has several good characteristics. The bar is nice and serves food late at night. The trade off there is that the service is very slow and...More
Stayed from 1/18 until 1/22. Will not stay here again anytime soon. Picked the hotel for it’s location and we had stayed there before. Arrival: valet was prompt and courteous. Asked about a cart for the luggage. Was told they would have to stay with...More
Response from AGM-Renaissance-OKC, Manager at Renaissance Oklahoma City Convention Center HotelResponded 3 weeks ago
Thank you for taking the time to review us on TripAdvisor. First and foremost, we would like to offer our sincerest apologies for the issues you experienced during your stay. We as a hotel operations team are committed to delivering an excellent service...More
We were impressed with the service of the team at the Renaissance OKC downtown. The location and amenities are good, but the venue should be renovated at some point soon.
---appreciated the service of the team; front desk staff always did a good job....More
I stayed at this hotel on a business trip. The hotel overall was underwhelming. The rooms and common areas seemed to be decently maintained but feel out of date. The front desk does not feel welcoming and is not laid out well and it seems...More
Response from AGM-Renaissance-OKC, Manager at Renaissance Oklahoma City Convention Center HotelResponded January 13, 2018
Thank you for taking time to review us on TripAdvisor. Your feedback is very valuable to us and we are committed to utilizing the information our guests provide in a continued effort and strife for quality excellence. We're very sorry to hear that...More
I stayed there with my daughter and granddaughter for one night. The hotel lobby was decorated for Christmas and was beautiful. Our room, a suite, was very large. Just off the living room there was a half bath that my granddaughter claimed as hers. We...More