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Holiday Inn Strongsville

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Holiday Inn Strongsville
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275 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Philadelphia, Pennsylvania
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

This was a very nice property. From the shuttle driver to the front desk staff, everyone was accommodating and friendly. As a visually impaired person the desk personnel offered to orientate me and that is not usually done. The food and prices in the bar and restaurant were very reasonable & the food was good. The buffet breakfast was nice... More 

Helpful?
Thank Ladynosee
Lancaster
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is an average busy airport hotel. While it does have a lounge and banquet room, we used our room only. Our room could have been cleaner and used a little TLC. I found the bathroom sink bowl to be dirty and littered with fingernail clippings. The tile floors were dirty. The bed was comfortable and the room did provide... More 

Helpful?
Thank LancasterIndiansfan
1 review
5 of 5 stars Reviewed 2 weeks ago

Everyone was so nice from the minute we checked in until the minute we checked out. Ryan, Patrick and Chana were great. They all were so friendly - chatting to us and asking about our plans for the weekend. The room was clean and the beds were nice and comfortable. The first thing I usually do when getting to my... More 

Helpful?
Thank Sonja W
georgei324, General Manager at Holiday Inn Strongsville, responded to this review

So happy to hear that you enjoyed your weekend at our hotel. Thanks for staying with us and tell all of your friends what a great time you had. Thanks for the feedback, we appreciate. it. More 

Concord, New Hampshire
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here probably 3-4 times over the past couple of years and I will admit it si one of the better Holiday Inns I have stayed at. Granted there isn't much to do around the hotel; but, it is relatively convenient to CLE International Airport which is all I cared about. The resturant is decent and they do... More 

Helpful?
Thank Cossack1
Detroit, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

I can't say enough good things about this Holiday Inn. The staff is awesome. Chana, Patrick, Ryan, and Bridget were all great. Can't believe Bridget remembered our drink preferences from breakfast the day before and breakfast was tasty. I was surprised that they have room service. Didn't know that any Holiday Inn offered that! Everyone smiled ALL the time. There... More 

Helpful?
Thank ttreaves
Columbus, Ohio
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Not a horrible hotel, although, we did have a few hangups. Caitlan in reception was so sweet and welcoming, but once we got to our room, there was a big wet spot on the floor (carpet). My boyfriend stepped in it, so that's how we unfortunately noticed it. They immediately switched our rooms, which was good. The first elevator we... More 

Helpful?
Thank MollyEl
IHGService, Guest Relations Manager at Holiday Inn Strongsville, responded to this review

Dear MollyEl, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for the less than satisfactory dining experience you had and for failing to meet... More 

Livingston, Texas
Level Contributor
123 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed August 18, 2016

The staff is really friendly and helpful but they cannot make up for the tired old facility. The bath tub in my room was delaminating. The coating was coming off around the drain. For $140 a night there should have been a refrigerator in my room.. Headed this way? Look around for different hotel option.

Helpful?
Thank bflip
IHGService, Guest Relations Manager at Holiday Inn Strongsville, responded to this review

Dear bflip, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. It is nice to know that the level of service received is at par. However, it is regrettable that you found the hotel tired and old. Your... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 18, 2016 via mobile

I've stayed at a lot of holiday inns the last few days and this was the worst one. The beds are not as comfortable, there's no fridge or microwave, the bathroom is falling apart, and the towel rack is IN the shower. There is a restaurant to eat at in the hotel, good food, smaller portions for your money, and... More 

Helpful?
Thank Hannah R
IHGService, Guest Relations Manager at Holiday Inn Strongsville, responded to this review

Dear Hannah R, Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased to know that you liked our pool, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you have experienced during... More 

Travelers are raving about these Strongsville hotels

Level Contributor
12 reviews
4 hotel reviews
2 of 5 stars Reviewed August 12, 2016

We checked in yesterday. Got our room early, thought we were at a decent hotel based on previous reviews. Unfortunately, that wasn't the case. I requested a roll-away bed with my reservation. When we got to the hotel, the lady at the front desk said she would put us on the waiting list. Of course we never got it. However,... More 

Helpful?
Thank Helen K
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 10, 2016

The lobby and room were clean enough. However, no fridge and no microwave in the room. Though there was a cabinet meant for a fridge, the front desk said not every room has one but I could get on "a waiting list" to have one moved into my room whenever one became available. Huh? Also, while the pool was quite... More 

Helpful?
Thank Scott S
georgei324, General Manager at Holiday Inn Strongsville, responded to this review

Thanks for taking the time to let us know about your most recent stay at our hotel, we appreciate your feedback. We are in the process of installing microwaves and refrigerators in our guestrooms which will be enjoyed by our guests. DInner is served in our lounge every evening, I'm sorry that you weren't able to take advantage of our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the exceptional world of comfort and style at the Award Winning Holiday Inn Strongsville, a 100% Non Smoking Hotel. Featuring 303 deluxe guest rooms, 13,000 square feet of flexible function space, 24-hour business center, extensive fitness center, spacious indoor pool, Simmering Pot Restaurant, and Vinney s Lounge. The beautifully decorated guest rooms and entire hotel feature complimentary Ruckus high speed wireless Internet access. Come experience the exceptional world of comfort and style at the Holiday Inn! The Holiday Inn Strongsville is located in the heart of Strongsville, one-half mile from Westfield SouthPark Mall (largest Mall in NE Ohio) w/ 14 Cinemas & Cleveland Metro Parks, Iceland USA (Next Door), and 8 miles from Cleveland Hopkins International Airport (CLE). The hotel offers a complimentary shuttle to and from the airport, and has park and fly packages available. The Holiday Inn Strongsville is located only 15 minutes away from Downtown Cleveland, Quicken Loans Arena, the IX Center (10 miles), Cleveland Zoo, Rock-n-Rock Hall of Fame, Progressive Field, Cleveland Browns Stadium & the Theater District. Local companies include Ernst & Young, MTD Products, PPG Industries, Ford, National City Corporation/PNC Bank, Akzo Nobel, General Motors, American Greetings, Avery Dennison, Darice Pat Catan s, Sherwin Williams, & RPM Inc. ... more   less 

Additional Information about Holiday Inn Strongsville

Address: 15471 Royalton Rd, Strongsville, OH 44136-5441
Location: United States > Ohio > Strongsville
Price Range: $115 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Strongsville 3.5*
Number of rooms: 303
Reservation Options:
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Also Known As:
Holiday Inn Strongsville Hotel Strongsville
Holiday Inn Select Cleveland
Strongsville Holiday Inn
Holiday Inn Strongsville Ohio
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