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Red Roof Inn Cleveland East - Willoughby

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Red Roof Inn Cleveland East - Willoughby
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300 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Albany, NY
Level Contributor
59 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for one night on a road trip from New York to Minnesota. It was by far the least expensive hotel in the vicinity, so we weren't sure what to expect. The room was clean and comfortable with a mini fridge. There is no breakfast, but there is coffee. We upgraded so had a nice box of snacks... More 

Helpful?
Thank Librarian1998
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hello Librarian, Thank you for compliments and for appreciating the value of your room. It sounds like you upgraded to our Premium room which includes the 'welcome snack' box with popcorn, 2 granola bars, trail mix, oj and a bottle of water. The Premium room includes a new sleek design, new furniture, plush beds, microwave/min-fridge unit, coffee maker, hair dryer,... More 

Parkersburg, West Virginia
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our room was newly refurbished and very clean and neat. The grounds were also well kept and clean. The folks at the desk were also very nice and accommodating. It was convenient to the places we wanted to visit and very easy to find.

Helpful?
Thank Violet D
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hello Violet, Thank you very much for the great review! Our housekeepers appreciate the recognition for their efforts in cleanliness. We do our best to keep the landscape neat and tidy, I will let our Maintenance man and our landscapers know of your praise. And yes we are conveniently located at I-90 and State Rt 306, easy on and off... More 

Cantonment, Florida
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

1st the good, the rooms are clean, the bed was comfortable and there was plenty of hot water. Now I got two rooms and the both smelled of stale cigarette smoke because it was late at check in I told them the next day. The were polite and said they would fix the problem, they did not. My family and... More 

Helpful?
Thank mej284
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi MEJ, Thank you for the compliments on your clean and comfortable room (and lots of hot water). My sincerest apologies for the odor of smoke in your room. We are 100% smoke free hotel and it is unfortunate when a previous guest smokes in the room. We change all linen, clean the carpet, wipe down all furniture and walls... More 

Springfield, Ohio
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

The room was expensive even using AAA and we had no microwave, fridge or breakfast. Lady at front desk must have been having a bad day because she wasn't very friendly. Wasn't rude but just wasn't friendly. Room was 6 on scale from 1-10 (10 very clean). Wish had spent $20 more for somewhere else...

Helpful?
Thank Amy T
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi Amy, My apologies that our front desk person wasn't friendlier. Sometimes our prices climb on the weekend due to a higher occupancy or events in the area. I hope you will give us another try someday. Thank you for your review. More 

Cambridge, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Always stay here when visiting. Always satisfied. Could not be a better location for food, shopping etc--a few minutes from Mentor mall and all that offers. Red Roof is constantly trying to improve its accommodations and service. I find something new and better every time I visit. Great place to stay. Try it --you wont be disappointed.

Helpful?
Thank michael e j m
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi Mr Murphy! Thank you for the great review, we love seeing you every time you visit us. I am glad we keep impressing you and cannot wait for your next visit. You are correct, we have a wonderful location, near restaurants, shopping, historic downtown Willoughby and only 20 minutes from downtown Cleveland. More 

Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We spent the night here when travelling from Detroit to Niagara Falls. Located just of the highway we it was easily accessible and minimal amount of traffic. Check in was painfully slow! Room was clean and the a/c unit was relatively quite. A good stay for the price.

Helpful?
Thank Y4896BWmattp
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi Matt, Thanks for the compliments and my apologies for the slow check in process. I am glad the room was clean and the AC worked well (especially with our recent heat wave). We do have a great location at I-90 and State Rt 306, just 20 minutes from downtown Cleveland. We are glad you appreciate the value of Red... More 

Level Contributor
11 reviews
4 of 5 stars Reviewed 1 week ago

This location has completed their renovation and is an excellent place to stay. I have stayed many times in the past and will do so in the future. The location off the interstate is very good. The room was clean and comfortable. The staff on the desk that I interacted with were outstanding and helpful. I had almost written RRI... More 

Helpful?
Thank Allan R
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hello Allan, Thank you very much for the great review! Our staff appreciates the recognition and the housekeepers like the 'pat on the back' for their efforts in cleanliness. Our renovation was recently completed, we have all new beds, bedding package, vinyl plank flooring, furniture, paint (inside and outside), wifi upgrade and a new parking lot! I am glad you... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The rooms was very clean. We had 4 people in our room with 2 queen beds. We where very comfortable. The staff was very nice and helpful. I would stay there again. It was very close to where we was going.

Helpful?
Thank Carla S
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hello Carla, Thank you for the recommendation and nice review! Our housekeepers appreciate the recognition for their cleanliness and our staff for the friendliness and helpfulness. I am glad you had a comfortable stay with a crowded room and yes, we have a great location at I-90 and State Rt 306, just 20 miles from downtown Cleveland. We look forward... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here overnight when we were on the area for a Dr appointment. Very conveniently located right off the interstate. Would definitely recommend if you are traveling through the area. Room was clean and staff was friendly very satisfied with experience.

Helpful?
Thank tebowfan24
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi Tebowfan! I am glad you found us for your doctor appointment. If you were at the Cleveland Clinic, we are just a short, easy drive from there and we have a Clinic discount too. We have a great location at I-90 and State Rt 306, easy on and easy off. Our housekeepers appreciate the recognition for the cleanliness of... More 

Somerset, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Clean, comfortable bed, good for a place to sleep and change clothes. Easy check-in/out, pleasant staff. Quiet, off main road. Construction next door but there was no noise as we were there on a Fri night-Sat AM. Coffee and tea in lobby.

Helpful?
Thank SCI-RN
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi SCI-RN, Thank you for recommending us to your fellow travelers! We recently went through a complete renovation in which we received all new beds, bedding package, flooring, furniture, an outside painting, new wifi upgrade and a new parking lot. Our staff appreciates the recognition for their pleasantness and our housekeepers for their clean rooms. The construction next door is... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Cleveland East - Willoughby

Address: 4166 State Route 306, Willoughby, OH 44094-9203
Location: United States > Ohio > Lake County > Willoughby
Price Range: $57 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Cleveland East - Willoughby 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East - Willoughby Ohio
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