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Extended Stay America - Cleveland - Great Northern Mall

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25801 Country Club Blvd., North Olmsted, OH 44070-5302 (Formerly Studio Plus Deluxe Studios )
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34 Reviews from our TripAdvisor Community

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Showing 34: English reviews
1 review
4 of 5 stars Reviewed 2 weeks ago

the hotel was better than many of the reviews I read. The people at the front desk were very polite and helpful. Although you had to pay extra for room to be clean, it was worth it. The kitchen was a nice extra, as my teenager didn't like their grab and go breakfast.

Helpful?
Thank Carmelita S
Manager_11525, Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review

I want to thank you for posting a review of our hotel. I am glad that you were pleased with your clean room, your fully equipped kitchen and our great staff during your stay. Thank you for choosing Extended Stay America. We hope to see you again soon. More 

Novi, Michigan
Level Contributor
79 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 25, 2016

I stay here very year when I do a Gem and Mineral Show. It is very convenient to the show and the people are very friendly and it was very quiet while I was there. Everything was in order and I was comfortable all the way around.

Helpful?
Thank crystalman
Manager_11525, General Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review

Thank you for taking the time to write a review of your stay. I’m so pleased to read that we were able to accommodate your needs with a comfortable stay and a convenient location. I truly appreciate your kind comments about our friendly customer service! The staff and I would like to thank you again for posting your review. We... More 

Jacksonville, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 17, 2016 via mobile

All of the staff members that my wife and I encountered during our stay at the Extended Stay America in North Olmsted, Ohio, were very Friendly, knowledgable, and extremely courteous at all times. Christiana S, always greated us with the warmest hellos, and was always there to take care of any concern that we may have had if any. Everything... More 

Helpful?
Thank William F
Manager_11525, General Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! The staff and I would like to thank you again for posting your review. We look forward to welcoming... More 

Maryland
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed January 1, 2016

Over a period maybe ten years, I've stayed at this property now 3-4 times, generally always with a good experience to report afterward. The property is conveniently located in North Olmsted, directly south of the Great Northern Mall, and with good access to I-480 and other major interstates that can get you quickly to other points (north, east, south or... More 

Helpful?
Thank CDobyns
Manager_11525, General Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that our amenities were not to your expectations. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk for no additional charge. Hair dryers and additional toiletries are also available at the front desk.... More 

Farmington, Connecticut
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 13, 2015

I feel that I got quite a deal for $65 a night. The rooms are clean, it has a full size fridge, small stove, microwave, nice 32" LG flat panel TV, and it's quiet. They also have PLENTY of kitchen stuff available for free if needed (pots, pans, cups, plates, silverware, etc, etc.) Compared to MUCH smaller rooms close by... More 

Helpful?
Thank Scott C
Manager_11525, General Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled that we were able to accommodate your needs with a home away from home experience at a great value! I truly appreciate your kind comments about our friendly customer service. The staff and I would like to thank you again for posting your review. We... More 

Edenton, North Carolina
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 23, 2015

I stayed at this property last week, during my week long vacation in Ohio. I choose this location because it was the only property that I could find that offered a full kitchen in the room, as well as it's central location to a variety of shopping options. When I looked at the pictures on-line, I was pleased by what... More 

Helpful?
Thank HotelSnob3
Manager_11525, General Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that your stay was not to your expectations. In response to your feedback, I am working with our staff to make sure everything is cleaned properly and meets our company’s high standards. Thank you again for providing us with your feedback. If you would like to discuss this... More 

Cleveland, Ohio
1 review
2 of 5 stars Reviewed May 30, 2015

Their grab and go breakfast consisted of apples and granola bars. No muffins, no bagels, no juice. I asked to be shown the room. It took 3 tries before I saw a room that did not have a fluid stained couch. Not impressive.

Helpful?
Thank Dolores P
Manager_11525, General Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that our grab-and-go breakfast was not to your satisfaction and that you experienced cleanliness issues upon check-in. In response to your feedback, I will be working with our housekeeping staff to make sure rooms are being cleaned properly as well as coaching our front... More 

Travelers are raving about these North Olmsted hotels

Houston, Texas
Level Contributor
115 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed December 3, 2014

Pros: Great staff. Incredibly friendly & helpful Names I also remember: General Mgr, Amanda. April & Alexis. Everyone was fantastic. Quiet location, quiet room. Very clean room & bathroom. Good internet connection. Good Grab-n-Go breakfast choices. Cons: Had to switch rooms during the middle of the night because of stink bugs crawling up the walls. The weather was changing so... More 

Helpful?
Thank Dollc
Manager_11525, General Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed the staff and the room; however, I am so sorry to read about the issue you had with pests. I am pleased that my staff was able to relocate you, but I will still be reaching out to our... More 

Ohio
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 16, 2014

We chose this hotel for an overnight stay prior to flying out of Cleveland Hopkins. It is just minutes from the airport and a very easy trip. The property and the decor are a little dated, but overall very clean. The clerk who checked us in was very pleasant and helpful. Not a lot of amenities - for instance, I... More 

Helpful?
Thank bh06906
Manager_11525, General Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review

Thank you for taking the time to write a review of your stay. We are so pleased to hear that you enjoyed your stay and our convenient location. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future. More 

Usakos, Namibia
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed August 24, 2014

I made a trip for an Indians game weekend a few years ago and won this hotel on Priceline. It was still a Studio Plus at that time and overall I was pleased with my stay. When I decided to come to Cleveland for the ArenaBowl I did some research and figured out I was likely to win this hotel... More 

Helpful?
Thank ClutchIsEverything
Manager_11525, General Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that you were unable to request extra dishes and blankets due to my staff being unavailable. In response to your feedback, I am speaking to the staff to make sure that they remain available after hours. I am grateful for the feedback... More 

Questions? Get answers from hotel staff and past guests. Ask a question

9 photos of this hotel

Management photos: Courtesy of the property manager

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Near Extended Stay America - Cleveland - Great Northern Mall

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms

Additional Information about Extended Stay America - Cleveland - Great Northern Mall

Address: 25801 Country Club Blvd., North Olmsted, OH 44070-5302 (Formerly Studio Plus Deluxe Studios )
Location: United States > Ohio > North Olmsted
Price Range: $90 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Cleveland - Great Northern Mall 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Extended Stay America - Cleveland - Great Northern Mall North Olmsted, Ohio
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