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All reviewsfire alarmhi expressbreakfast choicesstopping pointgas stationroom was cleanyogurtcommon areasmicrowave and refrigeratorstayed here for nightsconvenient locationnice breakfastcleaning staffthe breakfast areawould stay here againstaff was friendlyturnpike
First, let me say I have stayed here before and gave it a good review. NOT THIS TIME! Let me state that I am handicapped and struggle with a cane.
At 8:30 am, after spending the night, I went out to start my truck. I...More
Thank Walter T
Response from IHGService, Guest Relations Manager at Holiday Inn Express WauseonResponded 4 days ago
Hello Walter T,
Thank you for taking time to leave us a candid review about Holiday Inn Express And Suites Wauseon OH. I recognize your stay was not 100% satisfactory because of the level of service received and issues with parking.
IHG values your experience...More
My two grandchildren and I and 11 rabbits (in individual carriers) stayed here the 22nd. I am an HIG member so I am familiar with what this chain offers. For a flat fee of $30 we could have the rabbits in the room with us....More
Booked a room for a weekend, and as an IHG rewards member I called to see if they could waive a pet fee. The assistant manager was absolutely rude, unacceptable behavior, basically said she didn't care where I took my business because they are booked...More
Thank Stacey C
Response from IHGService, Guest Relations Manager at Holiday Inn Express WauseonResponded October 15, 2017
Hello Stacey C,
Thank you for taking time to leave us a candid review about Holiday Inn Express And Suites Wauseon OH. I recognize your stay was not 100% satisfactory because of the level of service received.
IHG values your experience with our hotels as...More
My husband and I are currently having to sleep in this hotel tonight. We've been on the road since early this morning! We have had to call housekeeping twice to remove dead bugs and hanging cobwebs on separate occasions. They are charging us 140.00 plus...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express WauseonResponded September 21, 2017
Thank you so much for sharing your experience with our hotel. I would like to apologize for the disappointment and inconvenience you had with the overall cleanliness and condition of the hotel. We always aim to provide an exceptional stay for all of...More
Rooms were clean and well maintained. Kendra was a great front desk assistant. Upon arrival she entered my points since I forgot and was very helpful.
stayed for 2 nights and the breakfast was great- kid friendly and very quiet. Pillows were a set of...More