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Holiday Inn Express & Suites

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Traveler (10)
Room & Suite (43)
Dining (13)
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Overview
  • Excellent41%
  • Very good35%
  • Average7%
  • Poor10%
  • Terrible7%
Travelers talk about
“usb charging”(2 reviews)
“space museum”(3 reviews)
“pancake machine”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2 Star Hotel
All hotel details
Additional information
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Offers from Holiday Inn Express & Suites
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Reviews (40)
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LanguageEnglish
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All reviewsusb chargingspace museumpancake machinenice hotelhot breakfastroom was cleanromuluslouisvillefreewaydeskwalmartlobby
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1 - 5 of 40 reviews
Reviewed 2 weeks ago via mobile

Was in town for OIPA event and had group of kids staying here. We emailed room list 3 weeks before our stay. At other hotels we’ve stayed at we walk in rooms are ready, Keys with names on them ready and we just pass them...More

Thank Sandy Z
Response from Brad W, General Manager at Holiday Inn Express & SuitesResponded 2 weeks ago

I'm sorry to hear that you had an issue during your stay. We've dealt with many groups and gotten numerous compliments, so I was very disappointed to hear that your stay wasn't perfect. I'll use your feedback to make improvements so we don't have the...More

Hotel's Favorite
Reviewed January 22, 2018

Everything was great with no surprises . Nice restaurants close . Easy on easy off. The room was quiet and like new. Secure close parking. Good breakfast with plenty of fresh fruit available. This one had a pancake machine. Easy checkout.

1  Thank notagain830
Response from Brad W, General Manager at Holiday Inn Express & SuitesResponded January 26, 2018

Thank you for the Wonderful review! We work hard to make sure all of our guests are satisfied, and it's nice to hear when they are!

Reviewed 4 weeks ago

We were in town for a funeral and thought we would give this hotel a try. We usually stay across the street. We were so sorry we did. It was dirty. The beds were clean but the bathroom was NOT! I cleaned the towel bar...More

Thank Tieann B
Response from IHGService, Guest Relations Manager at Holiday Inn Express & SuitesResponded 2 weeks ago

Hi Tieann B, Foremost, please accept our most heartfelt sympathies. On behalf of the team, I'm sorry to learn about the inadequate condition of your room in terms of cleanliness. It's also sad that Housekeeping missed servicing your room during your stay. Your feedback is...More

Reviewed February 19, 2018

They did a complete remodel of the hotel a couple years ago. The room layout was not the usual corporate hotel look. The colors of the walls, carpet and the lighting were more appealing than the usual. Joy is not your average front counter representative....More

Thank frequenttravelerdave
Response from Brad W, General Manager at Holiday Inn Express & SuitesResponded February 22, 2018

Thank you for taking the time to post such a nice review of our hotel. It's always nice to see when employees are recognized for doing a great job!

Reviewed January 14, 2018 via mobile

We stayed here on our way to Indiana. Right off I-75, so very convenient. Right next to Neil Armstrong Space Museum. Very friendly staff, nice decor. Room 220-suite. Roomier then a regular room but nothing special. Needs a little TLC(wall paper peeling, heater has distinct...More

1  Thank L S
Response from Brad W, General Manager at Holiday Inn Express & SuitesResponded January 26, 2018

Thank you for taking the time to post such a nice review of our hotel. I always love to hear from our guests when they enjoyed their stay! I'll pass your feedback on to our maintenance department so they can make the necessary fixes to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Indoor pool
Details
Price range
$94 - $133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
$94 - $133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveler (10)
Room & Suite (43)
Dining (13)
Pool & Beach (9)
Questions & Answers
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room515gf
November 14, 2016|
Answer
Response from Rick C | Reviewed this property |
Not many places that you can do that- no idea here
0
Votes
Room Tips
"Don't choose a room. RUN...."
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"back of the hotel"
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"We never heard the highway, but since it was August the A/C was running all night."
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"Ask for a quiet room"
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