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This is a difficult review to write. Normally I seek out Marriott hotels because they are generally of high quality. I am a Marriott Rewards member. We booked our stay at this hotel based on the Marriott reputation and expected it to be a non-smoking...More
Response from Raymond E H, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OHResponded 3 weeks ago
I'm concerned about the challenges you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention.
We accommodate many guests each evening, and we strive to make their stay...More
Front desk clerk was very nice and check in was fast and went very smooth. Room was very clean and very quiet. The beds we very comfortable. Pool was great. Breakfast was very good. The deck is very relaxing as well as the gazebo. Excellent...More
Arrived tired at 11.15 pm ready to fall into bed but unfortunately the computer was down and the previous shift had not left information about arriving guests. It took over 20 minutes to get checked in. The place is in desperate need of renovations and...More
Thank Michaek B
Response from Raymond E H, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OHResponded August 25, 2017
Dear Michaek B,
I am writing to say thank you for the comments that you posted online about us. We appreciate it when a guest takes a few minutes to let us know how we are doing. It is because of the comments and suggestions...More
My spouse has been staying here 2 wks at a time & as I visit I see how unpleasant or helpful the staff are. No interest in doing their jobs correctly especially when it comes to cleaning the rooms as shift changes or rotation. The...More
Thank amber l
Response from Raymond E H, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OHResponded June 11, 2017
I'm concerned about the challenges you expressed with your hotel. I know how frustrating it must be for you when you visit!
We accommodate many guests each evening, and we strive to make their stay
An amazing one! The principal goal of our hotel is...More
Not up to Marriott standards. The entire place looks like it needs cleaned , painted and updated. There was dirt all over the entryway. I will not stay here again. Staff was friendly but not professional.More
Response from 00gc, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OHResponded April 1, 2017
Dear koolady, thank you for taking the time to leave a review. We appreciate it. Please accept our apologies for the less than satisfactory stay. Your comments are appreciated and helps us focus on the areas that need our attention. Cleanliness and Comfort are standards...More
$100 - $129 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Family Rooms ,
Number of rooms
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Also Known As
Fairfield Inn And Suites By Marriott Wheeling St Clairsville Hotel ,