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Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash

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Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash
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503 Reviews from our TripAdvisor Community

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Showing 498: English reviews
Dallas, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Our experience at this hotel was great! The staff was really good and the hotel restaurant was outstanding! We will stay here again. We attended the Western Southern Open tennis tournament and used this hotel as our base. Not far from the tournament and close to shopping.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Carey S
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

My only complaint is that there is only one washer and one dryer. We stayed while a spccer team was also here so it took 2 hours to be able to use a washer. Most hotels i have been to have multiples. Other than that, it was great. Comfy bed. Nice room. Loved the cookies. Its close to all the... More 

Helpful?
Thank tessak1327
Rochester Hills, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I had no hot water for two days and the bathroom toilet did not operate properly during my entire stay. In addition, the management of this hotel decided to have the parking lot resealed during the week of my stay and the hotel was sold out. As a result it was parking chaos for those of us at the hotel... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Richard L
Rob V, Public Relations Manager at Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash, responded to this review

Dear Richard, Thank you for taking the time to review our hotel! Please accept my sincerest apologies for the issues you experienced during your stay. Our Staff and Management made every possible effort to inform and prepare our guests for our parking lot project, which included emailing every guest a week prior to arrival to inform them of our plans,... More 

Florida
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Doubletree has cookies ... they make for a great welcome but this facility needed a facelift. The room itself was terrific, but little conveniences with ice machines, alarm clocks, complimentary breakfasts, local attraction information was less than par. It all made me feel like isolating myself to my room rather than engaging the facility or anticipating its surroundings. Doubletree has... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank propilot62
Rob V, Public Relations Manager at Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel! Please accept my sincerest apologies if your stay did not meet your expectation! We are currently undergoing a Rooms Refresh on every single guest room, in an effort to improve our product and provide our guests with an even better experience. However, we still aim to provide... More 

San Jose CA, United States
1 review
4 of 5 stars Reviewed 1 week ago

I would recommend this to my friends as they have a great Customer Service and very clean room. I had a very good experience while having breakfast and staff are so accommodating. Something to refer it.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Erlinda T
Rob V, Public Relations Manager at Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash, responded to this review

Dear Erlinda, Thank you for taking the time to review our hotel! I am thrilled that you had a great stay with us! We pride ourselves on providing comfortable and memorable service for each and every guest, and I am glad that we succeeded for you. Thank you for your kind remarks. We value you as a guest and look... More 

Sarnia, Canada
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed August 12 & 13. The room was actually very nice. Good mattress, clean linens but pillows were tiny and limp. The shower pressure wasn't great and the cleaner had left the prior guest's soap not only IN the shower but on the counter. Not a big deal, but worth a mention. The restaurant downstairs was ok, and the breakfast... More 

Helpful?
1 Thank Dave R
Rob V, Public Relations Manager at Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash, responded to this review

Dear Dave, Thank you for taking the time to review our hotel! I am pleased that you had a good experience during your stay! I have noted the comment you have provided, and will follow up with our staff to ensure that we improve upon our products and services for the future. Thank you for your feedback. We value you... More 

Columbus, Ohio
1 review
3 of 5 stars Reviewed 1 week ago

Time to upgrade facility. More staff needed to meet the needs of the quality of guests. Paid for Courtyard view and patio had not been cleaned or attended for awhile evident by the dirt and cobwebs. I had higher expectations. Must say the cookies were delicious!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 692joyc
Rob V, Public Relations Manager at Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel! Please accept my sincerest apologies for any poor experience you had during your stay. Our hotel is currently performing a Rooms Refresh on every single guest room, in an effort to improve and update our products and services. However, we still aim to provide quality services, and... More 

Nicholasville, Kentucky
1 review
5 of 5 stars Reviewed 3 weeks ago

The front desk ( Jasmine) went out of her way to make us feel special after my daughters surgery. She hand wrote a sweet note and sent goodies. That special treatment will make us come back Great place to stay!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sherry P
Rob V, Public Relations Manager at Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash, responded to this review

Dear Sherry, Thank you for taking the time to review our hotel! I am thrilled that you had an excellent experience during your stay! Our staff loves making each guest's stay memorable and special, and I am glad that we succeeded for you. We value you as a guest and look forward to your next visit. We will have warm... More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 3 weeks ago

This was our second trip to the Doubletree, the service was great and the location is accessible to resturants, shopping and main interstate exchanges. When we arrived we greeted not only with one of their famous cookies, but the front desk staff was very friendly. We will certainly return again!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank matchlessmgt
Rob V, Public Relations Manager at Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel! I am thrilled that you continue to have an excellent experience during your stay! We pride ourselves on providing the best service in the industry, and we value our loyal customers. Thank you for your kind remarks! We look forward to being of service again in the... More 

Clarence, New York
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First room smelled very musty and we asked to be moved. The second room smelled a bit better but was in need of updating. We arrived after 10 pm and the only food available for purchase were candy or chips. Not a bad experience but not a great one either.

Helpful?
Thank BonnieJWallace
Rob V, Public Relations Manager at Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash, responded to this review

Dear Bonnie, Thank you for taking the time to review our hotel! Please accept my apologies for the issues you experienced during your stay. We are actually in the process of a total Rooms Refresh, in which we are installing new carpeting, paint, artwork, vanity spaces, headboards, closets, and more! We hope that you will visit us again in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Near Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree Suites by Hilton Cincinnati - Blue Ash hotel is an award winning all-suite hotel located just off I-275 at the Reed Hartman Highway Exit (#47) in the Northern Cincinnati suburb of Sharonville, Ohio, and conveniently near the Blue Ash Business District, Mason and West Chester. ... more   less 

Additional Information about Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash

Address: 6300 E Kemper Rd, Sharonville, OH 45241-2360
Location: United States > Ohio > Sharonville
Price Range: $139 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash 3.5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Doubletree Hotel Sharonville
Doubletree Suites By Hilton Hotel Cincinnati - Blue Ash Sharonville, Ohio
Hotel Style:
#1 Green Hotel in Sharonville
#2 Family Hotel in Sharonville
#2 Business Hotel in Sharonville
#2 Romantic Hotel in Sharonville
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