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Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond

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Fairfield Inn & Suites Oklahoma City Quail Springs\/South Edmond
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88 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Iowa City, Iowa
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Girls away trip...Everything was great! The breakfast attendant on Mon & Tues was NOT capable of that job duty...cold or nothing kinda of breakfast. Thanks to the black lady on Wed.-Fri. She made it worthwhile the remaining of our stay. I've stayed in lot's of Fairfield hotels. Overall this one could use a few upgrades especially in rooms. Management &... More 

Helpful?
Thank Tunya E
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

I travel on business and generally do not complain about overnight stays. However this particular hotel had issues such as, the bed was uncomfortable, there was a roach in my bathtub, there was a hair on the shower wall which was not mine, the room had an unpleasant odor to it, and when trying to fall asleep at 11:30pm there... More 

Helpful?
Thank Mrs W
TMIHospitality1, Manager at Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond, responded to this review

Dear Mrs W, Thank you for taking time to fill out a review. I am very sorry we did not provide you with the stay you expected and deserved. Your satisfaction is important to us and we will be using your comments during our team meeting to discuss ways of handling noise in a manner appropriate to all guests. I... More 

Houston, Texas
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 7, 2016

My Husband and I stayed at this hotel recently, as usual we were happy with the welcome that we received, Sarah on the front desk made us feel very welcome and ensured that we had everything we needed. The room was nice and clean, the usual standard of the Fairfield brand. The hotel is located at the side of a... More 

Helpful?
Thank housntexasusa
Management response:

Dear housntexasusa, My name is Roscoe Buckner. I have accepted the position as General Manager at our Fairfield Inn & Suites property on June 27, 2006. While I have been on board a short time, I am truly appalled of the substandard service you experienced at my hotel. However, we have acted expeditiously in hiring a Marriott qualified hostess who... More 

Oklahoma
1 review
2 of 5 stars Reviewed July 2, 2016

Friendly front desk lady and good cookies. We stayed here 2 yrs ago and had a great experience but it is not the same hotel today.They removed the hot tub and changed the pool to saltwater.Tub wont hold water,a/c whistles when it shuts off,amd breakfast tastes cheap if there is any left. It was a holiday weekend so you would... More 

Helpful?
Thank Justin74074
TMIHospitality1, Manager at Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond, responded to this review

Dear Justin74074, Thank you for taking time to fill out a review. I am pleased to hear you liked our friendly front desk staff and cookies. However, I am sorry for the maintenance issues you encountered, and I apologize you were less than impressed with your breakfast experience. We appreciate guest feedback such as yours so that we can continue... More 

1 review
5 of 5 stars Reviewed June 14, 2016 via mobile

Stayed there a couple days. Kiera at the front desk was so helpful she had excellent customer service and the breakfast attendant was super friendly. Its right next to the mall not many stores but great for kids it does have an indoor play area. Hotel even gave me a 10%off coupon for Texas Roadhouse which was right next door!

Helpful?
Thank Marla V
Tulsa, Oklahoma
Level Contributor
97 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 23, 2016

Hotel is located in a nice area with ample options for restaurants. It is across the highway from Quail Springs Mall and a quick less than 10 minute drive from the OKC Zoo and Science Museum. The pool is indoor and great for kids. Rooms were clean and breakfast was sufficient. Staff was very friendly.

Helpful?
Thank travel4workAA
Forney, Texas
Level Contributor
347 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed May 17, 2016 via mobile

Two night stay at this location. Upon an early arrival, the front desk checked with housekeeping to see what rooms were already clean. Able to get in my room 1 1/2 hours early, which was very much appreciated. This location is close to shopping, dining and hospitals. Only reason for not giving a five was the breakfast. Just your typical... More 

Helpful?
Thank Oldguitarmike
Elk City, Oklahoma
Level Contributor
100 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 13, 2016 via mobile

The staff at the hotel were very friendly and efficient. The entire hotel was very clean. Our room was nicely appointed. It is located in an area that is very close to Qual Springs Mall and there are numerous restaurants within the immediate vicinity. My only minor complaint is the access to the hotel. I would stay here again.

Helpful?
Thank FDMChianti
TMIHospitality1, Manager at Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond, responded to this review

Dear FDMChianti, Thank you so much for taking the time to review our property on your recent stay with us. I am so glad to hear our staff made your stay a memorable one! We also take great pride in the cleanliness as well as service that we give! We look forward to seeing you again! Sincerely, Alarie C. General... More 

Lenexa, Kansas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 16, 2016

First off, this hotel had GREAT front desk staff. Other than that this was a very average stay. The breakfast was normal powdered eggs and cereal. The hotel didn't have their hotub filled in the pool area. The one major issue I ran into was the paper thin walls. I was able to hear an average volume conversation in the... More 

Helpful?
Thank Chris H
Adam M, Manager at Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond, responded to this review

Dear Chris H, Thank you for your feedback regarding your recent stay with us. I am pleased to hear you enjoyed our front desk staff. However, I am very sorry for the hot tub being down and for the inconvenience it caused, as well as the noise disturbance you encountered. I understand how frustrating it can be to not get... More 

Kingwood
Level Contributor
121 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed March 20, 2016 via mobile

This is a good place to stay. Good for people with children. The rooms are virtually sound proof. I guess there is a children's soccer tournament going on because my floor had a handful of rooms w/ ages 10-14 (I think). I never heard any noise. I just saw them in the halls & at breakfast. Oh and breakfast was... More 

Helpful?
Thank Tamieko B
TMIHospitality, Manager at Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond, responded to this review

Dear Tamieko B, Thank you for taking the time to fill out a review with such positive feedback! We are so glad to hear you liked our service and breakfast. We hope that you will stay with us again in the near future. Kind regards, Anthony Lynn General Manager More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Our Marriott hotel offers an ideal location near northern Oklahoma City and attractions such as the Quail Springs Mall, Lake Hefner, and SoccerCity. Staying in northern OKC allows guests to easily explore downtown Oklahoma City with a variety of things to do. The Oklahoma City Zoo, Chesapeake Energy Arena, and Cox Convention Center are each under 20 minutes away. Relax in our spacious rooms with free WiFi, and premium cable. Enjoy complimentary breakfast on us each morning featuring hot and healthy options for the entire family. Our indoor pool and fitness center ensure guests can stay active while on the road. At the Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond, you're our #1 priority. We promise you'll be satisfied, or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee. ... more   less 

Additional Information about Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond

Address: 13520 Plaza Ter, Oklahoma City, OK 73120-2146 (Formerly Holiday Inn Express)
Location: United States > Oklahoma > Oklahoma City
Price Range: $91 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Oklahoma City Quail Springs/South Edmond
Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond Hotel
Fairfield Inn Oklahoma City
Fairfield Oklahoma City
Oklahoma City Fairfield Inn
Hotel Style:
#20 Family Hotel in Oklahoma City
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