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Holiday Inn Express Cleveland-Richfield

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Holiday Inn Express Cleveland-Richfield
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160 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Philadelphia, Pennsylvania
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This was an older hotel and didn't seem super clean. The walls are paper thin and our neighbors made a lot of noise (it sounded like body slamming against the walls and slammed the door quite a bit.) They also were up at 3 am and played the tv very low but it was enough to wake me and prevent... More 

Helpful?
Thank Karen939
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the review. I'm glad that you liked our staff. We were built in 2007 and will be renovating soon. The area is a safe, suburban area. Thank you, Janet Wise More 

Illinois
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Only stayed here for one night, but the staff was very friendly. They had made some new renovations to our room, as there were holes from older mirrors still visible. The lights weren't that bright and the room always had this 'dim' feel. Breakfast was well stocked, but a simple selection that is common among HIExpress hotels.

Helpful?
Thank kckaye
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the four star review. I'm glad that you found our staff friendly. Janet Wise More 

Gaylord, Michigan
Level Contributor
87 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Holiday Inn Express in Streetsboro OH is a nice clean place to stay, but if you need directions, use your GPS as the front desk staff are not good at directions. I know, I know; they (she) was not hired for that, but they need paper maps. The room was clean and comfortable even if my lovely wife was sick... More 

Helpful?
Thank Razorback-n-Michigan
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

This may be a review for a different hotel as we are in Richfield, OH not Streetsboro, OH. Thank you, Janet Wise More 

Chicago
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for a single night as a pit stop between our home and our final destination. We stayed in a regular 2 queen room with a pull out couch. The room as usual, was comfortable and actually fairly spacious as far as standard hotel rooms go. The beds were cozy, there was ample desk space, and... More 

Helpful?
Thank Butchboy
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the five stars. I'm so glad that your wife is okay and that you found our staff helpful! Thank you for your kind words. Janet Wise More 

Grand Rapids, Michigan
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 23, 2016

Stayed here on our way out East. Comfortable room and the breakfast was good. Easy on, easy off the turnpike. My only complaint was that guests were outside the front door at 1a.m. chatting loudly. The noise floated up to our window and kept me awake. Was hoping someone at the front desk would ask them to quiet down. I... More 

Helpful?
Thank pwrwmn
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the four stars and compliments. I apologize that you heard some noise from other guests, but glad that you would stay with us again. Janet Wise More 

Watertown, New York
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2016

got to Cleveland and their were 4 conventions and the cavs were home for a play off game,so no hotel rooms in the city ,the air port area or in independence. the hotels sent us about 8 miles to Richfield nd we found the holiday inn express, it was very clean and comfortable, the staff was very friendly and the... More 

Helpful?
Thank Chester M
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the positive review and I'm glad that you enjoyed your stay with us while visiting Cleveland. Janet Wise More 

Columbus, Ohio
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 4, 2016

My family and I stayed in this hotel for one night. We booked it only several hours ahead of time after finding a coupon from a rest area. The hotel looked very new. The reception staff was polite and friendly. We were assigned a handicapped room which is very specious and clean. The beds were comfortable. However, there is a... More 

Helpful?
Thank green-vase
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the four stars and compliments. I will mention the drains to maintenance. Thank you, Janet Wise More 

Lansing, Michigan
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 5, 2016

We stay at Holiday Inns multiple times a year in various countries. By far- RON at the front desk had the best welcome and supplied the most information without having being prompted. Every front desk person should be trained by Ron, I'm not even kidding you. He offered restaurant sheets, water, coffee and was speedy at his job. This may... More 

Helpful?
Thank Christina L
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the four stars and compliments! I'll be sure Ron sees this. Janet Wise More 

Lebanon, Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 22, 2016 via mobile

The staff was very friendly and professional, especially at the front desk and the breakfast hostess. The facility was clean and there was a very good selection of food for breakfast. The breakfast was well stocked. The room was clean and updated for the most. The bathroom shower walls were showing signs of wear but we would definitely stay there... More 

Helpful?
Thank MikeB0167
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the four star rating and kind words. I'm glad to hear that you would stay again! Janet Wise More 

Hartford, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 22, 2016

We stayed here twice, for one night each time. The first night we had a king room with the Jacuzzi. The person at the front desk was friendly and he gave us a list of local restaurants (which by the way, we selected one, Cazumel I think it was, and it was TERRIBLE). The bed was comfortable, the Jacuzzi only... More 

Helpful?
1 Thank Becky022889
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

I apologize for the difficulties that you had with your stay! I will try to find out what happened and talk to the staff. I'm glad that you liked our rooms and again apologize for the issues. Thank you, Janet Wise More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Cleveland-Richfield. Located near Interstates 80 & 77, between Cleveland and Akron, our Richfield hotel is an excellent destination for both business and leisure travelers. Our Richfield hotel is near several businesses such as Charles Schwaab, Aetna, Cisco Systems, BF Goodrich, AT&T, FedEx, Ford Training Center & FBI Training Center. Though our hotel is convenient for travelers attending area business meetings, it is also great for those hosting on-site meetings, as we have space for up to 50. Families will enjoy exploring the Cleveland and Akron areas. Attractions near our hotel in Richfield include Cuyahoga Valley National Park & Brandywine/Boston Mills Ski Resorts. The Cleveland Museum of Natural History, the Great Lakes Science Center, the Rock and Roll Hall of Fame, the Pro Football Hall of Fame, Blossom Music Center, Playhouse Square, Firestone Country Club, Cedar Point, Geauga Lake Wildwater Kingdom, Aurora Farms Outlets and Cleveland & Akron zoos are also nearby. Our Richfield accommodations are near world-famous hospitals like Cleveland Clinic and University Hospitals, as well as local universities such as Case Western, Cleveland State and Akron U. During your stay in Richfield, enjoy our indoor heated pool and whirlpool area, fitness center, free high-speed Internet access and free hot breakfast bar. Check out our great Richfield hotel deals and book your stay today. ... more   less 

Additional Information about Holiday Inn Express Cleveland-Richfield

Address: 5171 Brecksville Rd, Richfield, OH 44286-9461
Location: United States > Ohio > Richfield
Price Range: $115 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cleveland-Richfield 2.5*
Number of rooms: 67
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Also Known As:
Holiday Inn Express Cleveland-Richfield Hotel Richfield
Holiday Inn Richfield
Holiday Inn Express Richfield
Richfield Holiday Inn
Holiday Inn Express Cleveland-Richfield Ohio
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