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Cedar Point's Castaway Bay

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Guests1 room, 2 adults, 0 children
Traveler (327)
Room & Suite (91)
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About

#13 of 34 hotels in Sandusky
Location
Cleanliness
Service
Value
Located just a short drive from Cedar Point and Cedar Point Shores Castaway Bay is an indoor waterpark oasis that features a 38,000 sq. ft. tropically themed water paradise along with a variety of rooms and suite combinations that each feature a mini-fridge and microwave. Children’s activity programming that features daily visits from Snoopy plus an outdoor pool and a fitness room are just some of the additional amenities of this waterfront property. The hotel features a Quaker Steak & Lube restaurant along with a deli serving Starbucks coffee, breakfast buffet and snack shack.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Water park
Children Activities (Kid / Family Friendly)
Free internet
Wifi
Public wifi
Internet
Hot tub
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Non-smoking hotel
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Private balcony
Room service
Microwave
Flatscreen TV
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Family Resort
Languages Spoken
English
Hotel links
Visit hotel website
Offers & Announcements:Splash2O Package
Hotel deals
1,113Reviews
20Q+A
100Room tips
Traveler rating
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Popular mentions
Older teens were bored by water park, need a lazy river! Snack shop was great! Breakfast pick up item shop was great! Outdoor pool needs to have towels supplied as never any there the two times we were there on separate days.
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Review collected in partnership with this hotel
Hotel's Favorite
Our room was clean, and quiet. Nice screened-in balcony. Waterpark was fun, but not as big as others we've been to. 3 year old loved the characters, she saw Snoopy at breakfast, and Linus in the lobby. Two well supplied gift shops. Early entrance to Cedar point, and reduced price tickets at the front desk. Large game room. Lots of extra activities. I'd stay here again. Quaker Steak and Lube restaurant is on the premises, and is excellent.
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Response from TylerK1084, Manager at Cedar Point's Castaway Bay
Responded 3 weeks ago
buckeyetraveler75, Thank you for taking the time to tell everyone about all that we have to offer and leaving this great feedback. Future guests will find your review very helpful. It’s for people like you that we do what we do here at Castaway Bay! We look forward to your next visit. Cheers, Tyler
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+1
Our long awaited family of 8 vacation stay at Castaway Bay was extremely disappointing to say the least! The entire place needs serious maintenance and repairs here before investing in Sawmill Creek Golf Course. Here’s the rundown: Rooms were dirty AC filters filthy, we cleaned ourselves Balcony door completely broken, couldn’t open in one room Bathtub scum and filthy (housekeeping did come in to clean it upon arrival but still wanted to wear shower shoes) Bathtub not draining Neither room had clean carpets; Sticky gum stuck in carpet Balconies extremely rusted, paint peeling and scary looking Outdoor walk to pool covered in goose droppings Outdoor pool and hot tub too dirty to get in No restroom in outdoor pool area! Had to go all the way back to room or front lobby. Indoor water park was humid, loud and so dirty; 3 main attractions were shut down; slides and steps were slimy; raft ride was fun when it was open; spa grotto area was gross; Smoker section was outside spa area and had nasty ashtrays at entrance/exit; there were plenty of lifeguards on duty though Outside of entire hotel needs a power wash Walkway to Quaker restaurant looks very trashy and disgusting Outside lake reeked of dead fish (they were floating) Look at the photos... On a positive note, the young staff was friendly and the managers did listen to everyone’s complaints (there were others at the front desk with similar problems) and were empathetic. They did refund a small percent of a very costly vacation. We purchased two adjoining rooms for 8 people for 3 nights with Cedar Point fast-pass plus meal tickets for the July 4th holiday weekend. On Saturday night, we went to Quaker Steak restaurant which was busy and loud but the food and service were good. Then we drove over to Cedar Point Beach at Breaker’s Hotel which was a 180 from Castaway Bay. The hotel seemed very nice and their beach and restrooms were clean. We had a lot of fun at the amusement park and enjoyed our vacation despite the overall accommodations. We all agreed we would like to return at some point but not to Castaway Bay.
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Response from TylerK1084, Manager at Cedar Point's Castaway Bay
Responded 3 days ago
Hello MistyIndiana, Thank you for bringing these issues to our attention. I truly understand your frustration and I apologize sincerely for the inconveniences that you experienced. We aim to maintain the highest standards of service, however, it is clear that we fell short in your case. Regards, Tyler
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Waterpark is ok but the rooms are so dirty...If you need to go to cedarpoint avoid this property..House cleaning is terrible, be wise.There are cobwebs hanging everywhere, bugs in the room, Carpet rarely cleaned..This place needs a refresh
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Response from TylerK1084, Manager at Cedar Point's Castaway Bay
Responded 1 week ago
papileks, Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence at our hotel and I apologize for our lapse in service. I appreciate your feedback as we are always looking to improve. Thank you, Tyler
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Stayed here in conjunction with a trip to cedar point. If you don't have kids 12 or younger I would not recommend staying here. The rooms are nothing special- they have not been updated in a while- and it is not cheap. The water park has not changed in over a decade and does not offer much for older kids. You can stay at other hotels that are nicer and still get a great deal on Cedar Point. One last unpleasant surprise were the vending machines charging $4.50 for a coke.
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Response from TylerK1084, Manager at Cedar Point's Castaway Bay
Responded 1 week ago
Hello danirose2, I'm sorry to hear that your experience was below expectations. I appreciate your feedback and will strive to ensure that this is improved for future guests. Regards, Tyler
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PRICE RANGE
$218 - $322 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castaway bay hotel sandusky, castaway bay sandusky, sandusky castaway bay, bay castaway ohio
LOCATION
United StatesOhioSandusky
NUMBER OF ROOMS
237
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