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Super 8 Westlake/Cleveland

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Super 8 Westlake\/Cleveland
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373 Reviews from our TripAdvisor Community

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There are newer reviews for Super 8 Westlake/Cleveland
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Showing 369: English reviews
Charlottesville, Virginia
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 22, 2015

My recent stay at the Super 8 Westlake-Cleveland was pleasant. Here are some details of my stay at this hotel. This hotel has a unique drive-thru check-in feature, which we utilized. This option was very useful as it made checking in faster than it would have been if we had to park and then walk to the lobby. Our room... More 

Helpful?
Thank ErpyPorpoise
Cecelia R, General Manager at Super 8 Westlake/Cleveland, responded to this review

Thank you for sharing your experience, I am glad it was a positive one. We hope to accomadate you again the next time your in the area. Thank you for choosing Super 8 Westlake! More 

Westlake, Ohio
2 reviews
2 of 5 stars Reviewed August 22, 2015

Room was dirty,food was on the floor behind the chair. Room very out dated and dingy. We had no phone service for our two day stay.

Review collected in partnership with Super 8

Helpful?
Thank Rita O
standish, mi
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 14, 2015

Great location just off the highway, and close to downtown Cleveland. The staff was very friendly and helpful. Our first floor room had a mini-fridge. There are some restaurants near-by but we didn't have a chance to try them since we were in Cleveland all day. Breakfast was included with the room and was waffles, yogurt, cereal, muffins, coffee &... More 

Helpful?
Thank Jeanine_Michigan
CECELIA R, General Manager at Super 8 Westlake/Cleveland, responded to this review

Thank you for your review. I'm glad you enjoyed our SuperStart breakfast and our new first floor refrigerators. We recently updated our comforters, guest room furniture, and décor. We are constantly updating our blankets and linens to meet guest standards. We will be sure to swap out any frayed blankets for new ones. Thank you choosing Super 8 Westlake. More 

Johnstown, Pennsylvania
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed August 3, 2015

This hotel really wasn't bad for the price. It was pretty clean, the pool was nice, it was in a nice, safe, quiet neighborhood yet right off of I90. There were lots of restaurants and other amenities near by. It was about 5mi from Huntington beach and about 10mi from downtown. There were a few thing that we didn't like.... More 

Helpful?
Thank Jean S
CECELIA R, General Manager at Super 8 Westlake/Cleveland, responded to this review

Thank you for taking the time to write a review. We especially appreciate your comments on the cleanliness of the room, our convenient location and affordable price. We do offer refrigerators in all of our first floor rooms and some second floor king rooms. Calling in to request one of these rooms is a helpful tip for future guests, thank... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 31, 2015

very clean, loved the fresh smell, loved the pool, hotel neighbors were friendly and quiet even with pets, breakfast was average but good and well stocked. close to attractions,food shopping. Beds not so great and no microwaves, wifi was iffy. Hotel staff was helpful and very friendly.

Helpful?
Thank Marcy Hovey W
CECELIA R, General Manager at Super 8 Westlake/Cleveland, responded to this review

Thank you for taking the time to write a review, we appreciate your feedback. I am happy to see you enjoyed your stay and that the staff was accommodating. Thank you for commenting on the cleanliness of the rooms and our convenient location. I do apologize for any WiFi problems you encountered I will have our IT company look into... More 

Lake Mary, Florida
Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed July 29, 2015

If you don't mind a few small bugs and spiders, you'll be fine. The overall property was nice, but the room wasn't all that great. Some bugs and spiders, the bathroom light worked only when it wanted to, the A/C unit was falling apart and made the room too cold when on, too hot when off. WIFI seemed rather slow.... More 

Review collected in partnership with Super 8

Helpful?
Thank Todd S
CECELIA R, General Manager at Super 8 Westlake/Cleveland, responded to this review

Thank you for taking the time to write a review, we appreciate your business. I am sorry to see you have some mixed thoughts on your stay with us. Our goal is to ensure guest satisfaction and we seem to have not met your standards. I will have our maintenance staff look into the lighting issue and the A/C unit,... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about Super 8 Westlake/Cleveland

Address: 25200 Sperry Dr, I-90 Exit 159, Westlake, OH 44145-1566 (Formerly Cross Country)
Location: United States > Ohio > Westlake
Price Range: $59 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Westlake/Cleveland 2*
Number of rooms: 115
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Also Known As:
Super 8 Westlake/Cleveland Hotel Westlake
Super Eight Westlake
Westlake Super 8
Westlake Super Eight
Super 8 Westlake/Cleveland Ohio
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