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Hilton Garden Inn Norman

525 reviews
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Traveler (38)
Room & Suite (21)
Dining (4)
Overview
  • Excellent47%
  • Very good21%
  • Average16%
  • Poor10%
  • Terrible6%
Travelers talk about
“nice hotel”(24 reviews)
“outdoor pool”(9 reviews)
“room was clean”(24 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Norman
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (525)Write a Review
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LanguageEnglish
239
114
84
52
35
Show reviews that mention
All reviewsnice hoteloutdoor poolroom was cleanbusiness centerhave stayed here several timeswould stay here againthe hotel staffgreat stayparking loteasy accessdesk clerkfree breakfastfitness centerstaff was friendlyhgilobbydial
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1 - 5 of 524 reviews
Reviewed 3 weeks ago

Just had a couple of bad incidents on this trip. No parking lot lighting, could not find the hotel due to lighting, bad odor in the room, no internet connection during my stay. I know this is not normal, so hopefully this was just a...More

Review collected in partnership with Hilton Garden Inn
Thank 386oscarh
Hotel's Favorite
Reviewed December 19, 2017

Great hotel for overnight stay. No issues. I was able to pick the room I wanted from ones available. I used the digital check in and key. I loved both these features. The bed was comfortable. Kerig in room for coffee and tea.More

Review collected in partnership with Hilton Garden Inn
Thank Stacy G
Response from Keith E, General Manager at Hilton Garden Inn NormanResponded January 2, 2018

Dear Stacy G: Thank you for taking a moment to share your experience. I am happy to hear you enjoyed the digital check-in and key, comfortable bed and Keurig during your stay. We look forward to welcoming you back to our hotel in the future....More

Reviewed December 29, 2017

Stop by Oklahoma and find a Garden Inn based on the previous good impression of this brand. This one is a little bit BELOW expectation. Rooms are a little bit old. The only good part is staff are friendly and helpful.More

Review collected in partnership with Hilton Garden Inn
Thank Sheng W
Response from Keith E, General Manager at Hilton Garden Inn NormanResponded January 2, 2018

Dear Sheng W: Thank you for taking a moment to share your experience. I am happy to hear you found our staff friendly and helpful. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay...More

Reviewed December 18, 2017

As a Hilton Honors member, I expected a little better from this hotel. Prior to arriving, I checked in via the mobile app, which I liked very much, but when I requested a Digital Key (as it told me was available), the app informed me...More

Review collected in partnership with Hilton Garden Inn
Thank Tony_DiGiorgio
Response from Keith E, General Manager at Hilton Garden Inn NormanResponded December 19, 2017

Dear Tony_Digiorgio: Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that...More

Reviewed December 11, 2017 via mobile

Good check in, but most other employees did not acknowledge you, seemed annoyed when asking questions. Room bathroom had rust all around it and room definatelty needed attention. Breakfast was never ready at 7 and the quality was below average......the price was good, but will...More

Thank Fusionfactor
Response from Keith E, General Manager at Hilton Garden Inn NormanResponded December 14, 2017

Dear Fusionfactor: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we were unable to exceed your expectations. I will address your feedback directly with our team....More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Restaurant
Hot Tub
Outdoor pool
Details
Price range
$100 - $178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Norman
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$100 - $178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Norman
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (38)
Room & Suite (21)
Dining (4)
Pool & Beach (2)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Kath D
January 15, 2015|
AnswerShow all 2 answers
Response from Keith E | Property representative |
Breakfast is served from 6am-10am on weekdays and 7am-11am Saturday and Sunday. The buffet is $6.95 and has many fresh options like eggs, biscuits and gravy, bacon, and byo waffles. We also have a lovely cooked to order menu... More
1
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Room Tips
"request a room on back side of hotel so you won't hear I35 traffic."
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"Go next door to the Marriott"
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"Away from pool in warm weather if you go to sleep early"
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"Rooms on the opposite side of the hotel from the highway were super quiet."
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