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Sheraton Mustika Yogyakarta Resort and Spa

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Sheraton Mustika Yogyakarta Resort and Spa
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1,024 Reviews from our TripAdvisor Community

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Showing 751: English reviews
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Reviewed 3 days ago NEWvia mobile

From the arrival airport to the check in counter, all the staff were very warmth and welcoming. Not forgetting the staff who was very attentive in serving our breakfast and also the driver who drove us around to the amazing places of interest. Concierge was very helpful and deliver our luggage on time.The food options was really amazing and I...

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1Thank Aza D
Washington DC, District of Columbia
Reviewed 6 days ago NEW

We had a meeting at the hotel so I couldn't really comment about its location as we didn't have a chance to go out. The hotel is quite dated and probably has not seen much renovation in quite some time. The beds are clean though not as comfortable as other Sheratons that I have stayed in. Everything does work though....

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Thank ThaJunDC
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear ThaJunDC, Firstly, We would like to thank you for your time reviewing us through TripAdvisor. Allows me to extend our heartiest apologize that you find our facilities did not meet your expectations, but we would like to share happy news that we will have a revamp plan this year. We hope to see you with the new better face...

Jakarta, Indonesia
Reviewed 1 week ago

This hotel has a big convention hall which is good for having seminar for thousands people. Rooms are ok with garden views and city view. Location is good and near to the airport. There is a shuttle bus to Malioboro and air port. The only minus point is take some distance to go to lobby from the entrance, eventhough we...

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3Thank GregoriusWS
Reviewed 2 weeks ago via mobile

Although the hotel is dated and about 10-15 mins from the town, the service was exceptional. The staff was very friendly and always catering to our needs. The hotel is MASSIVE. Dated, but beautiful. Seems like it was only at 25% capacity- everything was always empty. Spa was awesome, Indian restaurant food was great.

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3Thank Abid M
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Abid M, Thank you for your review on Trip Advisor and we are glad to know that you enjoyed your recent experience with us. As an esteemed guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you and we hope you choose to stay with us...

Reviewed 3 weeks ago

I didnt stay here but i was in an event as committee for two days. It was totally lovely to hold event in this hotel. The staff, place, environment and everything sound perfect for me. At the end, satisfied is only word i can give to this place.

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4Thank Ikhsan B
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Ikhsan B, I am exceptionally heartened to hear that your experience with us met your expectations and thank you for recognize the service delivered by our staff. We cannot wait to see you again soon with warmth of Yogyakarta. Warmest regards, Afnur Robbie

Reviewed 3 weeks ago

What a serene and majestic ambiance at this hotel. When you check in, you don't really realize that you are above the hotel rooms. First time we had to take an elevator down, instead of up to get to our room. Since my husband has SPG Platinum status, we were upgraded to a beautiful traditional Javanese decorated suite. It was...

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2Thank KatraTrips
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear KatraTrips, Thank you for staying at Sheraton Mustika Yogyakarta Resort & Spa. I am really pleased to know that your stay with us met your expectation, from the spacious and comfortable room to your breakfast experience. And as well as out dedicated staff that rendered impeccable service. We certainly look forward to welcoming you again with the warmth of...

Reviewed 3 weeks ago via mobile

If you are seeking quite pleace but the location is not far from central this is the best pleace to stay... Staffs are very friendly and helping so much,the room is nice,and you better take the volcano room to get a beautiful view of the mount of merapi in the north of the hotel,such a beautiful view especially in the...

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3Thank Novi Y
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Novi Y, Thank you for taking the time to share your experience and write this wonderful review. I am absolutely delighted to know that you enjoyed your stay here with us and found the service provided by our associates met your expectation. I will be sure to share your kind compliments with my fellow colleagues and I am sure...

Jakarta, Indonesia
Reviewed 3 weeks ago via mobile

- Near to airport (10min. only, due to traffic) - The Royal style - Quiet and private - High class - High clallibre - Very good service manner - Very clean room - Mountain view to Merapi volcano - Very good taste of food and beverage

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4Thank Mohammad Syahre... S
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Mohammad Syahre... S Allow me to begin by thanking for choosing our resort as your destination and for taking the time to share your experience. I am so delighted to learn that you enjoyed the architecture of our heritage themed resort, and most significantly thank you for recognizing the efforts of our team in delivering the service. I hope...

Reviewed 4 weeks ago via mobile

My campus, STIE Widya Wiwaha chose this hotel for graduation ceremony. Good service, good place. The auditorium also awesome. Next time will stay in this hotel, because last time we stayed in another hotel.

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4Thank fennyfranciska
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Fenny Franciska, It is our privilege to know that you had a wonderful experience with us recently. We also really appreciate your insight in reference with the location, quality of food as well as the service. Thank you for recommending us and we look forward to your upcoming visit to the resort. Warmest regards, Afnur Robbie

Reviewed March 18, 2017

If you thought this was a chain hotel and so would look and feel like one, well you're right..and wrong! The Sheraton standards you come to love and expect are all there, but this is a very different type of hotel - Resort may be an understatement! My wife and I spent the time at this resort, and we loved...

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3Thank Sri V
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Sri V, Thank you for choosing to stay with us. It is absolutely delightful to hear that you had an amazing experience at Sheraton Mustika Yogyakarta Resort & Spa and that you were impressed with the Spa, hotel atmosphere and the service we offered. Your feedback will be shared with the team to continue to inspire and motivate them...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Mustika Yogyakarta Resort & Spa is offering unbeatable access to the must see attractions in the region, close to the UNESCO World Heritage Sites, and just minutes from International Airport. The night clubs entertainment are just within walking distance as it is in the hotel complex. In their warmly decorated guest rooms and suites, guests will enjoy private balconies and the signature Sheraton Sweet Sleeper(TM) Bed - a nine-layered custom-designed ensemble boasting an exquisitely comfortable, plush mattress, fluffy down hypoallergenic pillows, crisp cotton sheets, cozy blanket and signature blanket and duvet. Hotel guests will enjoy dazzling views of the garden, pool, and mountain. ... more   less 

Additional Information about Sheraton Mustika Yogyakarta Resort and Spa

Address: Jl. Laksda Adisucipto KM 8.7, Depok, Yogyakarta 55282, Indonesia
Location: Indonesia > Java > Yogyakarta > Depok
Price Range: $57 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Mustika Yogyakarta Resort and Spa 4.5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Sheraton Mustika Yogyakarta Hotel Yogyakarta
Sheraton Yogyakarta
Yogyakarta Sheraton
Hotel Style:
#4 Luxury Hotel in Depok
#4 Spa Hotel in Depok
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Mustika Yogyakarta Resort and Spa staff and other travelers.
8 questions
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Hillsboro
over a year ago
Kuala Lumpur, Malaysia

See all questions (8)

Questions? Get answers from Sheraton Mustika Yogyakarta Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top floor for best view. Rooms on the lower floors are further down the hill.”
ThaJunDC, 6 days ago | Read review
“Views were great, and we were upgraded to a Suite.. they offer packages when you check-in regardless of what you book. Ask and be surprised!”
sriv280, Mar 18, 2017 | Read review
“near swimming pool”
asokadas, Mar 13, 2017 | Read review
“Take all what staff give to you, it will be perfect”
nieljulu, Feb 22, 2017 | Read review
“Unusual that lobby is on floor eleven. My room was on fourth floor and had to take elevator down to fourth floor. Just unusual.”
G8890AQthomasb, Jan 18, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question