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Kalahari Resorts & Conventions

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Guests1 room, 2 adults, 0 children
Traveler (1104)
Pool & Beach (186)
Videos (2)

About

#11 of 34 hotels in Sandusky
Location
Cleanliness
Service
Value
Kalahari Resorts & Conventions-Sandusky provides water parks, Safari Outdoor Adventure Park, indoor/outdoor water park, catering/wedding facilities, spa, salon, fitness training in fitness center, dining options, and more.Over 850 beautifully appointed authentic African-themed guest rooms and suites offer coffeemaker, vacation sized refrigerator, microwave, free high speed Internet access, voice mail, TV, iron/ironing board, in-room safe, pay per view movies, and much more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Water park
Children Activities (Kid / Family Friendly)
Kids club
Parking
Free internet
Wifi
Public wifi
Internet
Hot tub
Lazy river
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Private balcony
Kitchenette
Flatscreen TV
Room service
Safe
Microwave
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Family
Hotel links
Visit hotel website
4,212Reviews
97Q+A
100Room tips
Traveler rating
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Popular mentions
Our 5th visit for 2 adults, 1 child, age 13. We have been before and last year the visit left a bit to be desired with some room issues and how they were handled. Our friends have started a yearly tradition so we came back this year. We only booked 1 night/2 days. This was fine timeframe if you have been there before. We had already done the outside activities (zip lining, zoo) so knew we didnt need time to do them again. (extra cost). Here are the positives/Negatives of Kalahari.. POSITIVES * Great African theming throughout the whole resort * I thought in general it was pretty clean considering the amount of people that come in day after day. * Lots of food options...pricey, but its a resort so that to be expected. We didn't eat at any sit-down places as we were only there 1 night. * Sign-up for their e-mail specials and check web-site, they always have specials & packages. * Most staff friendly & helpful (except for rude girl in bakery) * Lots of fun slides and water activities for all ages. * Many dry activities but beware all are extra fees. * Many different room layouts to suit your needs. (we just booked cheapest room and it was fine for a night) * Room was clean and mattress good but request SANDS section. It further away from things but worth the walk. Last year we were in older section with HORRIBLE mattresses, leaky AC unit and hallways that smelled like sewage. * Lifeguards were good, on their game. NEGATIVES * I have been saying this for years..REWARD PAST GUESTS! Just something small like Great Wold puts a card and fudge in your room. Kalahari does NOTHING for repeat customers and I think this is poor. * The place is Huge, if you have small children.you will be overwhelmed here. * They upsell like crazy. I get that its a resort but its over-the-top in your face here. From having your enter the waterpark through a massive arcade to mermaid swim lessons its nuts ( and thats just the waterpark portion) There is now a magic show for $25 a person, a zoo where nothing is free ($15 for a bottle to feed) a massive candy shop, escape rooms, bowling...you get the idea. Either bring a wad of cash or be prepared to fight with the kids a lot. * Crazy weather closures. It was lightly sprinkling to not at all and they closed ALL outside slides and pool for hours even after sun came out. This caused the inside to be very crowded. It was unnecessary, everyone was ticked. * This is not the fault of Kalahari but in General their are nice families. It also seems to draw a rough crowd of sorts..People who dont watch kids and just see it as a party..Witnessed a few drunk people. They seemed out of place in this family atmosphere. You will always have the rude parents that park themselves and dont watch their kids that run wild, push and shove others. Just know it going in..but for the most part people were on good behavior. * Time to refresh and refurbish those rooms, in older section, Kalahari. Dont go by the way of Great Wolf and just live on the waterpark letting the rooms go to you know where. In all, this year was better but having a good room made the difference.
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+1
Hotel's Favorite
I was a little hesitant about an indoor water park. However this place is fascinating. A ton of fun things to do for all ages. Lots of room and the place was clean and comforting. The rooms on ground level are perfect. I couldn’t explain how relaxing but fun this place was for us. Five children and three adults
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Response from Kassie R, Social Media Coordinator at Kalahari Resorts & Conventions
Responded 5 weeks ago
Thank you so much for your review! We're very glad to hear that you and your family enjoyed your time with us. It is important to us that our guests find their rooms to be clean and comfortable, and that we are able to provide entertainment for all ages. We hope to see you again soon!
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I don’t like to nitpick. I love to tell everyone how great things are with my reviews. Everything was really good at the Kalahari. The only complaint I had was we had some bad food experiences. The ivory coast restaurants food and service was terrible and the b lux restaurant was even worse, in fact we didn’t even stick around after we were seated. We were really treated poorly there. The main dining room was excellent for a breakfast buffet but the dinner buffet on Saturday night was extremely lacking. They had a pasta bar with no pasta? Just some really puzzling food experiences at the resort. The room was great, the water parks were great, the resort is very large and very clean. I would still recommend going but just beware of the restaurants.
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There is nothing good about this hotel. It is old and run through. The carpet is smelly throughout the entire property, the rooms have dated furniture, the vents are covered in dust, and the bathrooms are full of mildew and mold. Since this is the condition of the rooms imagine how the water park facilities are maintained. There are several reports of safety concerns regarding the amenities. I would not stay at this resort although the options in the area are limited. Choose somewhere else!
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I came here as part of a yearly convention called Colossalcon. I traveled 6 hours from Maryland to enjoy the waterpark and monster drinks the Kalahari offers. On the very first ride I went on for the day, some unexpected roughness on the Swahili Swirl caused me to be ejected from the raft. I fell hard on my right side and broke my collarbone. While I was being examined by the Kalahari’s medical employee I got asked if I wanted an ambulance but I was unsure due to the fact I was out of state and not sure how my insurance would work. I was assured by this employee, whose name I regretfully did not get due to focusing on my broken bulging collarbone, that the Kalahari would cover the ambulance ride and so I accepted. When I was examined at the hospital I was cut out of my swimsuit, put in a sling, given medication, and told “No swimming or drinking.” Great start to my 5 night stay. Due to being the room owner of my African Queen Suite with my other 5 roommates, I did not feel comfortable leaving the Kalahari because my other Maryland roommates would be stuck in Ohio until further notice or they’d be required to leave immediately with me. I decided to talk to the front desk to see if there was anything I could do seeing as I was now out over $2,000 for a vacation I couldn’t even enjoy anymore. I was told to expect a call from the insurance company for the Kalahari and that no assistance, beyond a wheelchair to help avoid the crowds, could be provided at this time. I came back the next day to ask about the call again, I was told it may take a while to receive a call, maybe a week or so. And on the last day, I asked again if there was anything I needed such as the documents of my injury from the medical employee, I was told no and that I should get a call soon. It’s now over a month later. I’ve gotten surgery. I now have a plate inside me on my collarbone to heal my injury. I am out of work for two months with no paid leave. The only thing I received relating from my injury is a request for my insurance information from the hospital regarding a claim for the ambulance. Thanks. If I could put negative stars, I would. Seeing as I began to assume Kalahari was giving me no response, only to turn out they’ll reach a new low beyond that, I think they’d be more deserving of it.
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Response from Carol_N1, Corporate Guest Services Manager at Kalahari Resorts & Conventions
Responded 6 days ago
Hello Katie - I'm so sorry to hear about this! I hope you're recovering quickly. I'd like to put you in touch with our corporate office who can assist with filing your insurance claim. Could you please send me an e-mail at OHConnect@KalahariResorts.com with your full name and contact information? Thank you!
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ALSO KNOWN AS
kalahari waterpark resort, kalahari hotel ohio, kalahari waterpark sandusky, kalahari resort sandusky oh, kalahari waterpark hotel sandusky, kalahari water park
LOCATION
United StatesOhioSandusky
NUMBER OF ROOMS
884
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