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The White Hart

Overview
Ford, Salisbury SN14 8RP England See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
Pets Allowed
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Rooms
Dec 30Dec 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (462)
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Traveler rating
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LanguageEnglish
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All reviews white hart the pub stream running small river family meal fish and chips great setting piping hot continental breakfast booked a table main building cooked to perfection coffee machine little touches the ground floor full english plenty of parking
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1 - 5 of 455 reviews
Reviewed 4 days ago via mobile

Great food and service! Was greeted by a lovely woman who had excellent knowledge of the menu. She helped me adapt my meal so that it was suitable (fussy eater). We were all made to feel welcome and loved the atmosphere there. Would highly recommend...More

Date of stay: December 2018
Thank Abbey D
Reviewed 4 days ago via mobile

I came here with a group of friends and we were all impressed with the quality of food, I had the bacon burger which was delicious. We recieved great service and we will definitely be coming back again soon!

Date of stay: December 2018
Thank Apeorjfeb
Reviewed 4 days ago

I was actually reccomended this adorable country pub/restaurant by a girlfriend who lives in one of the nearby villages. My husband and I took our two children as a Saturday lunch treat and were pleasantly surprised! We were quickly greeted and taken to a table...More

Date of stay: December 2018
Thank annaandchris2
Reviewed 1 week ago via mobile

Came for lunch with my partner to be greeted by a friendly welcome, decided on the sea bass as the friendly brunette recommended it us, it did not disappoint! Best bass I’ve had, was pleasantly surprised at the options and knowledge of the staff when...More

Date of stay: December 2018
Thank T7568NMhan
Reviewed 3 weeks ago

I visited with family several months ago and it was amazing the staff were attentive and welcoming they also had a strong knowledge of the food and drinks menu so I had to come back with a group of friends! However, upon our visit recently...More

Date of stay: October 2018
1  Thank apieceofsteak
Response from Adam F, General Manager at The White HartResponded 2 weeks ago

Dear apiecesteak Thank you for taking the time to provide your feedback, I'm sorry your recent visit didn't match your previous one. I am I have to say I'm a little shocked by your opinion of the team and particularly the duty manager Abby, my...More

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About
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Pool
Beachfront
Spa
Fitness Center with Gym / Workout Room
Room types
Non-Smoking Rooms
Room types
Non-Smoking Rooms
Number of rooms
11
Price range
$124 - $178 (Based on Average Rates for a Standard Room)
Also Known As
The White Hart Hotel Chippenham
Location
United Kingdom > England > Wiltshire > Salisbury > Ford
Room types
Non-Smoking Rooms
Number of rooms
11
Price range
$124 - $178 (Based on Average Rates for a Standard Room)
Also Known As
The White Hart Hotel Chippenham
Location
United Kingdom > England > Wiltshire > Salisbury > Ford
Photos
Traveler (96)
Dining (23)
Room & Suite (8)
Family and Play Areas (1)
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Questions & Answers
Ask a question
ChrisH10209
This is the managers email response to Fran McGary before his reply on Tripadvisor ???? Seems to have selective memory !!!! in remembering his story ? From: EPOS - White Hart W91358 Date: 26 February 2017 at 22:08:15 GMT To: fran mcgarry Subject: RE: Disappointed Customer Dear Ms McGarry, Sorry you feel it has taken too long to get back to you, this is because of the shift patterns we work meaning I don't usually catch up with all team members until the weekend. Due to full time team members have their days off during the week. I have now been able to speak to your server and the duty manager from your visit. It is our policy to deal with complaints within seven days, I probably should have mentioned that in my previous email, I'm sorry I didn't do that. We offer a selection of vegetarian dishes on our menu, but you are entirely correct we don't offer a vegan dish. We are however more than happy to tailor dishes to suit particular requirements. Or indeed take suggestions on compiling dishes from ingredients from around the menu. We have also in the past catered for vegan groups when given advanced notice. In the case of your visit you were served by one of our newer servers who was less sure about the available options. I would say however I feel that offering a roasted vegetable and goats cheese salad, without the goats cheese is a reasonable suggestion when a guest is vegan. It is unfortunate that our pasta is not suitable for vegans and I have asked my Head Chef to look into changing to a different product. With regards to dessert you should have been offered a fruit salad, I'm surprised this wasn't offered and I'm sorry this didn't happen. But rest assured we have discussed your experience with the team today at our weekly meeting to ensure such requests are dealt with better in the future. Thank you for taking the time to provide your feedback, and rest assured myself and the team have taken your experience on board to make improvements to the service we provide. As a goodwill gesture I have made a donation on your behalf to the Bath Cats and Dogs Home. Kind regards Adam Ford General Manager ________________________________ The White Hart Inn Ford Chippenham Wiltshire SN14 8RP 01249 782213
March 16, 2017|
Answer
Response from Adam F | Property representative |
Dear Fran McGarry The reason for the slight difference in my email response and to the trip advisor review is simple I am responding to two different versions of the event. Your original email states ‘She came back after... More
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Votes
Steph S
January 25, 2017|
AnswerShow all 4 answers
Response from LouiseCambridgeshire | Reviewed this property |
think it was after 3 but can call the hotel before, take earplugs if light sleeper as walls thin in couch house
1
Vote
Room Tips
"I stayed in Fallow which was a lovely and spacious room."
Jessmccready
Oct 23, 2018
Read review
"Avoid rooms on the ground floor very noisy with slamming doors. Room rather dark and stuffy. Bathroom could..."
vdomijan
Aug 27, 2018
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"some rooms are above the terraced eating area- I wonder if this could be noisy?"
989jacquieb
Apr 22, 2018
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"Don't let them put you in the ground floor over the road"
voiceofpeason
Dec 5, 2017
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