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Days Inn & Suites Richfield

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Days Inn & Suites Richfield
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749 Reviews from our TripAdvisor Community

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There are newer reviews for Days Inn & Suites Richfield
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Showing 748: English reviews
Wadsworth, Ohio
Reviewed June 13, 2015

Shannon was so wonderful and helpful and making feel like I am in a home away from home......I will let everyone that comes in to my work and travels here to stay there. Great beds I am very glad I stayed there and will be back for future stays. I will also bring my family next time it has a...

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Helpful?
Thank Danielle B
GM_CustomerService, Guest Relations Manager at Days Inn & Suites Richfield, responded to this review

Dear Danielle B, Shannon and the team looks forward to your next visit with your family. We are sure you will al enjoy our pool and indoor atrium with the games and other kid friendly activities. We appreciate your referring other guests to our hotel. That means a lot to us. GM

Wooster
Reviewed June 13, 2015

The hotel itself is an average hotel. It is clean and well kept. We have stayed there twice now. We asked for advice for local eateries and directions how to get places. The front desk person this last time, Shannon, was really helpful and friendly.

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Helpful?
Thank Janice Y
GM_CustomerService, Guest Relations Manager at Days Inn & Suites Richfield, responded to this review

Dear Janice Y, Thank you for being a repeat customer. We appreciate your feedback and your business. Regards GM

Harrisburg, Pennsylvania
Reviewed June 12, 2015

Review collected in partnership with Days Inn
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1Thank Heazzer012
GM_CustomerService, Guest Relations Manager at Days Inn & Suites Richfield, responded to this review

Ohio
Reviewed June 11, 2015

After a long shift of work and a drive across the state, I arrived at the hotel. Right upon my entrance I am introduced to Adam, a calm and efficient guy who helped me navigate my way around the town and the premises, even though it was a late in the night. Thanks again!

Review collected in partnership with Days Inn
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Helpful?
Thank jasonmS9713LL
GM_CustomerService, Guest Relations Manager at Days Inn & Suites Richfield, responded to this review

Dear jasonm, We do get great reviews from guests, but for a guest to start a review with the word "thanks" means a lot to us. Adam and the rest of our team are always there to assist and help our guests. Thanks GM

Reviewed June 11, 2015 via mobile

Our visit was great. Both Eddy and Anthony were so good to us. We are from Tennessee and we're up here for hospital reasons. They both made us feel so much better, while we were here for medical reasons, not vacation fun. I for sure will stay here again when I travel back for my Cleveland Clinic visits. Thanks Eddy...

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Helpful?
Thank CorrieAnneHertzog
GM_CustomerService, Guest Relations Manager at Days Inn & Suites Richfield, responded to this review

Dear CorrieAnnhertzog, Our whole team including Eddy and Anthony appreciate your 5 star comments about the hotel as well as the staff. We look forward to your next stay with us. Regards The Team of The Days Inn and Suites Richfield, OH

Indianapolis, Indiana
Reviewed June 5, 2015

I've stayed here twice and am about to stay a third time. The beds are really comfortable. It's a fun hotel with excellent family oriented amenities, and a great hot breakfast with excellent service. Eddy is the manager and he does a really great job at making sure his guests are comfortable and accommodated. On top of all that, the...

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Helpful?
Thank Bonnie H
GM_CustomerService, Guest Relations Manager at Days Inn & Suites Richfield, responded to this review

Dear Bonnie H, There are quite a few things we appreciate in your review. First of all you have stayed here before and choose to stay with us again. That in itself says a lot. Then you have graciously give us a 5 star review. We also feel pride when a guest mentions one of our team members by name,...

illinois
Reviewed May 30, 2015

Customer service was poor at best,mistakes were made checking in and out,still not resolved a week later,the night guy(Moe) had a very poor attitude and the morning guy wasn't much better.breakfast was well laid out,started at 6 and at 6:30 still no meat or milk,all of this for a premium price.

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Helpful?
Thank idapaul
GM_CustomerService, Guest Relations Manager at Days Inn & Suites Richfield, responded to this review

Dear idapaul, We are looking into the misunderstanding that took place, and taking steps to fix it. We appreciate your feedback. Regards GM

Germantown, Maryland
Reviewed May 28, 2015

Pros: wonderful play area for my 4 year old. Pool and hot tub were great. Breakfast is good, for what it is. Breakfast hours would be nice a little later too. Maybe 9:30 or 10? Cons: tons of food wasted after breakfast. Maybe look into an order system and only make what is ordered? I was told that amount of...

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Helpful?
Thank Jennifer C
GM_CustomerService, Guest Relations Manager at Days Inn & Suites Richfield, responded to this review

Dear Jennifer C, Thank you for you 4 star review. We are glad your family enjoyed our kids play area and atrium. We have noted the points you mention in your review. Regards GM

West Seneca, New York
Reviewed May 27, 2015

No issues to report in spite of some previous sub-optimal reviews and this was during a holiday weekend wedding. Everything met expectations. Breakfast in morning was free and more than continental. Only negative was bar was closed for upgrades.

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Helpful?
Thank Tim G
GM_CustomerService, Guest Relations Manager at Days Inn & Suites Richfield, responded to this review

Tim G, Thank you for your feedback, and we appreciate your mentioning that we met your expectations. We do try to please all our guests and get great reviews from all of you. We look forward to seeing you again in the near future. Regards GM

Temperance, Michigan
Reviewed May 26, 2015

The hotel was packed with a rowdy family reunion very disappointed that staff was not around the pool area to keep everyone in line because the parents were not around. Our bathroom was gross and there was a huge crack across the entire celiling in our room. The continental breakfast was from 6-9 we went down at 8 and there...

Review collected in partnership with Days Inn
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Helpful?
Thank 530danav
GM_CustomerService, Guest Relations Manager at Days Inn & Suites Richfield, responded to this review

Dear 530danav, We sincerely apologize for the inconvenience you had to face during your stay at our hotel. We take all feedback seriously, and based on your review, are taking immediate steps to make sure all issues are addressed and fixed. Regards GM

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service

Additional Information about Days Inn & Suites Richfield

Address: 4742 Brecksville Road, Richfield, OH 44286 (Formerly Quality Inn & Suites Richfield)
Location: United States > Ohio > Richfield
Price Range: $69 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Days Inn & Suites Richfield 2.5*
Number of rooms: 216
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Also Known As:
Days Inn Richfield Hotel Richfield
Quality Inn Richfield
Richfield Quality Inn
Days Inn & Suites Richfield Ohio
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Questions & Answers

Here's what travelers have asked, with answers from Days Inn & Suites Richfield staff and other travelers.
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Questions? Get answers from Days Inn & Suites Richfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Right off RT 77”
 of 5 bubbles CarrieB464, 4 weeks ago | Read review
“take a balcony if possible”
 of 5 bubbles biersackt2016, Sep 28, 2016 | Read review
“Most rooms are at ground level with inside access. West side is away from the street.”
 of 5 bubbles J6814VOjackm, Sep 28, 2016 | Read review
“rooms around the atrium indoor pool and Jacuzzi are possible.”
 of 5 bubbles wchoops44, Sep 6, 2016 | Read review
“If you're a day sleeper, ask for exterior facing rooms, away from atrium.”
 of 5 bubbles chriswS2581KF, Aug 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question