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Castaway Bay

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962 Reviews from our TripAdvisor Community

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Showing 959: English reviews
Grand Rapids, Michigan
Reviewed September 9, 2013

This was our first visit to Castaway Bay, but it won't be our last. The location was ideal and the extra hour in the park was great! We enjoyed the waterpark and game room. Only stayed one night, but next time will stay longer. Breakfast buffet included in the cost of the package was ok, but had to wait a...

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1Thank Shannon M
TyleratCP, Manager at Castaway Bay, responded to this review

Thank you for the five star review!

Detroit, Michigan
Reviewed September 7, 2013

A trip to Cedar Point and an overnight stay at Castaway Bay was great fun. the beds were a little noisy as but the linens (including the comforters) were all very clean and smelled pleasant and the beds were comfortable. The water park was clean and the lifeguards were both professional and funny. The hour early entry was well worth...

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Thank Fab50E
TyleratCP, Manager at Castaway Bay, responded to this review

Thank you for your recommendation.

Reviewed September 7, 2013

This was a nice weekend getaway. Very close to lake and port Clinton. It was nice you got to get into park the day u arrive and the day you leave. Its like getting a day for free. Rooms were average because the beds were a little hard but other than that no issues at all

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Thank bobbytiffany
TyleratCP, Manager at Castaway Bay, responded to this review

Thank you for your business. We appreciate you choosing Castaway Bay.

Glen Burnie, Maryland
Reviewed September 6, 2013

I was a little scared because of the reviews on here but they were totally wrong. We arrived super early the ladies working the desk gave us our wristbands, so we could go to the water park, they sent us a text when our was ready. My sister and her family of four was in the rooms close to TGI...

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Thank xrygrl0500
TyleratCP, Manager at Castaway Bay, responded to this review

We appreciate all of your helpful feedback about your visit. Thank you for staying with us.

Pittsburgh, Pennsylvania
Reviewed September 4, 2013

After reading the reviews, I was wary about staying here. I booked a combination suite at the last minute for a total of eight guests between the ages of 18 and 21. I figured we would probably spend most of our time at the parks and outside of the hotel and warned my fellow travelers that they would likely be...

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Thank smailliwnyltiak
TyleratCP, Manager at Castaway Bay, responded to this review

We are so glad to hear you enjoyed your stay with us. Thank you for your review.

Reviewed September 3, 2013

The only issue we has was the lack of pork free products with the breakfast buffet package. You had a choice of fruit, yogurt, baked goods, eggs or cereal but everything else was pork. So I think for a pork free family the breakfast buffet is alittle pricey for so few options.

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Thank Chicagogammie
TyleratCP, Manager at Castaway Bay, responded to this review

Thank you for your comment. We will certainly take this opportunity to review our menu and offerings.

Parma, OH
Reviewed September 3, 2013

We spent the night at Castaway Bay and had a fun time! The water park was so much fun and the family really enjoyed themselves! The room was just OK..we had a large room with a king bed and a separate bunk room..that room was hot and there was no air vents in the bunk room. We had to pull...

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Thank Marilyn820
TyleratCP, Manager at Castaway Bay, responded to this review

We are always looking for ways to improve the guest experience. Thank you for your helpful feedback.

Austin, Texas, United States
Reviewed September 3, 2013

I had a great time there, the amenities were better than advertised and the room itself was clean and comfortable. I recommend the Bay View* I can not wait to go back and would also recommend the Thirsty Pony across the street for some drinks. Big ones. As for TGIF I would not recommend them the staff is uninterested in...

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Thank Andrew O
TyleratCP, Manager at Castaway Bay, responded to this review

We can't wait to see you back soon!

Reviewed September 3, 2013

We had a Great time here! My husband, myself, our 11 year old son & his friend stayed here the day before we went to Cedar Point. Waterpark was fun, outdoor pool was nice, (lifeguard on duty) room was clean. Staff was very Friendly! We ordered pizza from the room service & it was good...not to pricey. TGI fridays is...

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Thank egbodean
TyleratCP, Manager at Castaway Bay, responded to this review

We appreciate all of your helpful feedback. Thank you!

Chatham, Canada
Reviewed September 3, 2013

We recenty returned from a family trip to Cedar Point. I went with my two daughters 24 and 18, and my 12 year old son. The hotel choice was supposed to be just a surprise bonus but turned out to be my favorite part of the trip. The staff we encountered throughout were very friendly and helpful. We enjoyed the...

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Thank Mom011
TyleratCP, Manager at Castaway Bay, responded to this review

Thank you for staying with us. We're glad you had fun!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
Official Description (provided by the hotel)
The Caribbean meets Sandusky at this ideal destination for vacationers. With its tropical theme, guests at Cedar Point's Castaway Bay feel like they have just landed on an island paradise upon entering this lush indoor waterpark resort. Castaway Bay features 237 hotel rooms and suites including family-oriented units, a 38,000-square-foot indoor waterpark loaded with water activities for all ages, fitness center, 6,000-square-foot state-of-the-art arcade, a craft and child activity center, three restaurants, retail shops, adjacent marina and space for meetings, group events and birthday parties. ... more   less 

Additional Information about Castaway Bay

Address: 2001 Cleveland Rd., Sandusky, OH 44870
Location: United States > Ohio > Sandusky
Price Range: $161 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castaway Bay 3*
Number of rooms: 237
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Also Known As:
Castaway Bay Hotel Sandusky
Castaway Bay Sandusky, Ohio
Sandusky Castaway Bay
Bay Castaway Ohio
Hotel Style:
#3 Top resorts Hotel in Sandusky
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Questions & Answers

Here's what travelers have asked, with answers from Castaway Bay staff and other travelers.
15 questions
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Questions? Get answers from Castaway Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“do not stay here bed bugs”
  • BED BUG BITES
  • BED BUG BITES
  • BED BUG BITES
654alexandriah, 1 week ago | Read review
“request for a room on the same side of the indoor pool if that's what you're there for.”
DakotasMom, 2 weeks ago | Read review
“Kids ran up and down the hall the entire time and this is kids resort, so absolutely no pointers. Good luck!”
carrissab2017, 4 weeks ago | Read review
“We were on the second floor and did not have the funky smells that others referenced.”
Hez007, Mar 22, 2017 | Read review
“Floor 4 and 3 were peaceful.”
1014Caden, Mar 5, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question