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Quail Hollow Resort

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Quail Hollow Resort
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324 Reviews from our TripAdvisor Community

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Showing 322: English reviews
Cleveland, Ohio
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Quail Hollow Resort has 2, 18 hole championship courses. They are the Devlin Course and Weiskof course. Very challenging courses, fairways are perfect, green roll very true to what you read. Definitely a fantastic resort and golf courses

Helpful?
Thank Larry L
James W, General Manager at Quail Hollow Resort, responded to this review

Thank you Larry for taking the time to review our resort! We are glad you enjoyed both the Devlin and Weiskof 18-Hole Courses during your stay. We hope to see you again soon! More 

Fort Wayne, IN
Level Contributor
121 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Recently attended a beautiful wedding at Quail Hollow. Our room for 2 nights was quiet, and clean, with comfortable beds. Not the most elaborate room I've stayed in but certainly not the worst. Only complaint about room was the control for the air conditioning. It was an older, bubble type thermostat. Maintenance came upon our complaint that though the room... More 

Helpful?
Thank c0rgi1
James W, General Manager at Quail Hollow Resort, responded to this review

Thank you for taking the time to review your most recent stay with us at Quail Hollow Resort. I am glad that you enjoyed the Wedding you attended. Your kind words of the staff members you encountered during your stay have been passed to the department heads. We strive for excellent service and work to ensure each guest enjoys their... More 

Charleston, South Carolina
Level Contributor
74 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I wanted to like this place. I really did. But so many aspects of our stay were disappointing. Let's start with the good: The lobby is attractive and has the feel of a chalet/lodge. The staff are professional and helpful. The grounds are well kept. There are two pools - one indoor and one outdoor. The not-so-good: I can't for... More 

Helpful?
Thank TreadingGrain
James W, General Manager at Quail Hollow Resort, responded to this review

Thank you for taking the time to write a review on our property. I would like to apologize for the unpleasant stay that you had with us and that we fell below expectation. This is not a standard of Quail Hollow Resort. I have expressed your concerns with the Management and Ownership of the Resort. We are currently working on... More 

Kent, Ohio
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked a room here for 3 days as I was attending the Tall Ships event in Fairport Harbor. The room overlooked the electrical boxes and was adequate. The pools were very nice. My grandson had a great time swimming. I think a little more cleaning and painting and a better view, this would be a great place!

Helpful?
Thank adnerblou
James W, Manager at Quail Hollow Resort, responded to this review

Thank you so much for staying with us! Were very glad you chose Quail Hollow for your lodging during this recent trip. Im very glad you enjoyed both of our pools and hot tub. I promise to share your review with the team here at Quail Hollow. We are dedicated to improving the quality of our offerings to our guests.... More 

Pittsburgh, Pennsylvania
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

We wanted to love this place....great lobby, on a golf course, with a prime steakhouse restaurant ....it all seemed perfect. But the signs of wear were apparent. The price was reasonable, and our stay was fine. It just didn't stand out as a well groomed & well cared-for hotel property. I would recommend Q.H.R. as a modest choice among 2.5... More 

Helpful?
Thank Lawrence W
James W, Manager at Quail Hollow Resort, responded to this review

Thank you for choosing Quail Hollow Resort. I'm glad to hear that the amenities of the resort overall were to your expectations. I wanted you to know the team here is dedicated to improving on your experience and we will share these comments with them. The team here is focused on improving the quality and cleanliness of the property. We... More 

Washington, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at Quail after our friends' wedding which was at the resort. The wedding was perfect. The hotel stay was terrible. The hotel is very out dated. In our friend's room was a crumpled up shirt from some other woman in the corner with dust on it. The AC in our room didn't work (it was very humid that... More 

Helpful?
Thank Csantore
James W, General Manager at Quail Hollow Resort, responded to this review

Thank you for taking the time to write a review on our property. I am glad to hear that you enjoyed the wedding you attended here with us at the resort. I would like to apologize that the most recent stay you had with us fell below expectation. I have expressed your concerns with each department head involved and they... More 

Fort Lauderdale, Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First, I would like to say, they use the name "Resort" very loosely. I have much higher expectations for a resort. I expect relevant decor, nice amenities, and outstanding service. The price would be about right for a hotel but it is overpriced for an inn which this more closely resembles. I gave low remarks based on a "resort". I... More 

Helpful?
Thank Gockerell
James W, General Manager at Quail Hollow Resort, responded to this review

Thank you for taking the time to write a review on our property. As part of the management team here at the resort we review all guests’ comments. I do apologize for the issues you had and any inconvenience it may have caused you. We do take pride in our resort and our service and will use your review for... More 

Canton, Ohio
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I really like this hotel because of the pools which is the only reason we came. I have been to resorts and this is not a resort. Rooms are outdated but the lobby, bar and restaurant are good. Next door there is a great restaurant also. It is walking distance and you can sit outside. Very happy with their prices,... More 

Helpful?
Thank AngelPeterman
James W, General Manager at Quail Hollow Resort, responded to this review

Thank you for taking the time to complete a review for our property. We continue to work at giving our resort a fresh look. It is reviews like yours that will help us with future updates and services. We look forward to seeing you again in the future. More 

West Chester, Ohio
Level Contributor
146 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed July 12, 2016

First impression the hotel is dated. The lobby is nice, but you quickly realize it is not all that. We were given wrong directions to our room. It appears this hotel has been added on to several times. Getting to the rooms from inside is a real challenge. Once in the room we found the bathroom was very dirty. Will... More 

Helpful?
Thank tj3js289
James W, General Manager at Quail Hollow Resort, responded to this review

Thank you for your comments; we do appreciate you taking the time to write a review. At Quail Hollow Resort we do strive to have great customer service as well as having comfortable rooms for our guests to enjoy. We do apologize for the issues you had and any inconvenience it may have caused you. Next time you are in... More 

Madison, Wisconsin
1 review
1 of 5 stars Reviewed July 5, 2016

I stayed at the Quail Hollow Resort for a wedding last weekend (July 2-4, 2016). First of all, I was extremely underwhelmed by the condition of my room (#454). The room was run down and there were stains on the bed skirt and on the carpet. There was also hair (not mine) in the bathtub. All of that I could... More 

Helpful?
Thank stephaniecarpenter1
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
CK's Steak House
CK's Steak House
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Quail Hollow Resort

Address: 11080 Concord Hambden Rd, Painesville, OH 44077-9557
Location: United States > Ohio > Lake County > Painesville
Price Range: $93 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Quail Hollow Resort 3.5*
Number of rooms: 176
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Also Known As:
Quail Hollow Hotel Painesville
Renaissance Painesville
Quail Hollow Resort Ohio/Painesville
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