My hotel experience was amazing and when I go back to Cleveland I will go again also Beth Morgan savanna was alisha was out standing and good with remembering voices and are always on point when you need something
We were on our way home from a Navy graduation ceremony and this was half way home for us. The whole experience was amazing. The staff was extremely friendly. the rooms were super clean. The kids thought we were staying in a palace. There is a pool but there were 6 bigger…
No warm or hot water, key not working, soap holder fell on my foot, extremely noisy floor above. Good location and friendly staff. Decide what is important to you and I have always liked the brand for business travel.
Arrived 2am Monday morning and left Friday. Everyone was nice and helpful. Cleaning staff were polite and cheerful also. Convenient and polite drivers. Gym was clean also. Snacks, drinks and beverages in the lobby was crucial.
Terrific facility, friendly staff, great location and accommodating to your needs. They provided a shuttle for us to the airport at an ungodly time in the morning. When everyone else was sleeping, we had to leave for the airport.....they never complain!
"no bad rooms"
"Go to the Courtyard down the street. Much better service."
"Honestly, it appears that any room is just as good as the next"
"I like to be close to the elevator for easy access to work out room!"
"When reserving, we always request "away from elevators and ice/vending machines""