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Courtyard Cleveland Westlake

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Courtyard Cleveland Westlake
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119 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Waldorf, Maryland
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel for 3 nights while attending a family wedding. The hotel staff was very accommodating. The room was clean and had modern decor. There are restaurants onsite and within walking distance of the premises which was convenient. Shopping centers were within a 10 minute drive. The location is close to a highway that leads to the... More 

Helpful?
Thank Phyllis S
David B, General Manager at Courtyard Cleveland Westlake, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. More 

Ft Lauderdale, FL
Level Contributor
170 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 245 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel to CLE fairly frequently and this is my go-to hotel. Rooms are very comfortable. It's less than 1 mile to my office. Staff is incredible. Very sweet and they actually remember me when I come back (and not just because I have Marriott points) The Starbucks in the lobby really hits the spot in the AM. Skip happy... More 

Helpful?
Thank Flafreckles
David B, General Manager at Courtyard Cleveland Westlake, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. More 

United States
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Check-in was a breeze, though there was no mention of status or any free waters, etc. It was late though, and I appreciated how quickly I got my key and was ready to go. The hotel has an updated lobby that matches the new Courtyard look and layout standard across all properties. The rooms are also updated, and are clean,... More 

Helpful?
Thank Dih-loan
David B, General Manager at Courtyard Cleveland Westlake, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! More 

Chicago, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Really enjoyed staying here. The hotel was spacious, but even better, the staff was very accomodating and just plaing nice. Very refreshing after a long drive. I recommend this as a great place to stay right outside Cleveland and right off Interstate 90.

Helpful?
Thank PJZChicago
David B, General Manager at Courtyard Cleveland Westlake, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. More 

Maiden, North Carolina
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My friends and I booked this hotel for a wedding we were attending. We called ahead to check in early and were accommodated no problem. The front desk staff was friendly and helped us make the best decision about sight seeing. The room was clean and comfortable. The lobby and breakfast area (you pay) was nice. This is the perfect... More 

Helpful?
Thank missjamie7
David B, General Manager at Courtyard Cleveland Westlake, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. More 

Raleigh, NC
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Checking was a little weird with the clerk asking questions that don't need to be asked as they already have this info in my Marriott account. Older hotel that did not really fit the courtyard experience that I am used to. There is a reason that I stay Marriott and was surprised this hotel is under their brand. Rooms are... More 

Helpful?
Thank shaniz1
David B, General Manager at Courtyard Cleveland Westlake, responded to this review

I do apologize for your less than satisfactory experience with us. We strive to meet and exceed all of our guest expectations and we fell short of that goal during your stay with us in Westlake. I want to assure you that your experience was not the norm and if you are ever in the Westlake area again I would... More 

San Francisco Bay Area
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 19, 2016

My family of 5 recently stayed at the Courtyard in Westlake, OH. Our stay occurred right before the Republican National Convention so the hotel was busy with RNC traffic even though Westlake is about 25 minutes west of downtown Cleveland. The hotel as a whole was clean and updated. With 5 adults in our party, we needed the room with... More 

Helpful?
Thank TvlAgtKelly
David B, General Manager at Courtyard Cleveland Westlake, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! More 

Reston, Virginia
Level Contributor
186 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed June 19, 2016 via mobile

Overall the experience for our two night stay was just OK. Pros: The room was generally clean,the bed was very comfortable and the air-conditioner worked well. Cons: The common areas and elevators definitely needed to be cleaned. The telephone in our room did not work and the toilet did not always flush. Also only one of our two key cards... More 

Helpful?
Thank Kenneth J
David B, General Manager at Courtyard Cleveland Westlake, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to... More 

Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 12, 2016 via mobile

We were in town for my daughter's wedding and stayed four nights. The rooms were large and spacious, although the sink and closet area was abut cramped. The furnishings were modern, beds are large and very comfortable. My only complaint is that for the price there should be a larger refrigerator and a microwave in the room. We only had... More 

Helpful?
Thank joeybaloney
David B, General Manager at Courtyard Cleveland Westlake, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! More 

Charlotte
Level Contributor
17 reviews
9 hotel reviews
4 of 5 stars Reviewed May 31, 2016

This is a newly renovated Courtyard with modern amenities. I enjoyed my room, bed and the group I was with enjoyed the modern outdoor seating area. We were there for 3 nights and had 0 issues. Would recommend it completely!

Helpful?
Thank Chris B
David B, General Manager at Courtyard Cleveland Westlake, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Cleveland Westlake

Address: 25050 Sperry Dr, I-90 & Columbia, Westlake, OH 44145-1535
Location: United States > Ohio > Westlake
Price Range: $137 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cleveland Westlake 3*
Number of rooms: 122
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Also Known As:
Courtyard Cleveland Westlake Hotel Westlake
Courtyard Westlake
Westlake Courtyard
Westlake Marriott
Courtyard Cleveland Westlake Ohio
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