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Red Roof Inn Cleveland East - Willoughby

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Red Roof Inn Cleveland East - Willoughby
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314 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Sullivan, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

we had a great room asked for a first level and we got it. desk people were wonderful and the service was great. Thanks Jamie for working so hard to make our stay great. We will be back next year and we will let our friends and family know this is the place to stay. Thank you everyone best vacation... More 

Helpful?
Thank 847keng
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi Keng, Thank you for the wonderful review and recommendation. Jamie is one in a million and we are very lucky to have her on our team and thank you for recognizing her efforts. I am glad we were able to assist you to enjoy your vacation time and we look forward to seeing you again! More 

Los Angeles, California
Level Contributor
188 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed 6 days ago NEW

We sometimes used the Red Roof Inn when I lived in Mentor about 30 years ago. When looking for a good option for where family could stay during a Thanksgiving visit, this came to mind. The Red Roof Inn Website was easy to use, I was able to share details with cousins, aunts and uncles, and when I had to... More 

Helpful?
Thank LearningCurv
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hello Curv! Thank you for the opportunity to allow us to let you to relax and unwind after spending busy Holiday time with family. I am very happy to know we were able to satisfy you every step of the way. We were recently renovated with all new beds, bedding, flooring, furniture and a much needed wifi upgrade. Nice to... More 

Level Contributor
6 reviews
5 hotel reviews
Reviewed 2 weeks ago via mobile

Wow, newly renovated. Nice rooms, stay was great. Thank you Debi for all attentive customer service qualities given at check-in. You can't get a better stay than Red Roof Inns! And this location in Willoughby!

Helpful?
Thank Joseph Julien P
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi Joseph! Thank you for the great review and recommendation. I appreciate your comments about Debi and her efforts in customer service, she really tries to help our guest and she will love the recognition. We were newly renovated this year with all new beds, bedding package, flooring, furniture, wifi upgrade, paint (inside and out). We look forward to seeing... More 

Tempe, Arizona
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 weeks ago

The place is excellently located for a visit to the nearby historical location of Kirtland, which is why I chose it. But the hotel itself is questionnably managed and overpriced for a budget hotel. The best rate I could get in an October weekend was $89, which with taxes brought the fee for an ordinary hotel to over $100. The... More 

Helpful?
Thank Lloyd B
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi Lloyd, Thank you for choosing us and I deeply apologize for the miscue of our front desk person (checking in the wrong person). I am glad our morning person (Janela) figured it out and corrected the problem. Thank you for recognizing her efforts! As for our pricing, the American League Championship Series (the Indians vs. Toronto Blue Jays) was... More 

1 review
Reviewed 4 weeks ago

Have stayed here several times over the years, this time was totally taken by the renovated rooms. Wood floors, modern furniture to include a office type table with office chair. Stayed in the King premium room which had fridge, microwave, large screen TV, Iron and ironing board. Plenty of outlets for charging devices. Their WiFi was great. Staff very friendly... More 

Helpful?
Thank Joseph M
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi Joseph, Thank you very much for the great review and recommendation. We were recently renovated just a few months ago. All new beds, bedding, flooring, furniture, new paint (inside and outside), new parking lot and a wifi upgrade. Our staff appreciates the recognition for their efforts and we really appreciate your loyalty to us. We look forward to seeing... More 

Level Contributor
3 reviews
Reviewed October 30, 2016 via mobile

We traveled to Cleveland to visit friends, and stayed at Red Roof in Willoughby. Had we realized that they do not have coffee pots or hair dryers, we would have not stayed here. Rooms are very small. It is a budget hotel, but I think it's over priced for what they offer... Coffee and hot water in the office- that's... More 

Helpful?
Thank bill12056
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hello Bill, My apologies your room didn't have the amenities you listed. We have several room types that offer coffee makers and hair dryers. Those rooms also feature microwave/mini-fridge units, iron with board too. It looks like you stayed in our Standard King, nice room for many travelers that need a clean comfortable bed, hot shower and flat screen TV... More 

Sylvania, Ohio
Level Contributor
3 reviews
3 hotel reviews
Reviewed October 30, 2016

Staff was helpful and friendly. Room was clean and updated. Located conveniently off of highway. Designated smoking areas located on first floor only. A storm rolled through the evening I stayed here and it disrupted the tv service for several hours. I would still stay here again.

Helpful?
Thank tbarber419
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hello Barber, Thank you for allowing us the opportunity to serve you during your stay. Our staff appreciates the recognition for their efforts for cleanliness and friendliness. We were recently renovated just a few months ago and we have a great location at I-90 and State Rt 306, only 20 miles from downtown Cleveland. I wish we could have helped... More 

Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 26, 2016

We had the cheapest room with a king-size bed. It was clean, although the bottom of the tub was somewhat stained. Heating/AC was easy to control, and the lighting was good. There were plenty of outlets to charge our various devices. The room was small, but sufficient for a short stay. I did not like that the floors were some... More 

Helpful?
Thank Paula H
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi Paula, Thank you for the review. Looks like you stayed in our Standard King room, not many frills but did the job for you. A restful night in a King bed in a clean room and a hot shower in the morning. Red Roof is a pet friendly hotel chain and the vinyl plank flooring helps 'fight' pet odors... More 

1 review
Reviewed October 24, 2016 via mobile

Our week long stay in Willoughby was excellent, the managers where always there onsite asking if we needed anything, housekeeping where nice & friendly the rooms where nice & clean also location was good near the highway & restaurants

Helpful?
Thank Irene C
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hello Irene, We really appreciate your kind review and recognition of our entire team for our friendliness. The housekeepers love reading about their clean rooms and thanks for allowing us the opportunity to provide you with rest and relaxation during your stay. You are correct about our location, right off of I-90 and State Rt 306 only 20 miles from... More 

Garfield, New Jersey
Level Contributor
14 reviews
Reviewed October 24, 2016 via mobile

We had a wonderful short stay,it was nice. Room was clean and comfortable. The room prices were great! The location is not too far from small shopping area; one town over. I would definitely come back ,if ever in Ohio again.

Helpful?
Thank sulaymcfarlane
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi Sulay, Thank you for the nice review! Our housekeepers appreciate the recognition for their clean rooms and we are glad you had a comfortable stay and it's nice to know you appreciate the value you received too. Shopping.... I'm not certain if you meant the Great Lakes mall (only 2 miles away) or wonderful historic downtown Willoughby (only 2... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Cleveland East - Willoughby

Address: 4166 State Route 306, Willoughby, OH 44094-9203
Location: United States > Ohio > Lake County > Willoughby
Price Range: $53 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Cleveland East - Willoughby 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East - Willoughby Ohio
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Questions & Answers

Here's what travelers have asked, with answers from Red Roof Inn Cleveland East - Willoughby staff and other travelers.
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Questions? Get answers from Red Roof Inn Cleveland East - Willoughby staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms on the freeway (I-90) side of the complex get a lot of road noise on the balcony, but the doors and windows are sound-efficient.”
 of 5 bubbles LBtviajamucho, 3 weeks ago | Read review
“No elevator so a ground floor may be more to your needs. Only 2 floors so a short walk up.”
 of 5 bubbles allanr356, Sep 20, 2016 | Read review
“The rooms was very nice”
 of 5 bubbles W8550PTcarlas, Sep 14, 2016 | Read review
“Pet friendly”
 of 5 bubbles 884janaeb, Sep 8, 2016 | Read review
“Semi trucks park on the "south" side.”
 of 5 bubbles 23kellyg, Sep 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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