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Hilton Garden Inn Cleveland/Twinsburg

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Hilton Garden Inn Cleveland\/Twinsburg
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411 Reviews from our TripAdvisor Community

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Showing 408: English reviews
Bedford, United States
5 of 5 stars Reviewed 3 days ago NEW

The staff of the Hilton Garden Inn excelled in the service they provided. I think they did a phenomenal job and should be commended. Every one that I came in contact with definitely was an asset and credit to your establishment.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brenda C
Terre
1 review
4 of 5 stars Reviewed 5 days ago NEW

Stayed here because of a surgery I was having at the Cleveland Clinic. I was grateful to even find this hotel during the RNC. The bathroom door didn't lock and the Keurig smoked but the pool was very nice. The staff was courteous and helpful. Major downside was breakfast. Have stayed at embassy for the same price that included breakfast.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 553jeaniew
Palo Alto
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Friendly staff - very helpful and outgoing. The place is clean. I wish the pool had been an outside pool but it was still nice to have one. The bar was somewhat available. Breakfast was good. It was quiet. The republican convention was happening and I believe that is why the room was overpriced for the saturday night as I... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank rRenoir
Cleveland, Ohio
1 review
4 of 5 stars Reviewed 6 days ago NEW

This hotel is very clean, the staff are professional and friendly, the rooms are clean and nice. One of the better places to stay. I would definitely stay here again as well as any Hilton Garden Inn. You would really like this place if you stayed here.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank shannongW5365PH
Tampa, Florida
5 of 5 stars Reviewed 1 week ago

Staff were extremely courteous and willing to assist at all times. The complementary snacks in the atrium were nice. I enjoyed the patio area for relaxation. I would happily choose the Hilton for future hotel stay.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank D6254JAsharonh
Cleveland, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

My stay at HGI was great! I was there for a wedding and they were beyond helpful from the moment we arrived. The rooms were great and the wedding facilities were beautiful! The food was DELICIOUS! I would certainly recommend!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank alasciaj2016
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

alasciaj2016, Thank you for the review! I love hearing from our guests. I am so glad you had such a wonderful time at the wedding and will be sure to tell our Chef and kitchen staff how much you enjoyed the food. Thank you again, and we hope you can join us for another event soon! Roger Greene, General Manager More 

Texas
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a full service hotel located a short distance from downtown Cleveland, but close to all of the area attractions. This staff is friendly and courteous. The rooms have comfortable beds, with fresh--smelling linens and towels. Towels are very soft and adequately sized. They have a good pool and fitness area, as well as a well-supplied business area for... More 

Helpful?
Thank kl1325
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

kl1325, Thank you for the review, I appreciate all of the kind words and taking the time to let us know about your stay. I am so glad to hear you enjoyed yourself while you stayed with us, and we hope to see you again soon. Roger Greene, General Manager More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is clean and the staff was very nice and helpful. There were about 3 different baseball teams staying there. In the morning, the breakfast was a zoo! I got up to get tea and the staff cleared my table before I had finished my meal. There was no way that I was going to wait another 20 minutes... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank christinebR1937SO
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

christinebR1937SO, I am glad to hear that our staff was helpful during your stay. I am sorry to hear about breakfast, and will address to ensure it does not happen again. We hope to see you on your next visit to Twinsburg. Thanks again for taking time to review our hotel, Roger Greene, General Manager More 

GRAND PRAIRIE, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I have stayed at a lot of Garden Hilton Inn's. The staff by far is the best I have ever experienced. The staff was very helpful. Breakfast was excellent. The hotel is very well maintained. They bent over backward to assist with anything that you needed. They have an agreement for room service with a restaurant next door. The food... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jesse M
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Jesse M., Thank you for taking time to let us know about your stay. It is so wonderful to hear how well the staff treated you and I will definitely let them know how great they made your stay. I definitely appreciate the kind words and am glad to hear that you enjoyed yourself. We hope to see you soon,... More 

Twinsburg, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

Traffic was noticeable and the wind made an annoying noise coming through something. We were on the north end of the building. Jets in tub lacked pressure but enjoyed the stay. Friendly staff and fast

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank richardlT8308YY
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

richardlT8308YY, Thank you for taking time to review your stay. I am glad to hear our staff was friendly and efficient and I will alert our maintenance staff to check out the jets in the tub. Thank you again, and I hope to see you on your next visit to Twinsburg. Roger Greene, General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland/Twinsburg is conveniently located 17 miles from downtown Cleveland. Our hotel has 142 guestrooms, suites and accessible rooms including flexible event space totaling 12,000 sq. ft. Shuttle service to and from Cleveland Hopkins Airport makes getting here simple. Keep in touch at the work area with high-speed internet access. Enjoy breakfast at the Great American Grill®, drinks at the Garden Bar and Grille or room service from Blue Canyon Kitchen & Tavern. ... more   less 

Additional Information about Hilton Garden Inn Cleveland/Twinsburg

Address: 8971 Wilcox Dr, I-480 @ SR82, Twinsburg, OH 44087-1945
Location: United States > Ohio > Twinsburg
Price Range: $123 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland/Twinsburg 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg
Hilton Garden Inn Twinsburg
Hilton Twinsburg
Twinsburg Hilton
Hilton Garden Inn Cleveland/Twinsburg Ohio
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