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Fairfield Inn & Suites Columbus Polaris

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Fairfield Inn & Suites Columbus Polaris
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157 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Reviewed 5 days ago NEWvia mobile

Dirty, uncomfortable and hot. There was something gross all over the carpet. There were brown finger smears all over the walls and closet door. Stains in the furniture. The TV wouldn't turn off, we had to unplug it. Temperature was hot and couldn't be brought down even though we adjusted the thermostat.

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Helpful?
Thank Sauphoto76
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you for taking the time to give feedback on your past stay. I certainly apologize about the experience that you encountered. We take great pride in providing a clean and comfortable stay but appears we fell short of that. Please accept my apologies and hope we can have another chance to take care of you.

minnesota
Reviewed October 30, 2016

We had two rooms on the 5th floor. One a king suite and the other 2 queen beds. The king suite was spacious with a fridge and microwave. The pull-out sofa was used by our teenage son. The hotel was clean and brightly decorated. Rooms were clean and comfortable. The complimentary hot breakfast had many options. Very small fitness room-...

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Helpful?
Thank colderthanyou
Milan, Italy
Reviewed October 20, 2016 via mobile

This hotel is offering good rooms, with very good bed and everything is clean and safe. The only disappoint is that into the room there was not a complete silence, but there were some noices. Nothing of drammatic, however: the quality of the bad compensates the issue and you sleep well. The proposals for breakfast are fine, including fresh fruits,...

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Helpful?
Thank Antonio D
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you for your nice comments. We appreciate your business and value our guest remarks. We hope that you choose to stay with us the next time you are in town.

Defiance, Ohio
Reviewed September 18, 2016

I had a pleasant visit to this hotel. I was in the area for a conference at the Quest Center next door to the hotel. My room was clean and the breakfast was excellent. I do wish there had been a full length mirror in the room.

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Helpful?
Thank Cari B
Cincinnati
Reviewed September 15, 2016 via mobile

Had business meetings all day. Drove and checked in. Room was clean and nice. Got up next morning to shower for the next day of meetings and wet head with NO hairdryer. Very sad. What hotel doesn't have them? The web site said they did.

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Helpful?
Thank blueladdie
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

We appreciate your stay and your nice comments concerning the cleanliness of our hotel. All of our rooms do have hair dryers and apologize for the fact that your room was missing it. Please accept our apologies and I have informed the appropriate staff member to ensure it was taken care of.

Reviewed September 10, 2016

We arrived very late on August 12th and even though every room was filled, our reservation had not been given away. Our room was large and immaculate (I checked everything thoroughly). The bed was very comfortable and the amenities were plentiful. I had some special needs which were all met with graciousness and courtesy. I wish all our future accommodations...

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Helpful?
Thank Patricia L
Chicago, Illinois
Reviewed August 22, 2016

We stayed here while visiting family, and also for the first-ever Half Ironman race about 20-30 minutes north at Delaware. The decor in the lobby, dining area, and room was modern. Breakfast was fantastic with many choices. Across the street from a running/walking/biking trail. Very close to many restaurants. Bed was extraordinarily comfortable. Hotel offers free 7-day passes to Lifetime...

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Helpful?
Thank TheHoff44
Sunfish Lake
Reviewed August 9, 2016 via mobile

This is an essential hotel: no bar, no room service just clean, fresh room, good beds and water pressure. It was a medium value because I thought the rates were high for the location & amenities, but it was fine. I'd stay here again. It seems safe.

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Helpful?
1Thank Bonnie H
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

I want to take the time to thank you for rating our hotel and we certainly appreciate your business. We appreciate your remarks and glad to hear you would stay with us in the future. Look forward to your next stay.

Cleveland, Ohio
Reviewed August 8, 2016

The place stays pretty busy, providing the revenue for a top quality hotel. Building is new and well-kept. My suite was very nice with plenty of room. I was there for four nights and was disappointed to see the breakfast menu never change. But that's an awfully minor complaint. This place is great, highly recommended.

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Helpful?
Thank NorthCostGuy
Holland, Ohio
Reviewed July 25, 2016 via mobile

This was an excellent, affordable hotel for our family. The room was clean, well-decorated, and extremely comfortable. There was a ton of space, much larger than other similar hotels. The pool was clean, and the free continental breakfast was a plus. In addition, the staff was extremely friendly and attentive to our needs! We would definitely stay there again when...

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Helpful?
Thank Shannon B
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Fairfield Inn & Suites Columbus Polaris

Address: 9000 Worthington Rd, Westerville, OH 43082-8851
Location: United States > Ohio > Westerville
Price Range: $124 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Columbus Polaris 2.5*
Number of rooms: 64
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Also Known As:
Fairfield Inn & Suites Columbus Polaris Hotel Westerville
Fairfield Inn And Suites Columbus Polaris
Fairfield Inn & Suites Columbus Polaris Westerville, Ohio
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Columbus Polaris staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Maybe stay on side not facing the freeway--we did hear some freeway noise but it wasn't too bad.”
 of 5 bubbles colderthanyou, Oct 30, 2016 | Read review
“Close to Polaris, Cabelas and the new IKEA that is being built.”
 of 5 bubbles Ayrshirefarmer, May 15, 2016 | Read review
“Quiet floors. I haven't seen unruly kids!”
 of 5 bubbles rosemaryaa, Sep 10, 2015 | Read review
“Avoid traveling around hotel during rush hour.”
 of 5 bubbles 557robinm, Sep 10, 2015 | Read review
“As with all hotels, ask for a floor high up to avoid noise from traffic.”
 of 5 bubbles 410jayg, May 25, 2015 | Read review
5 of 5
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