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Hampton Inn and Suites - Durant

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Hampton Inn and Suites - Durant
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319 Reviews from our TripAdvisor Community

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Showing 317: English reviews
San Antonio, Texas
Reviewed July 28, 2016 via mobile

Made reservations 2 months in advance for a hot tub suite got there and it wasn't available. They blamed confusion on the Internet bookings. The Internet was down so no free Internet. And the hot tub for the hotel was broke too. Only one elevator of the two worked. So there was always a crowd waiting.

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Stephen W, Guest Relations Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you for choosing to stay with us while you were visiting Durant, OK. I would also like to thank you for posting your review and I will share your thoughts and concerns with my staff to better insure that these incidences will not be repeated. Thanks again and we hope to see you again. Debbie Anthony General Manager

San Antonio, Texas
Reviewed July 25, 2016 via mobile

After staying in almost every hotel in Durant, I can conclude that Hampton Inn is the third best hotel in town behind La Quinta and Holiday Inn Express. Check in was quick and painless, but the rooms were so underwhelming. The biggest thing that stood out for me is the lack of a fridge. It's basically a necessity these days....

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Thank J F
Stephen W, Guest Relations Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you for choosing to stay at the Hampton Inn and Suites while in Durant, OK. We strive to be everything our guests have come to expect from our brand and continually work to improve those things that impact our guests experience. Thank you for taking time to post your concerns as I will use this along with my staff...

Midwest City, Oklahoma
Reviewed July 23, 2016

This Hampton was clean comfy had easy on and off access, the evening and the morning staff we all polite and friendly. The breakfast area was clean and the food pans were full and the food was hot and deli oust.

Review collected in partnership with Hampton
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Thank 523craiga
Stephen W, Guest Relations Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you for staying with us at the Hampton Inn in Durant, OK. and thank you so much for the positive review. We strive to provide the best guest satisfaction possible and are delighted to see that we have achieved that. I hope you will stay with us again if you are ever in the area again. Once again, Thank...

Edmond
Reviewed July 21, 2016

Fair review. Room not cleaned on a 2 night stay. Stayed there 8 years in a row for family reunion. Several family members had the same problem. Food wasn't as good as in the past years. Will possibly not be back!

Review collected in partnership with Hampton
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Thank W4623MYpatriciah
Stephen W, Guest Relations Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you for choosing to stay with us while visiting Durant, OK. I wish you had enjoyed a more positive experience while staying with us as we continually strive to provide top notch customer service and try to insure that our guests are totally satisfied with their stay. I hope you will choose to stay with us again in the...

Highland Village, Texas
Reviewed July 21, 2016

The people working at the hotel were very helpful and friendly. However, the room I was in was extremely humid (poor AC), the carpet was warn through to the underpad so that it was sticky, and the bathroom had mold growing on the floor, and something on the shower head...I've attached photos. Also, the walls and doors are paper thin,...

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Thank TXLVRS
Stephen W, Guest Relations Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you for choosing to stay with us for your lodging needs. I wish you had enjoyed a more positive experience during your stay but please know that we are constantly upgrading and refreshing our guest rooms with the goal of exceeding our guests expectations. Please visit with us again and give us your thoughts on our progress. Debbie Anthony...

Crescent
Reviewed July 20, 2016

Our room was not serviced after our first nights stay. The air conditioning was not working properly. The ice machine was out of order. No clean towels so we were given the towels for the swimming pool. There was a parking lot burglary our second night there and we had a big screen tv stolen. The breakfast buffet was less...

Review collected in partnership with Hampton
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Thank W6589XEronh
Stephen W, Guest Relations Manager at Hampton Inn and Suites - Durant, responded to this review

I want to take this opportunity to thank you for choosing our Hampton Inn in Durant, OK. for your lodging needs. I am disappointed that our hotel did not meet your expectations as we are continually striving to provide the best possible guest service and satisfaction. Thank you for taking time to post a review and I truly hope you...

Texas
Reviewed July 15, 2016

We were very pleased with our stay here. The staff was friendly and helpful, the room was comfortable, clean and quiet. It is easy to get to and located in an area with restaurants and shopping. It's a good value.

Review collected in partnership with Hampton
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Stephen W, Guest Relations Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you for staying with us at the Hampton Inn and Suites in Durant, OK. and thank you for your positive review. We love providing the best possible guest service and we are happy when we have met our guests expectations. Please visit with us again in the future because we really do love having you here! Debbie Anthony General...

Austin, Texas
Reviewed July 14, 2016

I arrived late and my room was ready and waiting for me as a Hilton Honors member. There was an issue with the door lock but the staff was courteous and helpful in getting it resolved quickly and professionally.

Review collected in partnership with Hampton
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Thank Sherrie K
Stephen W, Guest Relations Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you for staying with us while you were visiting Durant, OK. I am happy to read your positive review and will share it with my staff to let them know that the effort they make towards great guest service and satisfaction does not go unnoticed. I hope you choose to stay with us again in the future if your...

Baltimore, Maryland
Reviewed July 13, 2016

There was a stain on the carpet when we arrived and cracks in the bathroom floor tile and elevator floor tiles. Our room had no fridge, which was disappointing. Beds were clean and really soft, though. Pool was small and hot tub is not hot, but we had fun. Lots of locals hang out at the pool in the evening.

Review collected in partnership with Hampton
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Thank C2382UHrobinm
Stephen W, Guest Relations Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you for staying with us at the Hampton Inn in Durant, OK. I am glad to read in your review that you enjoyed our comfortable bedding and that you had fun at our pool although the heater was not turned on at the time. I also want to let you know that our maintenance department has already changed the...

Garland, Texas
Reviewed July 10, 2016

Check in was slow but adequate. The real problem was the room. It appeared that half the furniture was missing. The entire room was in desperate need of painting. The bathroom was dated and in very poor shape. I would never visit this Hampton inn again.

Review collected in partnership with Hampton
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Hampton Inn and Suites - Durant

Address: 3199 Shamrock Ln, Durant, OK 74701-7111
Location: United States > Oklahoma > Durant
Price Range: $103 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites - Durant 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Hampton Inn And Suites - Durant Hotel Durant
Hampton Inn Durant
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn and Suites - Durant staff and other travelers.
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Questions? Get answers from Hampton Inn and Suites - Durant staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor away from elevator”
KRMRDH, Aug 19, 2016 | Read review
“Dirty room”
bcmcbcbf, May 17, 2016 | Read review
“I had no issues with outside noise from my 4th floor room.”
ScottS893, Jan 14, 2016 | Read review
“Choctaw Durant (The Best Hotel in the area)”
T6884DYsharonh, Nov 7, 2015 | Read review
“Try to request a room with a tub, especially if you're a bathtub lover (like me)...”
bigeyes1, Sep 14, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question