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This hotel advertises its non smoking, yet my room reeked of smoke, And it was dirty. Hairs in the tub, the floor hadn't been cleaned well and sink barely drained. The place is not as good as other RRI I have stayed at. This one...More
Response from YDennison01, General Manager at Red Roof Inn Toledo - UniversityResponded 1 week ago
I am truly sorry you experienced these problems, I truly wish you had given us an opportunity to address this problem when you encountered it. I will have my staff address these issues right away.
This was my second stay here. The hotel and the neighborhood are both improving. The WiFi is stronger, the room quiet and comfortable. A number of places to eat are nearby. The view of a closed Sears and the Elder Beerman (recently filing for bankruptcy...More
Response from YDennison01, General Manager at Red Roof Inn Toledo - UniversityResponded 3 weeks ago
Thank you for your review! I am happy to see that all of the hard work we have put into the hotel, and the general improvement of the area is being recognized! We look forward to a return visit!
Newly renovated. Nice and clean. Bobbie and Yolanda at the front desks are awesome! Very friendly and ready to help with anything you need! We recommend this hotel!! Very convenient if you’re heading to the university.
Response from YDennison01, General Manager at Red Roof Inn Toledo - UniversityResponded January 26, 2018
Thank you so much for your review! We look forward to seeing you again in the future!
During my stay at the red roof inn Toledo the staff were very kind and professional..Bobbie and Yolanda were awesome with everything I needed and helping me with directions around the city. Recommend staying here!
Response from YDennison01, General Manager at Red Roof Inn Toledo - UniversityResponded January 18, 2018
Thank you very much for your review, I will be sure to let bobbie know you appreciate everything she has done for you as well! See you again soon I am sure!
The staff are super friendly. The rooms are super nice. The downfall you can hear everything that goes on in every room around you and any noise outside. Like right now the person next to us just made coffee and left. You can hear everyone's...More
Thank A TripAdvisor Member
Response from YDennison01, General Manager at Red Roof Inn Toledo - UniversityResponded December 5, 2017
Thank you for reviewing my property. I am surprised by this review, I have never had anyone have any problem with enough noise being heard to cause them to not have a restful stay. I am truly sorry you experienced this during your time with...More