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Hilton Garden Inn Cincinnati/Sharonville

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11149 Dowlin Drive, Sharonville, OH 45241
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Hilton Garden Inn Cincinnati\/Sharonville
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242 Reviews from our TripAdvisor Community

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Brussels, Belgium
5 of 5 stars Reviewed 2 days ago NEW

Excellent Staff, great services - overall an excellent experience.. The staff at the hotel is the best I have ever seen in any hotel.. Definitely recommended to all types of travellers.... A++++ and highly recommended

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Vineet G
Baltimore, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Pretty standard Hilton Garden hotel experience. When I travel I will go out of my way for hhonors stays and this place fits that need. Easy access to/from I-75. I travel to this area frequently and though this is not my first Hilton choice, it gets the job done.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Collin K
Orrville, Ohio
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have not stayed here for several months, but on December 18th we once again spent the night. Much to our delight Dhaivat and Logan were the familiar faces that welcomed us in! They were both very courteous and kind, inquiring about our lives and giving us each a water. We like them very much and the respectful way they... More 

Helpful?
Thank First name L
Scott W, General Manager at Hilton Garden Inn Cincinnati/Sharonville, responded to this review

Thank you for your warm and encouraging comments. We will definitely share your experience with our associates. It is always nice to know our hard work and dedication has been appreciated in such a positive manner. We look forward to your next visit to Cincinnati. More 

Ellicott City, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I did not have good experience at this hotel There was a very strong damp smell as I entered the hotel. The room was fine. The same damp smell was present in the restaurant. I has runny nose, itchy eyes-signs of mold issue. My overall stay was depressing.As per my opinion, I would compare the site to a standard as... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Humayun K
Scott W, General Manager at Hilton Garden Inn Cincinnati/Sharonville, responded to this review

Dear Humayun K, Thank you for taking the time to share your feedback about our hotel. We apologize for the inconvenient smell during your stay and are taking steps to remedy the problem. Because travel is very important, we try hard to make sure all our guests have a rewarding experience at our hotel. We hope you will consider staying... More 

Rochester, New York
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed January 5, 2016 via mobile

Nice people...near places to eat and hang out on business travel. Not for the city type...but awesome for a night on the road needing food, drinks, and rest. If you are looking for nightlife you can find other places, but this is a great location to catch a break from travel on the road.

Helpful?
Thank harvkev
Scott W, General Manager at Hilton Garden Inn Cincinnati/Sharonville, responded to this review

We appreciate taking your time to review our hotel. Thank you for your kind comments. We look forward to your next visit to Cincinnati! More 

Marion, Indiana
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

My wife and I just stayed here as guests at a wedding. This hotel did a lot of things right. 1. Waiting for us with our room ready as we got to the front desk. 2. Friendly and helpful at the front desk. 3. Clean room, well maintained. Mini fridge, Neutrogena products in shower, sleep number beds. 4. Ate breakfast... More 

Helpful?
Thank Scott S
Scott W, General Manager at Hilton Garden Inn Cincinnati/Sharonville, responded to this review

Thank you for your review! Your comments will be passed onto our staff. We look forward to your next visit to Cincinnati! More 

Cincinnati, United States
1 review
5 of 5 stars Reviewed December 31, 2015

Ashfaq Ahmad, the Assistant Manager and the entire staff were nothing short of excellent. We have been staying at this property for over 10-years and have never had a bad experience. Keep doing a great job!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Matthew B
Burkburnett, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 27, 2015

Great Customer service and accommodations. Very clean rooms and hallways. Centrally located to the highway and eateries. Parking is great and internet service was good. Nice inside pool, exercise room and Jacuzzi Best cookies that you can find. Very pretty lobby and clean.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Deborah M
San Antonio, United States
1 review
5 of 5 stars Reviewed December 20, 2015

Stayed here for one night while on business. Staff was very friendly. The hotel was quiet, everything was clean. The staff at breakfast was there to offer me what I felt was needed. Upon check in there were cookies and other refreshments offered in a pleasant setting. I had selected my room with the Hilton App so there wasn't any... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Carol H
Oregon, United States
1 review
4 of 5 stars Reviewed December 7, 2015

I was traveling on business and arrived at 8 pm and had to leave by 7:30 am the next morning. So I didn't have the opportunity to utilize the dining facilities. The lobby is very attractive. My room was clean, comfortable and quiet. The staff were all very friendly. All in all it was a good experience.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Beverly Z
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