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I am giving this hotel 3 stars because the staff and manager did work to make things right (including giving us a significant discount for our troubles), but we definitely had issues here.
We reserved a suite for 2 adults and 3 kids, which was...More
Thank Kristie P
Response from connie c, General Manager at Fairfield Inn & Suites SanduskyResponded July 14, 2016
Thank you for your feed back about your stay with us. Thank you for your understanding with the issued during your stay with us. I have addressed these issues with my maintenance, housekeeping, and front desk team. Please accept my apologies again for the issues....More
My wife and I usually stay in regulr Marriott's and have very little experience in 2nd tier hotels like this, so our frame of reference is limited, but this was just so-so. The service was ok, but they put us in the wrong room (2...More
Response from connie c, General Manager at Fairfield Inn & Suites SanduskyResponded July 5, 2016
Thank you for your valuable feedback about your stay with us. I will discuss this feedback with my entire front desk staff to help improve our guest service. Thank you for being our guest and I hope to see you again the next...More
Easy access to all of the waterparks and Cedar Point. Breakfast was great each morning and the staff was very freindly. For the price of the room, the amenities are not spectacular and the room is nothing special. Not sure if we just hit a...More
Thank Doug M
Response from connie c, General Manager at Fairfield Inn & Suites SanduskyResponded June 27, 2016
Dear Doug M.
Thank you for being our guest! Thank you as well for your feed back about your stay with us. We strive to give each and every guest an exceptional stay. We have a renovation planned for November of this year. We hope...More
Front desk manager has poor customer service skills. Trying to check in 20 minutes early and he refuses to allow anyone in. Even though the housekeeping is done and our room was ready, since check in technically isn't until 3pm he will not check anyone...More
Response from connie c, General Manager at Fairfield Inn & Suites SanduskyResponded June 25, 2016
Please accept our apologies for your issues with check in. During this time of year it is difficult for early check in due to availability. With our check out policy being noon it is difficult to have rooms ready for check in before...More
Good 3 star hotel. Friendly staff. Clean room and decent bathroom. A/C works well – little noisy. Little worn in some spots and due for refresh renovations plus more electrical outlets in room. Wi-Fi has excellent speed. Plenty of parking space close to doors. Decent...More
Thank John S
Response from connie c, General Manager at Fairfield Inn & Suites SanduskyResponded June 23, 2016
Thank You for your feedback. We are pleased to hear that you were happy with your stay. We are looking forward to our renovation in November. I hope that we will see you again the next time you are in the Sandusky area....More
$100 - $236 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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