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Hilton Garden Inn Norman

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#3 of 25 Hotels in Norman
Certificate of Excellence
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Hilton Garden Inn Norman
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391 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Houston, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

Always friendly and very helpful. We always stay there when visiting our daughter in college. The manager helped me specifically with a problem with our reservation and she resolved the issue very professionally. We were very grateful. Wonderful customer service!

Helpful?
Thank mmmc1990
East Granby, Connecticut
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

One negative comment, visited week of Aug19, 2016. air conditioning in the Lobby/breakfast/bar areas was not working over the whole week. It got very hot and uncomfortable there so we didn't spend as much socializing as we would have otherwise. Very nice and comfortable furnishings in rooms. Believe it or not, I loved the alarm clock. Cubietime, I think. Rotate... More 

Helpful?
Thank Jdh324ct
Norman, United States
1 review
3 of 5 stars Reviewed 1 week ago

Stayed at this location in August with outside temps over 95 degrees. The lobby was hotter. The polite staff told us the lobby a/c had been broken for a few days and was going to be very expensive to fix, to the owner was hesitant to fix it. Of course it wasn't fixed all weekend, and who knows if it... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Chris F
Dubai, United Arab Emirates
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were budget shopping but such rough reviews of other name brand properties led me to upgrade to this Hilton and wow what an excellent choice. Professional, clean, attractive, basically flawless. You will know you made the right choice when you are in the pool after sundown and admiring the view of the building - it is like being in... More 

Helpful?
Thank F Robert B
Tulsa, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Comfy room, a few minutes from OU, right behind Saltgrass Steakhouse and conveniently off I-35. We had two rooms on second floor and both were quiet. I liked being able to choose their location in advance.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kathy T
Canton, Mississippi
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

I was traveling from Chicago with kids so when I reached the property it was excatley what I wanted from Hilton . Good size rooms with good amenities. I pro ally slept better than my kids.😀 If I am back i will always stay here.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jsai1
Lubbock, Texas
1 review
3 of 5 stars Reviewed 4 weeks ago

This Hilton was really hot in he lobby area, breakfast was $9.95, and my son's waffles came out black. It didn't live up to our expectations for the price. The rooms were fine and the staff was very nice.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sjdavidson5
Keith E, General Manager at Hilton Garden Inn Norman, responded to this review

Dear Sjdavidson5, Thank you for taking the time to provide your feedback. We are glad to hear you enjoyed the staff and rooms. We look forward to serving you again on your next visit to Norman! Best Regards, Keith E. General Manager More 

Grand Prairie, Texas
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The gardens were extremely dry, A/C in common areas was not working, infested with ants in lobby and breakfast area. There is as no air in hallways, temp 83 degrees in AM, and lobby was hot and ants, really miserable to hold business interviews.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kathy W
Keith E, General Manager at Hilton Garden Inn Norman, responded to this review

Dear Kathy W, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have... More 

Colleyville, Texas
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 weeks ago

When checking in there were no luggage carts in lobby and the girl at the front desk giggled and said they were having trouble finding them. She just giggled again as my daughter and I struggled with 2 young kids,luggage,toys and "stuff " Never once offered to help or try to locate a luggage cart. Poor service!

Helpful?
Thank Lenora W
Keith E, General Manager at Hilton Garden Inn Norman, responded to this review

Dear Lenora W, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have... More 

Fort Smith, Arkansas, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

We visited Norman for the Bart Conner gymnastics camp. The hotel is very conveniently located to the gym and many restaurants. Also to shopping places. The hotel staff were all very friendly! They were constantly asking us if we needed anything. If they saw you in the hall they would stop to see how you are & if they could... More 

Helpful?
Thank Sandy T
Keith E, General Manager at Hilton Garden Inn Norman, responded to this review

Dear Sandy T, Thank you for taking the time to provide your feedback. We are glad to hear you enjoyed the staff, service and rooms. We look forward to serving you again on your next visit to Norman! Best Regards, Keith E. General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Norman is ideally located just minutes from the University of Oklahoma and features spacious guest rooms, complimentary WiFi and an on-site Great American Grill restaurant. ... more   less 

Additional Information about Hilton Garden Inn Norman

Address: 700 Copperfield Dr, Norman, OK 73072-4107
Location: United States > Oklahoma > Norman
Price Range: $102 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Norman 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hilton Garden Inn Norman Hotel Norman
Hilton Norman
Hotel Style:
#4 Business Hotel in Norman
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