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Holiday Inn Express Hotel & Suites Muskogee

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Holiday Inn Express Hotel & Suites Muskogee
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87 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Platte City, Missouri
1 review
2 of 5 stars Reviewed 1 week ago

I have stayed at this hotel several times in the last 6 months and never felt it was up to normal Holiday Inn standards, starting with the lack of welcome personalities at check in,but never mentioned it. This week the welcome was much better but my room had a very musty smell to it that would not go away with... More 

Helpful?
Thank 515jayf
Norman, Oklahoma, United States
Level Contributor
81 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 18, 2016 via mobile

Typical holiday in express. Great amenities small indoor pool, easy access to both major throughfares in town. Staff was friendly and efficient. Everything was maintained well. Typically my number one choice when I come to Muskogee. That's all I have to say about this review, but the website is requiring me to say a lot more

Helpful?
Thank Nick P
WilsonHolidayInn, Guest Experience Champion at Holiday Inn Express Hotel & Suites Muskogee, responded to this review

Nick P, Thank you so much for your review of our hotel. From all of us at the Holiday Inn Express & Suites Muskogee, we are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Leila B. Guest Experience Champion More 

Level Contributor
3 reviews
3 of 5 stars Reviewed June 16, 2016

It all started with the less than personal check in experience. One of the 2 front desk agents we encountered was the least friendliest and angry front desk agent ever. I feel sorry for the staff that have to work with this lady. The second floor hallway smells like a dirty gym. Our room smells like a dank basement equivelant... More 

Helpful?
Thank Sally C
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Muskogee, responded to this review

Dear Sally C, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please... More 

1 review
3 of 5 stars Reviewed May 23, 2016

We were unable to use the pool because the water was so cold! It was like ice water. After standing on the top step for a minute my feet were numb. With the pool water being so cold everyone was in the hot tub, shoulder to shoulder. Very disappointed!

Helpful?
Thank Chris S
WilsonHolidayInn, Guest Relations Manager at Holiday Inn Express Hotel & Suites Muskogee, responded to this review

Chris S, Thank you for your feedback. We understand and apologize for the inconvenience caused by the unheated pool. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Don W. Assistant... More 

Edmond, Oklahoma
Level Contributor
46 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 23, 2016

Very average hotel. Not even up to Holiday Inn Express standards. The entry is outdated .....beat up, even dirty. The front desk wasn't greeting....just processing. There are many good hotels right in this proximity. I have stayed in almost all of them. This one wont be coming up number 1. Average room, average breakfast, average, even small, parking lot.

Helpful?
Thank Bill P
WilsonHolidayInn, Guest Relations Manager at Holiday Inn Express Hotel & Suites Muskogee, responded to this review

Bill P, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Van Buren, Arkansas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 13, 2016 via mobile

This hotel accommodated us when our previous hotel said they couldn't find our reservation and had no more rooms available even when I had the reservation number to give them! Holiday inn had 1 room available and booked it for us right away! The room was nice, clean and the bathroom was very spacious! Will book this hotel again!

Helpful?
Thank kchitw00
WilsonHolidayInn, Guest Relations Manager at Holiday Inn Express Hotel & Suites Muskogee, responded to this review

kchitw00, Thank you so much for your review of the Holiday Inn Express & Suites Muskogee. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again so we can provide all of the amenities that you have become accustomed to from... More 

Basehor, Kansas
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 17, 2016 via mobile

Property was in line with other Holiday Inn Express priorities I've stayed at. The room was clean and well appointed. My only complaint with the room was that it was too dark. There were only a few lights and none were very bright. There's no way you could read a book in bed in the room due to the low... More 

Helpful?
Thank Midwester913
WilsonHolidayInn, Front Office Manager at Holiday Inn Express Hotel & Suites Muskogee, responded to this review

Midwester913, thank you for taking the time to write a review about our hotel. The Holiday Inn Express & Suites Muskogee strives to provide our guests with quality service. I am pleased to hear that you enjoyed your stay here with us. Our staff looks forward to you booking with us again and allowing us to provide the standards and... More 

Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 20, 2015 via mobile

Stopped for the night on a road trip. Michelle was AWESOME!!! Coffee was great, room was great, always good experiences at HIExpress. Michelle at the front desk took great care of us at 10pm. Happy polite and friendly. Highly recommend. Changed my thoughts on Oklahoma 😉

Helpful?
Thank Brian B
WilsonHolidayInn, Manager at Holiday Inn Express Hotel & Suites Muskogee, responded to this review

Thank you so much, Brian B, for your review of the Holiday Inn Express & Suites Muskogee. We appreciate your loyalty as an IHG® Rewards Club member. We are pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, I will pass on your comments to the staff. We... More 

Oklahoma
Level Contributor
96 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed November 17, 2015

We needed an overnight place to stay close to the Illinois River. This was about 30 minutes away, but the closest place we could find. Upon arrival, we were greeted by a super-friendly check-in host. She told us about a great local barbeque place to try. Amazing as well. The hot breakfast buffet was very good. The room was not... More 

Helpful?
Thank 6edith7
WilsonHolidayInn, Manager at Holiday Inn Express Hotel & Suites Muskogee, responded to this review

Thank you, 6edith7, so much for your review of the Holiday Inn Express & Suites Muskogee. I am glad that you enjoyed your stay with us. Our staff loves to hear when they are doing a good job, so we value your feedback. We hope you will visit us again. Sincerely, Don W Assistant Manager More 

Orland Park, IL, United States
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 14, 2015

My wife and I were visiting family last weekend. We stayed here at the Holiday Inn in Muskogee. We were very impressed at how clean the facility was. The front desk staff was great, the breakfast food was really good and HOT. Everyone we encountered there was friendly and went out of their way to help you. The room we... More 

Helpful?
Thank Kenneth W
WilsonHolidayInn, Manager at Holiday Inn Express Hotel & Suites Muskogee, responded to this review

Thank you so much for your review of the Holiday Inn Express & Suites Muskogee. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. We value your feedback. We hope you will visit us again soon. The holiday lights will be lit soon. Sincerely, Don W Assistant Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

Management photos: Courtesy of the property manager

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Business Center/Function Rooms (3)
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Room/Suite (2)
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Pool/Beach Area (1)
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Other (13)
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Charming Muskogee, OK Hotel offers a Convenient Location Ideally located just off of Highway 69, the friendly Holiday Inn Express Hotel and Suites Muskogee is near a number of local business and recreational attractions. Just five miles from the hotel, downtown Muskogee features a number of antique shops, historic sites and dining options. Visitors can appreciate our Muskogee hotel's convenient location near the Five Civilized Tribes Museum, Thomas Freeman Historic Home and the Three Rivers Museum. Enjoy touring the U.S.S. Batfish (SS-310) or exploring the scenery of Muskogee's beautiful Honor Heights Park near our hotel in Muskogee, OK. The Roxy Theater and River County Family Water Park will provide fun for the whole family, while the Creek Nation Muskogee Casino is great for adults. While lodging in Muskogee, Oklahoma, business travelers can appreciate our convenient accommodations near corporate offices such as Incor Inc., ANSA Company, Inc., Dal-tile and Sadler Paper Company. Our hotel in Muskogee, OK also provides conference rooms and a 24-hour Business Center. During your stay, enjoy many of our choice amenities such as free high-speed, wired and wireless Internet access, a complimentary hot breakfast buffet, an indoor, heated pool and whirlpool, steam sauna, Fitness Center and a game room. Be sure to check out our charming Muskogee, OK hotel's excellent rates as you begin planning your trip to Oklahoma today. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Muskogee

Address: 2701 W Shawnee St, Muskogee, OK 74401-2235
Location: United States > Oklahoma > Muskogee
Price Range: $100 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Muskogee 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Muskogee
Holiday Inn Muskogee
Muskogee Holiday Inn
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