We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

TownePlace Suites Cleveland Westlake

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
TownePlace Suites Cleveland Westlake
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

38 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
There are newer reviews for TownePlace Suites Cleveland Westlake
See the most recent reviews
Showing 37: English reviews
Marilla, New York
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed August 23, 2015 via mobile

The hotel was clean and the night staff was very accommodating! The day staff was not! Needed additional shampoo etc and they never brought it upon request. Would have rated higher but the service was not good. The outside pool was nice but too crowded for our young kids. So we made our way next door to use the pool... More 

Helpful?
2 Thank RnRfamily19
London
Level Contributor
260 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed August 8, 2015

First time to stay in this chain, room was nice big with a kitchen, hotel had a pool. The layout has a number of swipe doors for security difficult for us with luggage. We booked this because of price/location, rooms sleep 4, you get complementary breakfast which is good but basic, bagels, toast, cereal and waffles/fruit. The breakfast area is... More 

Helpful?
Thank KevinLondon
GM_Erica, Manager at TownePlace Suites Cleveland Westlake, responded to this review

KevinLondon Thank you for the great review of our hotel! Sorry for the tight fit. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, David Bragan More 

Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 24, 2015

I went to an evaluation at Cleveland Clinic. All the hotels close to the hospital were booked so other Marriott hotels were suggested. With the hospital price and a beautiful 2 bedroom suite with living room, kitchen and eating area if we need to come back, this is worth the extra few minutes drive.

Helpful?
1 Thank Janice C
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Dear Janice C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We appreciate you staying with us while you visited the Cleveland Clinic. Your comments are appreciated and very kind. We look forward to seeing you again soon. Sincerely, Erica Todhunter General Manager More 

greenwood, in
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 8, 2015

While my husband being hospitalized in Cleveland for a lung transplant I stayed at Towneplace for over two months. And although it was not the most prestigious property I have stayed at, the customer service was great. Under the circumstances both the front desk and maintenance were always helpful and friendly. The only downside was the limited cable channels. (You... More 

Helpful?
1 Thank kjhall
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Hello kjhall, Thank you so very much for the kind and generous words about the TownePlace Suites Cleveland Westlake. Our entire team appreciates hearing from our guests. We are all very pleased to hear that your experience with our team friendly and helpful It is important to us that we all meet and exceed your expectations. We enjoyed having you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015 via mobile

My extended family just spent 3 nights while visiting Oberlin for our daughters graduation. It was the only dependable name brand hotel that offered a 2 bedroom suite, necessary for our party of 5. We are Marriott reward members and always look first at their options. First the positive: reasonable nightly rate, clean, well maintained, comfortable beds, good climate control,... More 

Helpful?
1 Thank Mark W
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Mark W, Congratulations on your Daughter's Graduation at Oberlin College! Our entire staff appreciates you choosing our hotel during this time of celebration. Thank you for your great review of our hotel. We appreciate the feedback. It assists us in continuing to provide the service and product that guests enjoy, as well as update to areas that may be improved,... More 

Columbus, Ohio
Level Contributor
127 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 19, 2015

For a quick weekend stay, the location was easy to find and convenient to our family. Our room was clean, quiet, had free wifi, and met all of our needs. The only downside is when we went down to get breakfast, there were out of coffee and the only food left at breakfast bar was English muffins. We left and... More 

Helpful?
Thank Melanie D
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Hello Melanie D, Thank you for taking the time to share your feedback. I apologize that our breakfast amenities were not refreshed in a timely manner. We are refilling the breakfast more often. We hope to welcome you back to our hotel very soon! Sincerely, Erica Todhunter More 

Lakewood, Ohio
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 11, 2015

How does one come to stay for a month and a half ten miles from one's home? Well, anyone with a burst pipe can understand how this situation begins. Yes, we were literally at this hotel for over six weeks due to damage to our home. The stay was paid for entirely by insurance and we needed long-term housing for... More 

Helpful?
Thank Jon W
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Dear Jon W. Thank you for the great review of our hotel! We are glad that you enjoyed your stay. I am sorry for the circumstances that brought you to stay with us. I would like to welcome you back to your "home" away from home again, under much more pleasant circumstances. Sincerely, Erica Todhunter More 

Somerville, Massachusetts
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 4, 2015

We stayed one night only but were very happy with the experience. I chose it to get a reasonably priced suite with a separate bedroom - my boyfriend stays up much later than me watching TV and I needed sleep. I didn't realize the hotel is geared toward extended stays, I'm guessing mainly for medical reasons, which made it feel... More 

Helpful?
3 Thank jody02145
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Dear jody02145, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Erica Todhunter General Manager More 

Somerville, Massachusetts
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 13, 2015

The hotel is a little dated but very clean and they offer free breakfast and wifi. All rooms have a kitchen. Only an outdoor pool but guests can use the indoor pool at the courtyard, which is right next door. The gym is small, one 2 machine and some dumbells.

Helpful?
Thank dennis s
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Thank you for taking the time to share your comments. We appreciate guest feedback and strive to ensure we are offering the best possible service and accommodations for all our guests. Thank you for sharing your experiences. You are correct, the pool at the TownePlace Suites is outdoor, however as you mentioned, guests of the TownePlace Suites Westlake may enjoy... More 

Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 6, 2015

If I was only reviewing the rooms... the review would be stellar. There were 5 of us in our party, hotel rooms can be 'very cramped' to say the least. But, this room was more like a condo! A full kitchen with new appliances, living room, and 2 separate bedrooms. The beds were sooooo comfortable!! Now for the down side,... More 

Helpful?
2 Thank kwilliamskw
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Thank you so much for taking the time to write a review. I would like to capture additional information from you regarding your stay. Unfortunately we do not have separate guest room buildings. Perhaps you have the stayed at a different hotel in the area? We value any and all input from our guests. Please feel free to contact me,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (11)
Viewed
Room/Suite (3)
Viewed
Bathroom (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Pool/Beach Area (2)
Viewed
Dining (2)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (4)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Westlake
2.8 mi away
Hampton Inn Cleveland Westlake
3.0 mi away
Sonesta ES Suites Cleveland Westlake
2.9 mi away
DoubleTree by Hilton Cleveland Westlake
Show Prices
Show Prices
Show Prices
0.0 mi away
Courtyard Cleveland Westlake
2.9 mi away
Hyatt Place Cleveland / Westlake / Crocker Park
0.1 mi away
Super 8 Westlake/Cleveland
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
TownePlace Suites Brand Ranked #1 in Extended Stay by J.D. Power and Associates for 2013. ... more   less 

Additional Information about TownePlace Suites Cleveland Westlake

Address: 25052 Sperry Dr, Westlake, OH 44145-1535
Location: United States > Ohio > Westlake
Price Range: $137 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Cleveland Westlake 2.5*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Orbitz, Priceline, Travelocity, Marriott, Hotels.com, Odigeo and Expedia so you can book your TownePlace Suites Cleveland Westlake reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Towneplace Suites Cleveland Westlake Hotel Westlake
TownePlace Suites Cleveland Westlake Ohio
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay