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Cleveland Marriott East

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280 Reviews from our TripAdvisor Community

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Showing 273: English reviews
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Indianapolis, Indiana
Reviewed 3 days ago NEW

I stay one night for a conference the next day in this hotel. First, they gave us the wrong room layout and would not change it, making four people have to stay in a room with one bed. Then, they charged me out of the blue and when I questioned about it, they could not give me a straight answer...

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Helpful?
Thank amandahartstein97
Lake Forest, Illinois
Reviewed 3 weeks ago

Outstanding Service, warm people and you won me back as a customer. I stay at hotels 40-50 nights a year for business, I also travel with a large family. So when I say outstanding, please know the people at this hotel are the best! I moved to Fairmount hotels and IHG hotels a few years back still going to Westin...

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Helpful?
Thank stalkinghorse
Management response:

Thank you so much for your detailed feedback, we have already commended the interactions you experinced. Winning business travelers back such as yourself is what we strive to do. We look forward to seeing you on your next trip to Cleveland Safe Travels

Davie, Florida, United States
Reviewed 4 weeks ago

The hotel is 20 minutes outside of downtown Cleveland but for the price and quality, you cannot go wrong. The best part of the hotel are the people. Checking in, you are greeted by Tyler, Cameron, and Michael. They welcome you as family members and ensure your stay is up to standards. Moving the Concierge level, you have 2 of...

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Helpful?
Thank Michael D
Management response:

Thank you very much for your feedback and kind words. We will be sure to recognize each of these outstanding team members. Safe Travels

Chicago, Illinois
Reviewed January 1, 2017

I stayed here when my girlfriend and I were on a 2 day drive from New York to Chicago. The hotel is very convenient to the highway and there are many places to eat nearby. They have ample parking and clean rooms. I wish they had better option for coffee in the rooms. There was a Starbucks kiosk in the...

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Helpful?
Thank diamondHH
Management response:

Thank you for your feedback. We are glad to hear the positive and will take immediate action in solving our coffee and Starbucks staffing concerns. Safe Travels

New York
Reviewed December 26, 2016 via mobile

Pros - Clean - Very good location - nearby restaurants - Friendly staff - Gym available 24 hours Cons - surcharge for internet - Rooms comfortable but just a little bit outdated In general I enjoyed my stay and I would recommend

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Helpful?
Thank Yokasta
Reviewed December 13, 2016

I've been a Marriott member since 2000, I have a lifetime platinum status and currently hold a premier platinum elite status since 2008. I hope this gives you a good idea of the amount of time i spend in hotels. While i stayed at the Cleveland Marriott East, I made the mistake of leaving my Bose headset in the room....

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Helpful?
1Thank Osmin A. H
Montreal, Canada
Reviewed December 11, 2016

A little surprised at this Marriott. Marriott hotels are suppose to be at the higher end of the family of Marriott chain . Rooms were out dated. I felt boxed in with this room. Window was really small. Bathroom was old and was smaller than I am used to with other major hotels. It was clean though. Location was good...

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Helpful?
Thank MPC9
Clarence, New York
Reviewed November 30, 2016

I stayed here last weekend for a hockey tournament. First of all, I was guaranteed a double room, and they put me in a king with a sofa bed (claimed that was all they had left). It was like the Seinfeld episode - they know how to take a reservation but not how to keep a reservation. Then, at about...

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3Thank Veronica V
Reviewed November 14, 2016 via mobile

Service food and location delivers, it's just the overall hotel and rooms are just too old and feels used /worn down / dirty even when it's not.. Personally I prefer to stay at other options even if it means a downgrade and not taking advantage of my spg platinum membership. (Merged account with Marriott last month) Now I use Hotel...

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2Thank Marco Z
Rindge, New Hampshire
Reviewed November 13, 2016 via mobile

I've stayed at this Marriott several times, it's my hotel of choice when visiting Cleveland on business. Excellent lobby as soon as you walk in. The service is always good, the in hotel restaurant food is great, and the classic Marriott rooms are comfortable. I'll be back!

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Helpful?
Thank Drew S
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55 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
RiverCity Grille
Cuisines: Bar, Pub, American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Cleveland Marriott East ideally located in the Chagrin Highlands corporate community is perfect for Midwest regional meetings and corporate events. Business and leisure travelers alike appreciate our close proximity to the University Hospital, Rock and Roll Hall of Fame and the fabulous Beachwood area shopping. ... more   less 

Additional Information about Cleveland Marriott East

Address: 26300 Harvard Rd, Warrensville Heights, OH 44122
Location: United States > Ohio > Warrensville Heights
Price Range: $111 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cleveland Marriott East 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Marriott Cleveland East Hotel Warrensville Heights
Marriott Warrensville Heights
Marriott Hotel Cleveland East
Warrensville Heights Marriott
Cleveland Marriott East Ohio/Warrensville Heights
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Questions & Answers

Here's what travelers have asked, with answers from Cleveland Marriott East staff and other travelers.
3 questions
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Old Bridge, New Jersey
4 months ago
Lexington, Kentucky
over a year ago

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Questions? Get answers from Cleveland Marriott East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“8th floor, such as room 838”
 of 5 bubbles stalkinghorse, 3 weeks ago | Read review
“Ask for a room away from the elevators.”
 of 5 bubbles 812MichaelD, 4 weeks ago | Read review
“Rooms on the corners seem to have smaller windows”
 of 5 bubbles MPC9, Dec 11, 2016 | Read review
“Quieter not near the elevator or ice machines”
 of 5 bubbles monpetitchoux, Sep 12, 2016 | Read review
“Room 307 best room in the place! :-)”
 of 5 bubbles DVBerwyn, Jul 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question