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Hilton Garden Inn Cleveland/Twinsburg

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Hilton Garden Inn Cleveland\/Twinsburg
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485 Reviews from our TripAdvisor Community

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Ohio
Reviewed 6 days ago NEW

The staff at this updated, clean hotel could not be better! These Hilton Gardens are also set up so well for groups to commune together in the common area. There is ample, comfy seating and work space, tables for playing games, a well stocked bar. It's really a great value!

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Helpful?
Thank KattOhio
Buffalo, New York
HOTEL’S FAVORITE REVIEW
Reviewed January 17, 2017

Great facility for hockey team. Total group size was ~45. Laura, the sales and catering manager was excellent and very accommodating. Team breakfast was great whether it was the buffet or the boxed breakfast. Hospitality room was perfect and having tv in room was great to watch playoff football or allow kids to watch cartoons. Late checkout was offered due...

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Helpful?
Thank rjsjr29
About Hotel's Favorite Review
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear rjsjr29, Thank you for the review! We appreciate all your feedback and I am pleased to hear you had a great stay with the Hockey Group! I will be sure to let Laura know what a great job she did serving you! We hope to see you again soon! Sincerely, Roger Greene, General Manager

Neenah, Wisconsin, United States
Reviewed 1 week ago

Have stayed at a number of Hilton branded hotels in the past 6 months and thought the service and food quality here for a week was top notch. Wireless internet was extremely spotty and would go in and out which was frustrating. Bed was drooped in the middle a bit, but I've seen this kind of thing before! I'd recommend...

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Thank Jeremy B
Reviewed 1 week ago

A Hotel with easy access to, great services, good quality and speed. I have stayed here every time I go to Twinsburg and the services are impeccable and well maintained, food is good, near to restaurants, gas stations, and enterprises.

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Helpful?
Thank Daniel L
Atlanta, Georgia, USA
Reviewed 3 weeks ago via mobile

Im sorry to say that the hotel is nice but the beds are beyond uncomfortable. Comparable would be sleeping on a futon. So uncomfortable that i checked out early (after 1 night). Outside of that (which is a big deal) the hotel itself is nice. Clean accommodations, pleasant and helpful staff.

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Helpful?
Thank ROCLYFE
Dover ohio
Reviewed 3 weeks ago

I stay here frequently and I'm never disappointed. Always clean and the staff of always friendly and helpful. I would definitely recommend this hotel to others. It's close to the highway and there are several restaurants in the area.

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Thank 652hillaryb
Bolivar, Ohio
Reviewed 3 weeks ago

We stayed at the Hilton Garden Inn and got the Rocksino Package. The room was clean and nice and the staff was very helpful. Breakfast is included in the Rocksino Package and it is delicious. They have a variety of foods on a buffet and they also have made to order items. It is served until 11:00am which is nice...

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Helpful?
Thank Kathy M
Canton, United States
Reviewed 4 weeks ago

Excellent accommodations and service for our annual Church Marriage Retreat Weekend. This is the fifth year that we have held this event at this hotel, and it has been excellent each year, so we will be back again in 2018.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Thomas L
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear Thomas L, Thank you for the review Thomas! I am so glad you continue to enjoy your Retreat at our hotel! We love seeing familiar faces year after year! We look forward to seeing you in 2018! Kind Regards, Roger Greene, General Manager

Little Rock, United States
Reviewed 4 weeks ago

I traveled to Twinsburg on business. I booked several rooms for our employees because it was within walking distance of our meeting venue. This is a great hotel with an extremely friendly staff. The property is in great condition and it exceeded my expectations. Although I stayed here for business I would definitely stay here or a similar property for...

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Thank J4289XTlydiab
Sandusky,
Reviewed 4 weeks ago

Nice Place. Negative is that when you order dinner, it is being brought in to you from the spa diner next door. Which means if you need something extra or the order is wrong it's going to take a long time for them to go back and get what you need. I would prefer to have room service along with...

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Helpful?
Thank Maxine H
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland/Twinsburg is conveniently located 17 miles from downtown Cleveland. Our hotel has 142 guestrooms, suites and accessible rooms including flexible event space totaling 12,000 sq. ft. Shuttle service to and from Cleveland Hopkins Airport makes getting here simple. Keep in touch at the work area with high-speed internet access. Enjoy breakfast at the Great American Grill®, drinks at the Garden Bar and Grille or room service from Blue Canyon Kitchen & Tavern. ... more   less 

Additional Information about Hilton Garden Inn Cleveland/Twinsburg

Address: 8971 Wilcox Drive, I-480 @ SR82, Twinsburg, OH 44087
Location: United States > Ohio > Twinsburg
Price Range: $109 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland/Twinsburg 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg
Hilton Garden Inn Twinsburg
Hilton Twinsburg
Twinsburg Hilton
Hilton Garden Inn Cleveland/Twinsburg Ohio
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Cleveland/Twinsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a quiet room and forego a suite. Suites are closer to the highway.”
 of 5 bubbles abovethetreeline, Feb 13, 2017 | Read review
“Ask if the breakfast is included”
 of 5 bubbles erapsandell, Apr 1, 2016 | Read review
“The rooms are lovely. Would not stay here again until the beds are changed out.”
 of 5 bubbles KateandDiva, Jan 13, 2016 | Read review
“Overlooking the Pagoda”
 of 5 bubbles S8105KEevas, Nov 11, 2015 | Read review
“I always ask for top floor to ensure a quiet sleep.”
 of 5 bubbles jodyb817, Aug 8, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question