We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sonesta ES Suites Cleveland Westlake

Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sonesta ES Suites Cleveland Westlake
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

172 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 169: English reviews
Portsmouth, New Hampshire
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

We found this hotel to be a value compared to staying in Cleveland. The hotel is less than 20 miles outside of the city in a suburb called Westlake. When we first arrived, we thought "strange". It is an extended stay hotel and looks like it used to be a residence Inn. You can tell that some people live there.... More 

Helpful?
Thank D F
Lisa S, Manager at Sonesta ES Suites Cleveland Westlake, responded to this review

Dear D F, Thank you for staying at Sonesta ES Suites Cleveland Westlake. I am pleased to hear we met your standards and will stay with us again! Also, I am glad you were able to utilize the pool on an extremely hot day, maybe next time it will a little cooler next time. We will forward to your next... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We drove from VT to Chicago and needed a place to stay in between. I went through Priceline and was able to get a decent price. We are a family of 4 with 2 boys (6 and 2). There was an issue with Priceline but Sonesta ES worked with us to resolve our issue. We are very thankful for their... More 

Helpful?
Thank Alaina S
Lisa S, Manager at Sonesta ES Suites Cleveland Westlake, responded to this review

Dear Alaina S, Thank you for choosing Sonesta ES Suites Cleveland Westlake during your travels. It sounds like we were a perfect fit for your family. We invite you back the next time you are travelling through the Cleveland area. Lisa S. Operations Manager More 

Tn
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed 6 night in a 2bedroom suite(one room is a loft). All these rooms are on the 2nd floor. There is no elevator but I knew that ahead of time. The facility is charming- nice pool in the center of what looks like an apartment complex. The outside area looked freshly painted and was very clean. The morning breakfast is... More 

Helpful?
Thank vandynurse
Lisa S, Manager at Sonesta ES Suites Cleveland Westlake, responded to this review

Dear vandynurse, Thank you taking the time to write a review about your recent stay with us. I have shared your comments with the staff to improve our service and our team. We hope to see you back after our renovations are complete by the end of the year. I am sure the items mentioned above will be corrected. See... More 

Toledo, Ohio
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our family stayed her for a month. We booked a two room suite and was very happy with the amount of space we had for our family. However, the room décor was outdated and some furnishings need to be replaced. When we first arrived, I noticed the bedding had stains which was a big issue for me and I had... More 

Helpful?
1 Thank Julie P
Lisa S, Manager at Sonesta ES Suites Cleveland Westlake, responded to this review

Dear Julie P, I am pleased to hear we were a perfect fit for you and your family during your month's stay with us. I appreciate your kind words regarding our staff and our hotel amenities. We hope will see us again once our renovations are complete later in the year whenever you are back in the Cleveland - Westlake... More 

Schaumburg, Illinois
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We are member of Sonesta ES so automatically it is the first choice for us to check with them anywhere we travel. And I am so glad that the Sonesta never disappointed us. The room was nice and spacious with kitchen and everything. The only slighest issue I had was with the ac cooling. It doesnt seem to cool the... More 

Helpful?
Thank Indu S
Lisa S, Manager at Sonesta ES Suites Cleveland Westlake, responded to this review

Dear Indu S, First of all, thank you for being a Travel Pass member and choosing us first! We appreciate your loyalty to the Sonesta brand. I apologize the AC was not cooling properly during your stay. I will address it with our maintenance team. Again, thank you for staying with us! Lisa S. Operations Manager More 

Chicago, Illinois
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

They're presently under renovation as the new owners of this hotel but will be finished later his year. Very clean, quiet and comfortable. We were very pleasantly surprised and look forward to staying here in the future. Great for a family reunion! Also has a hot breakfast buffet available and a nice outdoor pool and exercise room for guests.

Helpful?
Thank imstillhere
Lisa S, Manager at Sonesta ES Suites Cleveland Westlake, responded to this review

Dear imstillhere, We am pleased to hear to have enjoyed your stay with us and utlitize our many amenities. I will make sure I tell our team of your wonderful stay. We look foward to greeting you back very soon!!! Lisa S. Operations Manager More 

Alpharetta, Georgia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My family of 6 was on a road trip this summer and spent a night at the Sonesta ES Suites in Westlake. First of all, it's hard to find hotels that will allow 6 people in one room, so that's one of the reasons we chose this property. Also, the price was GREAT! The outside of the hotel was a... More 

Helpful?
Thank giabean27
Lisa S, Manager at Sonesta ES Suites Cleveland Westlake, responded to this review

Dear giabean27, Thank you for staying with us. It sounds like our Bi-level loft suite is a perfect fit for your family. I am pleased to hear you enjoyed our hot breakfast buffet as we have something for everyone. We just finished our exterior renovations, which the property looks refreshed. You are correct as we are gearing up for our... More 

Ballarat, Australia
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

So pleasing to open the door to a room that is bright, clean and very welcoming. The air con was on so room was already at the right temperature. The cupboards have all you would need for a short or long stay. Stove, microwave, toaster, full fridge with freezer and onsite laundry room, so handy when away from home for... More 

Helpful?
Thank Leigh M
Lisa S, Manager at Sonesta ES Suites Cleveland Westlake, responded to this review

Dear Leigh M, Our goal is to make sure our guests feel at home and I see we have achieved this goal for you during your recent stay with us! I am pleased you appreciated many of our amenities we have to offer! On behalf of the staff, we hope you will come back see us again soon! Lisa S.... More 

1 review
4 of 5 stars Reviewed 5 weeks ago

Pros: Spacious Clean Comfortable Good breakfast Nice pool Quiet (except Sat. Night) Cons: Loud party Sat. evening at the basketball court, on the property, right outside our bedroom window. The group sang "Happy Birthday"to someone at midnight, constant pounding sound from basketballs and cheering, every time someone made a basket. There were adults and kids. I would have expected this... More 

Helpful?
Thank qws545
Lisa S, Manager at Sonesta ES Suites Cleveland Westlake, responded to this review

Dear qws545, I am pleased to hear our hotel worked for you and your family and you enjoyed many of our amenities. Unforunately, a few noisy guests interuppted your night. We have quiet hours that are strictly enforced to eliminate those guests. We hope your next trip to see us it will be quieter experience. Sincerely, Lisa S. Operations Manager More 

Tallmadge, Ohio
Level Contributor
94 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed June 13, 2016

There was a banner with the new hotel name hanging over the recently remove sign of the former place. The place was composed of multiple 2 level buildings with 4 units up and 4 down with exterior entrances with full kitchens including stoves and dishwashers. Items such as the faucets and steps were quite worn but there were Mexican painters... More 

Helpful?
Thank JaneWilder
Lisa S, Manager at Sonesta ES Suites Cleveland Westlake, responded to this review

Dear JaneWilder, We appreciate your review during your recent stay with us. I apologize it was not up to your standards-nor our own. As you stated, currently we are going through exterior renovations to revive our hotel. At the end of summer, we will be starting our interior refresh in our suites which will resolve some of the problems that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (15)
Viewed
Room/Suite (2)
Viewed
Hotel & Grounds (2)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (4)
Viewed
Bathroom (1)
Viewed
Dining (2)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Westlake
0.8 mi away
Hyatt Place Cleveland / Westlake / Crocker Park
0.5 mi away
Hampton Inn Cleveland Westlake
0.1 mi away
DoubleTree by Hilton Cleveland Westlake
Show Prices
Show Prices
Show Prices
3.0 mi away
TownePlace Suites Cleveland Westlake
0.3 mi away
Red Roof Inn Cleveland - Westlake
0.1 mi away
Extended Stay America - Cleveland - Westlake
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Sonesta ES Suites Cleveland Westlake, is a surprisingly different take on all-suite, extended-stay accommodations. Amidst a pleasant and inviting ambience, each room overlooks our unique, park-like setting and has been thoughtfully designed to ensure you a comfortable stay. Whether you're in Cleveland for work or pleasure, you'll enjoy a wide array of services and amenities, and an inviting staff that's ready to greet you with Everyday Surprises. Our studio and two bedroom loft suites help you spread out and stay on task. To help you keep to your budget, each suite features a fully-equipped kitchen and includes free daily breakfast and free parking. The hotel is moments from I-90, near connections to I-80 and I-71 and 20 minutes from downtown Cleveland. ... more   less 

Additional Information about Sonesta ES Suites Cleveland Westlake

Address: 30100 Clemens Rd, Westlake, OH 44145-1013 (Formerly Residence Inn by Marriott Cleveland Westlake)
Location: United States > Ohio > Westlake
Price Range: $126 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Cleveland Westlake 3*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Priceline, Hotels.com, Travelocity, Booking.com, Expedia, Hotwire and Odigeo so you can book your Sonesta ES Suites Cleveland Westlake reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn By Marriott Cleveland Westlake Hotel Westlake
Residence Inn Cleveland Westlake
Cleveland Residence Inn
Sonesta ES Suites Cleveland Westlake Ohio
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay