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Best Western Port Clinton

Traveler (30)
Room & Suite (18)
Video (1)

About

#4 of 15 hotels in Port Clinton
Location
Cleanliness
Service
Value
Property amenities
Pool
Free parking
Breakfast included
Free High Speed Internet (WiFi)
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals

Location

Full view
44Car recommended
Grade: 44 out of 100
13Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
310Reviews
65Photos
7Q+A
43Room tips
Traveler rating
  • 73
  • 112
  • 68
  • 36
  • 21
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
Our room was amazing! Staff was extremely friendly! Breakfast was better then most restaurants! Art on the walls were real photos instead of cheesy hotel art! Room was super clean and fresh smelling! Staff always welcomed you when you walked in! Such a great experience!!!
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Response from BWPortClinton, General Manager at Best Western Port Clinton
Responded 1 week ago
Dana, Thank you for your review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. On behalf of myself and my staff we greatly appreciate the kind words. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me directly at the hotel. Thank you again for taking the time to review our property. We appreciate your loyalty to our brand. Cordially, Joey Allen General Manager Best Western Port Clinton
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Hotel's Favorite
Check in was great, room available. Asked for directions for dinner, prompt response. When we got back, we were greeted with a welcome back. The bed was made in such a way that we did not overheat. Only thing that could have been better was that housekeeping staff were at
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Review collected in partnership with Best Western
Response from Joey A, General Manager at Best Western Port Clinton
Responded Oct 19, 2018
Thank you very much for taking the time to review our property Your business is very important to us and we value your feedback. Thank you so much for the praise and kind words about our staff. I will pass this a long to my staff and let them know how pleased you were with their great customer service! We look forward to seeing you again. If I can be of assistance in the future, please don't hesitate to contact me directly at the hotel. Thank you again for taking the time to review our property. We appreciate your loyalty to our brand. Cordially, JoeyA General Manager
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This is the first hotel that I've found that has three double beds in one room. The room was clean, the beds were comfy, AC was cold, and the staff was very friendly, especially the woman who was restocking the food in the breakfast room. I would stay there again.
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Response from Joey A, General Manager at Best Western Port Clinton
Responded Oct 19, 2018
Thank you for your review regarding your recent stay at our property. We are very happy you enjoyed your stay, especially breakfast. We have made many changes and it’s great to know the changes we have made have a positive impact on the guests. I will pass a long your kind words and praise to my entire staff and breakfast attendants. If I can be of assistance in the future, please don't hesitate to contact me directly at the hotel. Thank you again for taking the time to review our property. We appreciate your loyalty to our brand. Cordially, JoeyA General Manager
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The hotel carpets, fixtures, and paint need updating. There was a bad smell in our room so we purchased fresheners. The baseboard fell from the wall outside our room as we opened the door and the bathroom and bedroom had spider webs and hair. The bathroom sink kept backing up
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Review collected in partnership with Best Western
Response from Joey A, General Manager at Best Western Port Clinton
Responded Sep 25, 2018
Dear Paradise608704, Thank you for reviewing our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.These issues are not typical of our property and they will be looked into and addressed. Had any of these issues been made aware to me at the time of check in or that day, I would of remedied these issues you experienced immediately. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Cordially, Joey Allen General Manager
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There a multitude of spiders in our room to the point we needed to exchange rooms. I get we are at the lake and there are spiders, but in a room we are paying for cleanliness. Then our last morning I grabbed a plastic wrapped muffin and it was all moldy! Do not stay here.
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Review collected in partnership with Best Western
Response from Joey A, General Manager at Best Western Port Clinton
Responded Sep 22, 2018
Dear meaganw101715, Thank you for submitting a review regarding your recent stay at our property. In your previous review, we issued you a credit of $33.90 for the inconveniences you experienced during your stay. We would also like to offer you an additional 30% discount on a future booking with our property. When you're ready to use this discount, please contact myself or Joey directly and we will assist you with your reservation. Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at 419-734-2274. Sincerely, Ashley Godwin Assistant Manager Best Western Port Clinton
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Photo provided by managementBest Western Port Clinton
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Photo provided by managementBest Western Port Clinton
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1234
is the outdoor pool heated?
Can we get a smoking room?
We don't smoke. Our room definately had a residual smoke smell to it!
0 votes
Show all answers
how far to monsoon lagoon and the safari park?
Monsoon Lagoon has an animal exhibit . New this year
0 votes
Show all answers
Do the rooms have a refrigerator and microwave? How about WiFi?
As i recall, they had fridge. No microwave. WiFi was best downstairs by reception. Staff helpful. Ask them for details.
2 votes
Do the rooms have a refrigerator and microwave? How about WiFi?
Our room was on the 1st floor and had a jacuzzi. (We were upgraded.) I don't recall having a refrigerator or microwave. We only stayed one night and used the hotel for sleep and breakfast. The WiFi was okay.
2 votes
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12
"King size with jacuzzi tub was amazing!"
"Pool is open late and many over look the outdoor pool"
"they are all about the same"
"Ask for main floor as there is no elevator"
"First floor rooms have parking next to the room in the back."
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PRICE RANGE
$74 - $216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western port clinton hotel port clintonport clinton best western
LOCATION
United StatesOhioPort Clinton
NUMBER OF ROOMS
41
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