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Not clean...dirty walls, curtains, bedspreads. NO ELEVATOR. For $87 a night, you should not have to worry about a decently maintained hotel. I hate to give bad reviews, but stay across the highway at the Hampton or LaQuinta. This one is not managed well. Could...More
Response from QIS_GM, General Manager at Quality Inn & Suites DurantResponded January 19, 2017
My sincere apologies that you were not satisfied with your stay, at our property. We value your opinions, and always take our guests reviews seriously. We don't have an elevator, but we are always happy to assist you with your luggage; if we cannot accommodate...More
We had a difficult time finding it since they are now comfort inn. it is not easy access entrance. The hotel had a funny odor when we walked in. My wife packed for a weeks vacation so we had more than a few bags. We...More
Response from QIS_GM, General Manager at Quality Inn & Suites DurantResponded October 21, 2016
Thanks for your feedback. Please accept our apologies, for not exceeding your expectations. We strive for excellence. We will resolve the issues you had; and really hope you will stay with us again, when visiting our casino.
We did get a great rate compared to the Choctaw - but will seek alternate hotel next time. Our first room had the strangest smell and really bad stain on the floor. I went to the front desk and it was no problem to change...More
Response from Lori H, Manager at Quality Inn & Suites DurantResponded September 16, 2016
I apologize that you were unhappy with your stay, We will work to resolve any and all issues you had while staying at our hotel. I really hope you will try us again,
Now called Quality Inn. Stayed with my husband over night, was the worst hotel we have ever stayed in, dead bugs, hair on floor behind bathroom door, looked like furniture was cleaned with a dirty rag! Worst stay ever, we were supposed to stay 2...More
Thank Mary T
Response from QIS_GM, General Manager at Quality Inn & Suites DurantResponded August 10, 2016
Thanks for your review! We appreciate the feedback to ensure our guests keep getting the stays they expect and deserve. I want to apologize for not meeting your expectations. We have addressed the issues you had, and hope you will stay again, so we can...More
We stayed in this hotel on Friday, August 5th, 2016. Staff was ok, rooms were terrible. Black mold on shower ceiling and around bath tub. Stained carpets and mold on wall. Strange smell in room. Ceiling tiles in hallway had mold also. Rate was higher...More
Thank Johnnie D
Response from QIS_GM, General Manager at Quality Inn & Suites DurantResponded August 8, 2016
Thanks for filling out a survey! We take pride in our property, and hate that you did not enjoy your stay. I assure you that we will work hard to resolve any issues you had, during your stay. I would like to further discuss the...More
$68 - $150 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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