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Residence Inn
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
I had a great stay at Sonesta ES Suites Cincinnati-Sharonville West. The suite was huge, clean, and very welcoming. The front desk attendant (I wish I could remember her name) was very pleasurable and polite. It was very easy doing business with her. Excellent job...More
Review collected in partnership with Sonesta
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank cdubose0531
Response from Matthew N, General Manager at Sonesta ES Suites Cincinnati-Sharonville WestResponded February 21, 2018
cdubose0531,
Thank you for choosing Sonesta ES Suites Cincinnati Sharonville West as your home away from home while traveling and for taking the time out of your busy schedule to share your experiences. We are pleased that you enjoyed your stay and found the hotel...More
Great hotel particularly for anyone needing a handicapped accessible room. The staff was very accommodating and very nice as well. Julie was the best of a great group of people. She found empty boxes, we were able to use to help our new college graduate...More
1 Thank Berry C
Response from Jim Q, General Manager at Sonesta ES Suites Cincinnati-Sharonville WestResponded June 6, 2017
Thank you for sharing your great experience at the Residence Inn Cincinnati North-Sharonville. I am glad that we met your needs and exceeded your expectations. I hope we will see you again soon.
Best hotel at that price point in the area. Property was in excellent shape, kitchen was modern and fully functional. Had everything I needed to cook. Really enjoyed the fireplace, it was a nice extra! Very nice stay, I will be back.
Review collected in partnership with Sonesta
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank A TripAdvisor Member
Response from Jeremy G, General Manager at Sonesta ES Suites Cincinnati-Sharonville WestResponded February 6, 2018
Thank you for staying with us, and for your kind review. We look forward to providing you with a 5-star experience when you return.
We were planning a family reunion/Christmas party and the hotel we worked with for 3 months was bought out and closed. I turned to April Collins at ES Sonesta Cincinnati and she took such great care of us. Everything worked out great!!
Review collected in partnership with Sonesta
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank Q6478UBsusand
Response from Albert W, Manager at Sonesta ES Suites Cincinnati-Sharonville WestResponded February 3, 2018
We appreciate your business! Thank you for choosing to stay with us!
They let us check in early which was fabulous but man oh man....being in a lower unit is killing us with a family of unruly wild children above us that NEVER SETTLE DOWN at night. We went up to complain personally and it smelled like...More
1 Thank OH-TN-FL-Foodie
Response from Albert W, Manager at Sonesta ES Suites Cincinnati-Sharonville WestResponded February 3, 2018
I apologize for the noise from other guest. I hope we were able to accommodate your needs by providing you another room. If you choose to stay in the future we will be more than happy to assign you a room in a more quiet...More