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DoubleTree by Hilton Cleveland Westlake

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DoubleTree by Hilton Cleveland Westlake
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212 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Plano, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Loved our stay at this DoubleTree hotel! Bedding was wonderful! Rooms were very clean! Staff was friendly! Would definitely stay here again and would recommend to other travelers! No complaints! Great value for the money!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank lsconry
cruiseking15, General Manager at DoubleTree by Hilton Cleveland Westlake, responded to this review

Dear Lsconry, Thank you for the great review. Happy to read that you enjoyed our hotel and staff. Please stay with us again when you need a hotel in the Cleveland area. Sincerely, Bob V, General Manager More 

Columbus, Ohio
Level Contributor
447 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here the weekend of the air show in Cleveland and we were very happy with our stay. The location was good, and the hotel felt modern and clean and the staff was helpful. Would recommend to anyone sand would stay again.

Helpful?
Thank Scott S
cruiseking15, General Manager at DoubleTree by Hilton Cleveland Westlake, responded to this review

Dear Scott, Thank you for taking the time to give us a review on Trip Advisor. I was happy to read that you enjoyed your stay and we do look forward to welcoming you back in the future. Sincerely, Bob V, General manager More 

Warren, Ohio
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

very comfortable and great people and wonderful service. I will stay in this hotel every chance I get. love the people and the cook Kevin is very good, his food is great ! Dana and Ted in the bar are great people also.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Janet S
cruiseking15, General Manager at DoubleTree by Hilton Cleveland Westlake, responded to this review

Dear Janet, Thank you so much for your review. We appreciate your loyalty and look forward to serving you for many more stays in the future. I also appreciate your comments about Dana, Ted and Kevin. Sincerely, Bob Van Bergen General Manager More 

Livermore, California
Level Contributor
29 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Lobby a bit dated but staff friendly and efficient. Room right on par with other Hilton properties. Bed was really comfy with great soft sheets. Indoor pool and hot tub looked clean and well maintained. Nice open area. Two thumbs up!

Helpful?
Thank TFamLLL
cruiseking15, General Manager at DoubleTree by Hilton Cleveland Westlake, responded to this review

Dear TFamLL, Thanks for the two thunbs up! We sappreciate your patronage and do hope that you will visit us again in the near future. Sincerely, Bob V, General Manager More 

Novi, United States
1 review
1 of 5 stars Reviewed 1 week ago

There were bed bugs crawling all over the bed skirt and on the sheets. When I had called front desk and told them about the problem, I was placed on hold, where I held for 2 minutes, and left the room.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Carrie G
cruiseking15, General Manager at DoubleTree by Hilton Cleveland Westlake, responded to this review

Dear Carrie, Once again my sincere apologies. Sincerely, Bob Van Bergen General Manager More 

Pasadena, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We were in town for my husband's high school reunion. The room was nicely decorated, very clean and very quiet. Bed is very comfortable. Front desk staff very courteous and efficient, and the bar was a nice place for an after-dinner drink. Would definitely stay here again when we come to the area.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John P
cruiseking15, General Manager at DoubleTree by Hilton Cleveland Westlake, responded to this review

Dear John P, Thank you for your wonderful review. I was pleased to read that you enjoyed your stay and our staff. Thanks for coming back for the reunion. Hope yu had as much fun as I did. Sincerely, Bob Van Bergen General Manager More 

Waco, Texas
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Doubletree used to be a Holiday Inn. It was remodeled and is now very nice. The lobby, bar, and restaurant are great. The check in process was relatively easy. They have an Hilton Honors reception in the evening with drinks and snacks. The indoor pool is really nice for year round use. The rooms are newly remodeled, modern, spacious,... More 

Helpful?
Thank itstherooster
cruiseking15, General Manager at DoubleTree by Hilton Cleveland Westlake, responded to this review

Dear itstherooster, Thank you for your kind review. I was really happy to hear that you enjoyed your stay and our great location. I hope to welcome you back in the future. Sincerely, Bob V, General Manager More 

Canfield, Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I only had a brief stay at this hotel but I would definitely return. The service was very good and the room was clean and comfortable.i did not have an opportunity to use the pool or restaurant. Indoor pool appeared to be very nice.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank blaraway2016
cruiseking15, General Manager at DoubleTree by Hilton Cleveland Westlake, responded to this review

Dear Blaraway2016, Thank you taking the time to complete a review on Trip Advisor. I was happy to read that you enjoyed your stay. We look forward to serving you again the next time you are in need of a hotel in the Cleveland area. Sincerely, Bob V, General Manager More 

Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

This is a nice comfortable hotel in nice area with good service. Decent restaurant/bar, rooms are spacious and modern. Hotel is also close to crocker park which is full of nice bars/restaurants and also a wide array of shops during daytime hours.

Helpful?
Thank John B
cruiseking15, General Manager at DoubleTree by Hilton Cleveland Westlake, responded to this review

Dear John, Thank you for your review. I was delighted to read that you enjoyed your stay. We hope to welcome you back in the near future. Sincerely, Bob V, General Manager More 

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

Wonderful stay! Close to Cleveland medical facilities & shopping, dining & entertainment at Crocker Park! Amazing service & quality & clean rooms & hotel. The customer service experience was amazing!!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank O4144AIchristineb
cruiseking15, General Manager at DoubleTree by Hilton Cleveland Westlake, responded to this review

Dear o4144, Thank you for your very complimentary review. I was delighted to read that you enjoyed our hotel and food it to be convenient to so many attractions and services. Most of all I loved reading that you found the customer service to be amazing. Sincerely, Bob V, General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree By Hilton Cleveland - Westlake is a 266 room full service hotel located just off I-90 at exit 156 in a prestigious western suburb of Cleveland. The DoubleTree by Hilton Cleveland - Westlake is just minutes from Crocker Park and Lake Erie (Huntington Beach.) We are only 20 minutes from Cleveland attractions: Progressive Field (home of the Cleveland Indians), Cleveland Brown s Stadium, The Rock & Roll Hall of Fame, the Science Center, and the Quickens Loan Arena where LeBron James and the Cleveland Cavaliers play all their home games. Special in room amenities are free high-speed Internet, free local calls, and free parking. ... more   less 

Additional Information about DoubleTree by Hilton Cleveland Westlake

Address: 1100 Crocker Rd, Westlake, OH 44145-1033 (Formerly Holiday Inn Cleveland -West)
Location: United States > Ohio > Westlake
Price Range: $112 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Cleveland Westlake 3.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Holiday Inn Cleveland -West Hotel Westlake
Westlake Holiday Inn
Holiday Inn Westlake
DoubleTree By Hilton Cleveland Westlake Ohio
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