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We were planning a family reunion/Christmas party and the hotel we worked with for 3 months was bought out and closed. I turned to April Collins at ES Sonesta Cincinnati and she took such great care of us. Everything worked out great!!
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The hotel was clean and neat. Quiet area. Very comfortable beds and facilities. Close to restaurants and such. I only spent one night there, but the staff were very accommodating. I have always had excellent accommodations in residence inn where ever I stay.
2 Thank Clinical R
Response from Jim Q, General Manager at Sonesta ES Suites Cincinnati-Sharonville WestResponded August 6, 2017
I am glad to hear you had a great stay at the Residence Inn Cincinnati-Sharonville. I will be sure to share your comments with the whole team.
They let us check in early which was fabulous but man oh man....being in a lower unit is killing us with a family of unruly wild children above us that NEVER SETTLE DOWN at night. We went up to complain personally and it smelled like...More
Stayed here for a soccer tourney. Very close to the mall and food. Rooms were nice . Did have a problem with the sofa bed . Staff quickly put us in a new room and were very nice . Even offered to have someone help...More
Rooms were smaller than other Residence Inn locations I have stayed in the past and the location was not the best-tucked away in dark location. I thought the location was not great for family vacations.
Response from Jim Q, General Manager at Sonesta ES Suites Cincinnati-Sharonville WestResponded August 27, 2017
Thank you "mlcruises" for your feedback about your stay with us. I am sorry that the room size and hotel location was not ideal for your family vacation.