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Hilton Garden Inn Cleveland/Twinsburg

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Hilton Garden Inn Cleveland\/Twinsburg
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420 Reviews from our TripAdvisor Community

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Showing 417: English reviews
5 of 5 stars Reviewed yesterday NEW

Nice hotel tucked in Wilcox, OH I made the reservations 2 hours before arriving. Everything was ready and wonderful. The staff was welcoming and helpful. The room was extremely clean and comfortable. I had a very nice stay, a nice breakfast and was on my way again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 665joycet
A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here while visiting and hiking in Cuyahoga NP. The hotel is nice, seems like a lot of business travelers and conferences but we had a quiet room and the breakfasts were great. Easy 20 min drive from here to the park. Would def stay here again.

Helpful?
Thank A TripAdvisor Member
Tucson, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Have always loved this type of hotel -- free coffee in the lobby, which is lovely. Plus a no nonsense and comfortable approach to business travel. I enjoy the Hilton Garden Inns and will stay/eat at them again in the future!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Linda F
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear Linda F, Thank you for the review! I am so glad you enjoy staying with us here in Twinsburg as well as other HGI brand hotels. Whether it is for business or leisure we strive make all of our guests comfortable and happy! We hope you stay with us again soon! Roger Greene, General Manager More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is typical of the HGI hotels with great rooms and a comfy lobby. I have stayed here before, but this stay I noticed several wedding events going on in the hotel. It is quite lovely and although I never considered weddings at a hotel, this may have been an exception. The only reason I gave it 4 stars is... More 

Helpful?
Thank Kimberly F
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear Kimberly F, Thank you for the wonderful feedback! I am so glad you enjoy the many aspects of our hotel! We are happy you had a great experience and we hope to see you again soon! Roger Greene, General Manager More 

Phoenix, Arizona
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My husband and his twin brother have been attending the Twins Days Festival in Twinsburg, Ohio for the past 14 years. After my husbands twin brother passed away 2 years ago he invited me to come along. I was welcomed by all their friends and we have attended now for the last 2 years. Part of their experience was staying... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Debra K
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear Debra K, We are so happy to hear that you enjoy coming to our hotel for the annual Twins Festival! It is always a pleasure to see familiar faces year after year! We look forward to seeing you again next year and thank you kindly for the review! Roger Greene, General Manager More 

Egg Harbor Township, New Jersey
1 review
4 of 5 stars Reviewed 2 weeks ago

This was a very clean and beautiful hotel. The friendliness of the staff lacked but otherwise nice experience. The prices in the grab and go store were comparable to the stores around the hotel. The rooms were clean and well maintained.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank kevinsM2450WF
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

kevinsM2450WF, Thanks for the review. I appreciate the time you took to tell us about your experience. It's nice to hear that you appreciate the cleanliness of the hotel and I will definitely pass this along to the housekeeping staff. We hope to see you again in the future! Roger Greene, General Manager More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed 3 weeks ago

Weeklong business trip so didn't use all amenities. Fitness room is small with inadequate equipment for the size of the hotel. Highest dumbell weight was 25lbs. Breakfast buffet a bit pricey. Room was clean, bathroom needed new shower curtains (they smelled of mildew). Friendly and efficient staff made up for any pain points.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Q6274WUdavidf
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Q6274WUdavidf, Thank you for the feedback. I appreciate that you took the time to share your thoughts on the hotel. I am pleased to hear that the staff was friendly and I will be sure to pass this along to them! Thank you, Roger Greene, General Manager More 

Addison, Texas
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

My first visit to Ohio was made pleasant and I felt safe. Wait staff at restaurant was exceptional. Checking out was okay...front desk personnel was less than friendly...she acted like I was bothering her.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rose K
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Rose K, Thank you for the feedback! We are happy to hear that you enjoyed your stay and felt safe here at the Hilton Garden Inn! We hope you stay with us again on your next trip to Ohio! Roger Greene, General Manager More 

1 review
4 of 5 stars Reviewed 3 weeks ago

The food was average, service better, but room cramped and toilet paper awful. I would like to see better accomodations and hosting in the near future. The food menu was quite limited, should add burgers, chicken wraps, a variety of bar foods for those who just need a get away weekend. Should have complimentary water in the rooms during the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank heidil851
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

heidil851g, Thank you for the review. I am sorry that our accommodations were not what you expected for your stay. I will be sure to talk with our Chef about updating the menu! Thanks again, Roger Greene, General Manager More 

Bedford, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff of the Hilton Garden Inn excelled in the service they provided. I think they did a phenomenal job and should be commended. Every one that I came in contact with definitely was an asset and credit to your establishment.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brenda C
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Brenda C, Thank you for the wonderful feedback! We love hearing from our guests! I will be sure to share with our team all of your kind words! I am so glad your experience was memorable. We hope you stay with us again in the future! Roger Greene, General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland/Twinsburg is conveniently located 17 miles from downtown Cleveland. Our hotel has 142 guestrooms, suites and accessible rooms including flexible event space totaling 12,000 sq. ft. Shuttle service to and from Cleveland Hopkins Airport makes getting here simple. Keep in touch at the work area with high-speed internet access. Enjoy breakfast at the Great American Grill®, drinks at the Garden Bar and Grille or room service from Blue Canyon Kitchen & Tavern. ... more   less 

Additional Information about Hilton Garden Inn Cleveland/Twinsburg

Address: 8971 Wilcox Dr, I-480 @ SR82, Twinsburg, OH 44087-1945
Location: United States > Ohio > Twinsburg
Price Range: $123 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland/Twinsburg 3*
Number of rooms: 142
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Also Known As:
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg
Hilton Garden Inn Twinsburg
Hilton Twinsburg
Twinsburg Hilton
Hilton Garden Inn Cleveland/Twinsburg Ohio
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