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Extended Stay America - Cincinnati - Springdale - I-275

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Extended Stay America - Cincinnati - Springdale - I-275
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62 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Rockville, Indiana
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Let's just say we've stayed in Motel 6's that were better than this so called 2 1/2 star hotel. We first became a bit anxious as we drove down a rather overgrown lane to find the hotel which was located behind a seedy looking Super 8 motel. Outside one of those rooms were a group of men grilling with their... More 

Helpful?
Thank JustUs919
Louisville, Kentucky
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Would not recommend this place. I booked and paid ahead of time and when I got there they said they did not have my room because they were over booked. I was there with my husband for our anniversary and booked a king room they tried to give me a double finally they gave me a queen room. I still... More 

Helpful?
Thank Hperry75
Palmyra, Indiana
2 reviews
1 of 5 stars Reviewed July 26, 2016 via mobile

The hotel's in Ohio were hard to find on the weekend I had my visit. I found this one and it was cheap. The room was a smoking room. I didn't think they even had these anymore. It smelled like cigar smoke and the room was dirty, walls lampshades and air conditioner had dust and dirt.It was a place to... More 

Helpful?
Thank lebaylor45
Flint, Michigan
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 6, 2016

Once I got to the hotel the nearby area was a little seedy with a strip club on the road leading in. The neighboring hotel was a more low budget hotel adding to the seedy ambiance. Having said that, staff was nice and friendly, room was nice and clean. Numerous nearby restaurants.

Helpful?
1 Thank Ganders1984
Manager_11525, Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

Thank you so much for posting a review of our hotel. I am glad to read that you were pleased with our staff and the room. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

1 review
2 of 5 stars Reviewed June 27, 2016

first off i reserved a king non smoking. when i get there they were overbooked and could offer me a queen non smoking. i asked will that be cheaper. i was told yes by 5 dollars a day. my quoted price from the site was 163.06. they told me a queen would be 180 plus. So then they fixed it... More 

Helpful?
Thank JUSTIN G
Manager_11525, Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

Thank you for taking the time to write a review of your stay. The situation you described regarding the room cleanliness and payment dispute is truly regrettable. We are very sorry for your experience. To uphold our company's high standards, we will follow up with guests after arrival to ensure room conditions are appropriate. We will also ensure that payments... More 

1 review
5 of 5 stars Reviewed June 26, 2016 via mobile

The ladys CIDNEY AND LOIS at the front desk were the biggest relief from our experience with other hotels. They tended to our every last need all without question. Very charming and sweet,conversational and professional. Rooms are very clean kitchens are great. My fiance favored the layout. Definitely a great stay if you're looking fo somewhere in all of cincinnati!!!

Helpful?
Thank queenmarsella
Clinton, Massachusetts, United States
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 30, 2016

I stayed here for 4 weeks during the month of April because of work. Back then the amenities said that the place was listed with: Smoke Free Work Out Facility Clean rooms and several other amenities that have since been removed. The Hotel is definitely not smoke free nor are the rooms. While I stayed there people smoked wherever they... More 

Helpful?
Thank William S
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. Additionally, I will retrain our front desk staff to ensure we... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 29, 2016

Great experience. Took the family to play in a soft all tourney everything was so convenient and staff was very helpful . I would def recommend this place to anyone with small children . Staff is very very friendly and no noise outside of rooms thank you again for a great stay

Helpful?
1 Thank JEREMY E
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

Thank you so much for posting a review of our property. I am glad to read that you were pleased with our friendly customer service and will be sure to share great feedback with the entire team. I’m thrilled we were able to provide you with a home away from home experience! The staff and I would like to thank... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2016

My wife and I stayed here for two nights while attending a triple Christening in Fairfield, OH. We had some trouble checking-in. Originally, we booked this room by calling from, what I thought was the home web site of the Extended Stay America chain. It was the 800 number listed on their home page. Who ever took our reservation booked... More 

Helpful?
1 Thank Edward R
Manager_11525, Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad to hear that your stay exceeded your expectations. I apologize for the issues you had with your reservation, but I'm delighted to hear that you enjoyed your stay overall. Thank you for choosing Extended Stay America. We hope to see you again soon. More 

Cincinnati, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 15, 2016

The room was clean. Front desk people were great! Lois even provided wine glasses for us! For the price you will not be disappointed with this hotel. Very close to 275 and movie theater, many dining choices in the area.

Helpful?
1 Thank huntmelanie59
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

I want to thank you for taking the time to post a review of your stay. I’m so pleased to read that you enjoyed our exceptional customer service as well as our comfortable accommodations! I will be sure to share your comments with the entire team. The staff and I would like to thank you again for posting your review.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Cincinnati - Springdale - I-275

Address: 320 Glensprings Dr, Springdale, OH 45246-2304
Location: United States > Ohio > Springdale
Price Range: $81 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Cincinnati - Springdale - I-275 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Extended Stay America - Cincinnati - Springdale - I-275 Ohio
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