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Quail Hollow Resort

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Quail Hollow Resort
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333 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Richmond, Virginia
Level Contributor
174 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The lobby and common area still make a very good first impression, but someone needs to take a hard look at housekeeping and the front desk personnel . The rooms could certainly have been cleaner and attended better while we were there and the front desk staff needs to understand how important they are to people's overall impression of the... More 

Helpful?
Thank Ziganki
Boston, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW

Quail Hollow has a great lobby. It ends there. A major chain needs to come in and fix this place. The staff are not trained properly. They have a vicious passive/aggressive nature. However, the absolute worst is the conditions of the rooms. I have stayed at this hotel 3 times this year and 2 times last year hoping it would... More 

Helpful?
Thank BizTravler119
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The room was adequate but the resort could use some deep cleaning and tender loving care. It was hard to get to the hotel because the main road to it was closed in the direction from the interstate. I really liked the supermarket nearby - Reiders. They had lots of prepared foods like crab cakes. Back to the hotel, we... More 

Helpful?
Thank Benita W
James W, General Manager at Quail Hollow Resort, responded to this review

Thank you for staying with us and for taking the time to let us know about your stay. We have been working with the city to make sure signage is in place for the temporary road work. Thank you for bringing to my attention the trails issue. I will see if we can put together a map of area trails... More 

A TripAdvisor Member
3 of 5 stars Reviewed 4 days ago NEW via mobile

Front desk very friendly with construction was very hard to find and get to. Cleanliness needs to be better Windows and doors very dirty . Bathroom door rusty and would not shut. Miss not having any coffee or breakfast offered.

Helpful?
Thank A TripAdvisor Member
Cincinnati
Level Contributor
760 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

I was debating giving the hotel 3 or 4, and feel that 3.5 would be a fair rating. The lobby and public areas are very nice and homelike. The rooms are good, but with an older feel. The towels are a bit small and thin, and should be upgraded to being thicker. The bed was comfortable and the room was... More 

Helpful?
Thank LiketoeatCincinnati
James W, General Manager at Quail Hollow Resort, responded to this review

Thank you for taking the time to review your most recent stay with us at Quail Hollow Resort. We are currently ordering new bed linen and towels to give our rooms a fresh look. We are glad you found our rooms to be comfortable and quiet to give you the rest you deserve. We hope to see you in the... More 

Tallmadge, Ohio
Level Contributor
12 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this "resort" last weekend for a wedding, and it is far from a resort!!! We asked for early check in, and we were part of a wedding block. Well, I arrived early, and checked at the desk three times, and the room was not ready. The last time I checked, I told the man at the desk... More 

Helpful?
Thank Tracy H
James W, General Manager at Quail Hollow Resort, responded to this review

Thank you for taking the time to review your most recent stay with us. We use our reviews as a helpful training tool for repairs as well as training our staff. Service is our number one priority at Quail Hollow Resort, and apologize that the service you received was inadequate. The Front Office Manager has been given your review so... More 

2 reviews
3 of 5 stars Reviewed 2 weeks ago

We book through hotwire and haven't been disappointed. This hotel was what I expected for a 3 star hotel and it is what I got. I can compare it to country inn and suites; I think their rating is 3 stars also. I would suggest the hotel do away with the nappy oblong top pillows, one had a stain and... More 

Helpful?
Thank Diana M
James W, General Manager at Quail Hollow Resort, responded to this review

Thank you for choosing us. Im glad you enjoyed your stay here at Quail Hollow. My apologies for the issue with the linen. We strive to assure the best quality of items make it into guests rooms and are in process of changing the cases on the top pillows as well. Thank you for choosing us and we hope to... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were tired having driven from upstate New York and were needing lodging. We found Quail Hollow Resort & Conference Center late at night. It stated a 3star hotel, but I would say it was closer to 4. Loved it

Helpful?
Thank Art W
James W, Manager at Quail Hollow Resort, responded to this review

Thank you so much for the nice review. We are glad to have been able to provide you a good respite from your travels. The team is very dedicated to providing a great experience for our guests. Im very glad you chose us and hope we see you again soon. Jim More 

Houston
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was welcomed with a smile. When I got to the room, I was surprised. It was beautifully decorated. It was quiet. The lines were soft and pressed. And there were many pillows. Everything I needed. I slept beautifully. The next morning I was up and out early. The coffee I grabbed out the door was hot and strong. I... More 

Helpful?
Thank Lovethesmalldetails
James W, General Manager at Quail Hollow Resort, responded to this review

Thank you very much for choosing us and for your kind comments. I glad you had such a nice stay with us. Thank you as well for the comments on the coffee. We recently upgraded this offering to a fresh ground French roast in the restaurant. We look forward to having you as our guests again in the near future.... More 

Cleveland, Ohio
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 23, 2016

Quail Hollow Resort has 2, 18 hole championship courses. They are the Devlin Course and Weiskof course. Very challenging courses, fairways are perfect, green roll very true to what you read. Definitely a fantastic resort and golf courses

Helpful?
Thank Larry L
James W, General Manager at Quail Hollow Resort, responded to this review

Thank you Larry for taking the time to review our resort! We are glad you enjoyed both the Devlin and Weiskof 18-Hole Courses during your stay. We hope to see you again soon! More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
CK's Steak House
CK's Steak House
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Quail Hollow Resort

Address: 11080 Concord Hambden Rd, Painesville, OH 44077-9557
Location: United States > Ohio > Lake County > Painesville
Price Range: $99 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Quail Hollow Resort 3.5*
Number of rooms: 176
Reservation Options:
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Also Known As:
Quail Hollow Hotel Painesville
Renaissance Painesville
Quail Hollow Resort Ohio/Painesville
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