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Courtyard Norman

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Traveler (15)
Room & Suite (22)
Traveler (15)
Room & Suite (22)
Dining (8)
Overview
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770 Copperfield Dr, Norman, OK 73072-4107 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star accommodation
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Rooms
Dec 2Dec 3
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1 room, 2 adults, 0 children
Standard Room
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Reviews(187)
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Lisamgarcia
6420
Reviewed 5 days agovia mobile
A co-worker and I stayed at the Courtyard for a training we had the following morning. When we first entered our room, the next door guests were loud, but it was still early so not a big deal at all. We left for dinner around 6:30, and when we came back the neighbors were not there. They came back around 11:00pm, and were extremely loud; it sounded like 3-4 males maybe. We didn’t call the front desk because I figured they were just having a good time, and would eventually settle down. At 1:00am, we were woken up by what sounded like banging on our door. At first we ignored it, thinking they were drunk. It continued... they were banging on the adjoining door, and it sounded like they were trying to bust through into our room. I called downstairs to let the front office know. This continued for about 20 minutes. They weren’t laughing, weren’t talking, just slamming into our adjoining room door and our front door repeatedly. The front desk never called us to let us know anything. I repeatedly called the front desk, but they didn’t answer. The banging continued so we called the Norman police department. The neighbors continued to try to get into our room over and over, continuously slamming into our door for approximately 45 mins. My co-coworker yelled at them to stop, and the man yelled back “let us in.” The police arrived and walked us downstairs so we could request another room. The lady working the front desk put us in another room; however, my co-worker and I were now having to share one bed. She told us that she had attempted to go upstairs to talk to our neighbors but they quieter down when she got there. This was not about noise... this was about at least 2 males trying to gain entry into 2 females’ room! The next morning we were offered an apology and a blueberry muffin.

Over the weekend, I gave it some thought and called the hotel back to voice my concerns. The hotel should have been the one to call the police. The hotel should have offered to move us to another room. The hotel should have asked the neighbors to leave. The hotel should have made our safety a priority, but they didn’t. When I called to complain, the manager offered her apologies (along with some excuses as to how the other guests were apologetic the next morning) and gave me some reward points; however, that was not my concern. My concern is for the safety of the guests. I did not feel safe, and I did not feel like the hotel staff valued our concerns that night. I’m glad that the manager took the time to apologize when I called but I really feel like more should have been done that night.
Thank Lisamgarcia
Rachel D
Seminole, United States
106
Reviewed 1 week ago
Used points but would not have minded paying for the room if this were the case. Stayed overnight for a married date night. Hotel was clean and polished. Staff was friendly but somehow rough around the edges. Fitness room was clean, pool was clean and Starbucks was GREAT!!!. Room was smaller than I am used to staying in but it had everything that was needed for a pleasant stay!! Will definitely stay again.
Thank Rachel D
littlejohn
Houston
216186
Reviewed Oct 4, 2018
Used points so no cost is always a plus! Our kid has now graduated so probably not going to Norman again but we have stayed in this property several times over the years and it's always a great choice.
Pretty convenient to OU campus with restaurants in walking distance.Staff is always helpful and friendly and the room is clean and bed is comfortable.
When we are back in town we will stay here for sure.
Thank littlejohn
wdharrington
Tulsa, Oklahoma
14887
Reviewed Sep 25, 2018
Stayed here for two nights last weekend. Checkin was ok. Front desk clerk seemed a little moody, especially when I asked her to attached my Marriott Rewards number to my reservation. Besides that the service was great the rest of the stay. Have stayed at so many Courtyards that they all kind of seem the same. This one has updated decor that it seems the chain is now going to. Wish the tv came out a little farther to view it from the bed. Room was clean. The thermostat seemed a bit touchy, had to find the sweet spot for it. When I showed up the room was 60 degrees, so a bit icy to start. Breakfast service was great. I did not hit it at a busy time either day, but my food was ready when I needed it so I was happy. All in all a good stay.
Thank wdharrington
Oakparker300
Oak Park, Illinois
7939
Reviewed Sep 17, 2018
Have stayed here a number of times and have always found it satisfactory. This time I thought the room was showing some age. This time my room was facing out the north side of the property, and the room was somewhat awkwardly laid out and cramped. the TV pulled out from the desk and beside the wardrobe in such a way that you could only view it from the bed at an angle and partially obscured from the near side.
Bathroom is tired looking. The whole room really needs refreshing.Once again I felt like the housekeepers were happy to avoid doing service: I saw them in the hall and they said something like, "you need anything?" as if they were only going to do the room if I asked. All I need for short stays is not full cleaning and vacuum, but trash removal and refreshing of coffee service and cups. On troublesome thing was that for most of the weekend I was there the trash can off the ice machine and elevator went unemptied and kept filling. Not a sign of attentiveness. On the plus side, the lobby is very nice and impressive; the courtyard behind with fireplace is pleasant in the evening. Pool is indoors, so no points for that. Lobby staff is unfailingly welcoming and friendly.
Courtyard Norman, you are a reliable hotel but need to up the game a little.
Thank Oakparker300
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About
Description
Enjoy the excitement of Norman's newly renovated hotel, the Courtyard by Marriott! Located off I-35 and Robinson Street, we are only minutes from the University of Oklahoma, Johnson Controls, Hitachi, More Nat'l Weather Center, Astellas and the Norman HealthPlex. Check into your spacious, modern room, then meet your friends for dinner and cocktails at our new Bistro then take a dip in our indoor pool or try the courtyard fire pit, it's a great place for a glass of wine and a great book from our library. In the morning, start your day with eggs made your way or grab a quick muffin and Starbucks to-go! Whether you're in town for the big game or touring OU, shopping at the Sooner Mall, exploring the Sam Noble Museum of Natural History or participating in a tournament in the Norman area, Courtyard Norman is the prime location for all of the excitement Norman has to offer. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Restaurant
Air Conditioning
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
113
Price range
$86 - $232 (Based on Average Rates for a Standard Room)
Also Known As
Courtyard By Marriott Norman Hotel Norman
Location
United States > Oklahoma > Norman
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
113
Price range
$86 - $232 (Based on Average Rates for a Standard Room)
Also Known As
Courtyard By Marriott Norman Hotel Norman
Location
United States > Oklahoma > Norman
Photos
Traveler (15)
Room & Suite (22)
Dining (8)
Family and Play Areas (1)
Business Center & Event Rooms (1)
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Questions & Answers
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Room Tips
"I preferred past rooms facing the front to this one facing the north."
Oakparker300
Sep 17, 2018
Read review
"We were in room 155 - away from the road - very quiet"
B5542AMbrucew
Dec 28, 2017
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"Larger 1 bedrooms are spacious and quiet"
ShonaYYC
Nov 12, 2017
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"Stay away from this hotel"
robynf144
Nov 5, 2017
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