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BEST WESTERN PLUS Sandusky Hotel & Suites

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6011 Milan Rd., Sandusky, OH 44870
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728 Reviews from our TripAdvisor Community

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Showing 721: English reviews
Brattleboro, United States
4 of 5 stars Reviewed yesterday NEW

The doors slammed all night and I couldn't sleep. There was an elephant above me all night. The only good part was the fellow who checked us in Skylar! He was totally awesome. Although the Italian restaurant next door was fantastic but expensive.

Review collected in partnership with Best Western

Helpful?
Thank Brian Q
Mesa, AZ
Level Contributor
142 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spent 3 nights here while visiting Cedar Point with hubby and daughter. Were totally shocked when we walked into our room in the corner on the top floor, it was huge!! Two queen beds, with a large sitting area with sofa, coffee table, desk, microwave and refrigerator. Bathroom was spacious also. Plenty of room for the 3 of us to... More 

Helpful?
Thank dme3
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

The staff was very accommodating to our needs when we were in town for a dance competition earlier this month. We were able to upgrade to a larger, more spacious room for our stay. Carly and the staff were great...breakfast was good...

Helpful?
Thank Steve Z
Trenton, New Jersey
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This Place was Beyond Amazing!! Staff were Friendly & The property was really clean! Nice Full Breakfast & Hotub in the Basement!! And they share an outdoor pool with the comfort suites nextdoor! We got the King Suite! The room was very clean and the Bed was comfortable!! Close to Everything!!! Great Location! This place gets 10 Stars!!

Helpful?
Thank Benjamin P
Orillia, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

very good clean rooms lobby, good food for break fast , front desk very helpful, manager was very very humble nature all the time listen very good and follow request water park was very very good, we are very happy all time over there.

Helpful?
Thank arvindlal55
pickerington, ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Room not ready at 4:15 PM and toilet was clogged when we did get in. Called front desk at 4:30 to tell them and they sent a plunger for us to do the work. We come home around 9:30 PM and the toilet is still clogged but we did now have a plunger.

Review collected in partnership with Best Western

Helpful?
2 Thank maggiemoos1
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review

We're very sorry that you experienced this problem during your stay with us. We hope that you were able to talk with one of our managers at check-out so that this problem could not only be addressed for you but for future guests as well. We hope you'll treat this as an isolated incident and give us the opportunity to... More 

Wilmington, De
Level Contributor
110 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 1 week ago

They put us in a jacuzzi suite on the 3rd floor. Very large room with the jacuzzi near the door. Unfortunately, the hot water was broken on the tub and we couldn't use it. As we were there one night...no big deal. Lots of high school/college guys staying there, but no problems, noise or otherwise. Good location, and could use... More 

Helpful?
Thank festermatt
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review

It's great to hear that you enjoyed your stay with us. While you were given an upgraded room, we were aware of the problem with the jacuzzi and you were not charged additionally for the larger room. We hope you'll be back again soon! More 

Chicago, IL
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice, clean and convenient for a trip to Cedar Point. We stayed two nights and and the hotel was clean and quiet, plus they have a nice free breakfast buffet, the lady who tends to the breakfast area in the morning is really great, keeps the place super clean and explains how the automatic pancake machine works, she was really... More 

Helpful?
Thank travellotsChicago
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review

Thank you for offering such a wonderful rating and review of your recent stay with us. It's nice to hear that you enjoyed your stay with us and, especially, were able to experience the wonderful service our staff regularly provides to our guests! More 

Chicago, Illinois
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Awesome location from Cedar Point. Stayed here with a group of 20 students. Skylar and Guy were well prepared for our group upon arrival. Accommodations were top notch for hotel category. Even had a sofa which gave additional levels of comfort. Free breakfast and accessible meeting room space for quick meetings with student groups. Highly recommended for family travel to... More 

Helpful?
Thank ChiTravelChic
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review

Thank you for letting us and other potential guests know of your enjoyable stay. We're glad you found value in our stay and that we were able to exceed your expectations. More 

Plano, Texas, Usa
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We chose this hotel as the most convenient of the suggested hotels. Our room was very nice, but we did have a problem with the toilet. The hotel tried 4 times to fix it, but we had to plunge the toilet ourselves most of the time. However, as we checked out we mentioned that the problem was not yet fixed... More 

Review collected in partnership with Best Western

Helpful?
Thank DHMPlano_Texas_Usa
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review

Thank you, so much, for allowing us the opportunity to attempt to resolve the issue you brought to our attention. We always appreciate when guests give us the opportunity to resolve issues DURING their stay and, if it's not possible, to at least offer a token of our apology. We hope you'll be back again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Golf course
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Just Keep Moving! Free Fitness Training at Hotel. Free Circuit Training Class by Certified Personal Trainer - Tim Dorsey. Available Daily Monday to Friday 2 to 4 classes daily. Moderate to High Intensity. Located in Hotel. It's Free! The BEST WESTERN PLUS Sandusky Hotel & Suites is one of the only all-suite hotels in Sandusky all our rooms are one-room suites. Featuring 89 spacious one-room suites and full-service amenities to make your next business trip or vacation in Sandusky as comfortable and efficient as possible.Services & AmenitiesBeds are triple-sheeted with duvet32-inch flat-panel televisionsHot breakfast with waffles served dailyFree high-speed Internet accessFitness Center and Soaking Hot TubMicrowaves and refrigerators in all roomsIn-room coffee maker, iron and ironing board, hair dryer, and safeDesks and sitting area in all one-room suitesPremium cable channels with Pay-Per-View ... more   less 

Additional Information about BEST WESTERN PLUS Sandusky Hotel & Suites

Address: 6011 Milan Rd., Sandusky, OH 44870
Location: United States > Ohio > Sandusky
Price Range: $119 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sandusky Hotel & Suites 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Best Western Sandusky Hotel And Suites
Best Western Sandusky Hotel Sandusky
Comfort Suites Sandusky
Sandusky Comfort Suites
BEST WESTERN PLUS Sandusky Hotel & Suites Ohio
Hotel Style:
#2 Business Hotel in Sandusky
#4 Family Hotel in Sandusky
#6 Romantic Hotel in Sandusky
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