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    The White Hart

    Ford, Salisbury SN14 8RP, England
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    Nov 5 Nov 6
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    $109
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    Traveler (71)
    Dining (10)
    Room & Suite (5)
    Overview
    • Excellent41%
    • Very good27%
    • Average17%
    • Poor9%
    • Terrible6%
    Travelers talk about
    “white hart” (111 reviews)
    “the pub” (66 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Pets Allowed
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    Nov 5Nov 6
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    1 room, 2 adults, 0 children
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      $109
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      $109
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    Reviews (404)
    There are newer reviews for The White Hart
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    71 - 75 of 398 reviews

    Reviewed August 30, 2016

    It may not be perfect but it deserves 5 blobs as we had such a lovely relaxing weekend that went by far too quickly. We happily sat in the pleasant bar and drank the local beers - great barman and staff. Lunches are available and...More

    Thank justhadtosay
    Reviewed August 30, 2016

    Came here on a Friday lunchtime after doing a local 8 mile walk with some friends. After ordering our drinks at the bar we then headed to the outside area and was amazed at how big this place actually is. We passed the reception (as...More

    Thank Stephen0903
    Reviewed August 23, 2016

    We stayed here last Thursday ,fantastic place so relaxing staff friendly and funny ,food exceptional,lovely garden to sit and relax watched children frolicking in the stream .rooms lovely ,comfortable a bit too hot for us ,the radiator was on in the bathroom .would defo go...More

    Thank susan w
    Reviewed August 19, 2016

    Beautiful location. Room & facilities first class. Lovely dining area inside and out. Service by all staff exceptional. Not the kind of place one would normally stumble across as in very quiet area. Would thoroughly recommend it.

    1  Thank mikejhouse9
    Reviewed August 19, 2016

    Was visiting an old friend in Bath yesterday who took me here for lunch. I was very impressed with the location and setting but disappointed that we had to walk all the way into the bar through the dining room (we were sitting outside) to...More

    Thank Susie M
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $128 - $172 (Based on Average Rates for a Standard Room)
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 11
    • Reservation Options
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    • Location
    • United Kingdom >
    • England >
    • Wiltshire >
    • Salisbury >
    • Ford
    • Also Known As
    • The White Hart Hotel Chippenham
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    Traveler (71)
    Dining (10)
    Room & Suite (5)
    Hotel & Grounds (54)
    Bathroom (1)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    Chris H
    This is the managers email response to Fran McGary before his reply on Tripadvisor ???? Seems to have selective memory !!!! in remembering his story ? From: EPOS - White Hart W91358 Date: 26 February 2017 at 22:08:15 GMT To: fran mcgarry Subject: RE: Disappointed Customer Dear Ms McGarry, Sorry you feel it has taken too long to get back to you, this is because of the shift patterns we work meaning I don't usually catch up with all team members until the weekend. Due to full time team members have their days off during the week. I have now been able to speak to your server and the duty manager from your visit. It is our policy to deal with complaints within seven days, I probably should have mentioned that in my previous email, I'm sorry I didn't do that. We offer a selection of vegetarian dishes on our menu, but you are entirely correct we don't offer a vegan dish. We are however more than happy to tailor dishes to suit particular requirements. Or indeed take suggestions on compiling dishes from ingredients from around the menu. We have also in the past catered for vegan groups when given advanced notice. In the case of your visit you were served by one of our newer servers who was less sure about the available options. I would say however I feel that offering a roasted vegetable and goats cheese salad, without the goats cheese is a reasonable suggestion when a guest is vegan. It is unfortunate that our pasta is not suitable for vegans and I have asked my Head Chef to look into changing to a different product. With regards to dessert you should have been offered a fruit salad, I'm surprised this wasn't offered and I'm sorry this didn't happen. But rest assured we have discussed your experience with the team today at our weekly meeting to ensure such requests are dealt with better in the future. Thank you for taking the time to provide your feedback, and rest assured myself and the team have taken your experience on board to make improvements to the service we provide. As a goodwill gesture I have made a donation on your behalf to the Bath Cats and Dogs Home. Kind regards Adam Ford General Manager ________________________________ The White Hart Inn Ford Chippenham Wiltshire SN14 8RP 01249 782213
    March 16, 2017|
    Answer
    Response from Adam F | Property representative |
    Dear Fran McGarry The reason for the slight difference in my email response and to the trip advisor review is simple I am responding to two different versions of the event. Your original email states ‘She came back after... More
    0
    Votes
    sstickley3
    January 25, 2017|
    AnswerShow all 4 answers
    Response from LouiseCambridgeshire | Reviewed this property |
    think it was after 3 but can call the hotel before, take earplugs if light sleeper as walls thin in couch house
    0
    Votes
    Room Tips
    "Did not stay here, although they did offer rooms"
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    "Sunny Days having the outside seating by the stream is fantastic"
    Read review
    "Ground room. But road noise early mornings!"
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    "Elderly or those with less mobility should not book a first-floor room owing to the steepness of the narrow..."
    Read review
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