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Sheraton Mustika Yogyakarta Resort and Spa

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#3 of 20 Hotels in Depok
Certificate of Excellence
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Sheraton Mustika Yogyakarta Resort and Spa
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921 Reviews from our TripAdvisor Community

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Showing 674: English reviews
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Read through out the reviews. Though the hotels seem bit run down but it was beyond our expectations. We were upgraded to suite pool access. The staffs and concierge was extremely helpful and friendly. The hotel ground was so massive. True enough some of the interior bit laid back but overall was awesome. Thank you Sheraton Mustika Jogja!!

Helpful?
1 Thank mohamadalserih
Kota Kinabalu, Malaysia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel is a bit outdated under Sheraton brand which required refurbishment . The space of the room is acceptable . It is ok for the guest who wish to catch a morning flight . The hotel does provide complimentary shuttle service to the airport and Malioboro street for shopping. The resort restaurant Androwino Bistro provides quality food for guests... More 

Helpful?
2 Thank Albertctl
Jakarta, Indonesia
Level Contributor
74 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

It's always nice to be back to this hotel. Gives you a resort feeling from the moment you enter the hotel complex. It's located very close to Yogyakarta Airport, less than 10 mins drive. However a bit far to city center (Malioboro Street, The Palace, etc), approx 20-30 mins drive. The staff are very friendly and helpful. Very well trained.... More 

Helpful?
2 Thank Roy H
Jakarta, Indonesia
Level Contributor
418 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I frequent jogja alot for business, and as I was looking on TripAdvisor to book a hotel the sheraton popped up at a cheap rate. As i have never stayed there i thought i would for 2 nights. The hotel is close to the airport but far from rest of the city and i spent alot of money on taxis.... More 

Helpful?
1 Thank John J
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear John J, Thank you for your review. We are very sad to know that you didn't met your expectation perfectly at our resort. I was totally embarrassed hearing all the inconvenience appear during your stay. Our hotel is about 20 minutes to city area and we have a free shuttle to malioboro street. Indeed, our lobby is in 7th... More 

Medan
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed in this hotel for 2 nights. The building is old. But it has very good atmosphere. Surrounded by trees and green views, and you can see merapi if the air is clear. Staff are nice and helpful. Location is close to airport. If you want to go to the city, there is shuttle bus that can bring you... More 

Helpful?
2 Thank Jollyjumper22
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Jollyjumper22, Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa! How can I describe my heart feeling? I think words just not enough to show my happiness about your comment. Thank you so much for your review. I was very happy to know that our staff was nice and helpful. We do have a free shuttle to airport and... More 

Chennai
Level Contributor
51 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

We had just one evening session to visit the Prambanan temple and also, take a early morning flight out of JOG. This hotel appeared well located and we chose to stay her and our surmise was well justified. A bonus was the Indian restaurant in the 8th floor. Yes, this hotel has its reception in the 7th floor and totally... More 

Helpful?
2 Thank K_Rajiv
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear K_Rajiv, we are very happy to know that you had a good experience at our resort! Indeed, our hotel was in a 'high' ground floor, as you had experienced before, you will met our receptionist staff at 7th floor instead of 1st floor. What an experience, right? We hope that our unique building will valued your experience as well!... More 

Jakarta, Indonesia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was awesome with unique layout and design also the staff was cheerful and helpful. We came to this hotel in the morning since we used early flight from Jakarta but we are not expected to have room ready at the time. But Tegar from reception could made it with his good hospitality and service. Also this hotel location... More 

Helpful?
1 Thank delanito
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear dessyhermina, how are you? Thank you so much for your review about us! And on behalf Tegar, he is very happy to assist you, we hope that your early flight wouldn't be bored, so we are trying our best to make you a great vacation here! Our resort only 5 minutes to the airport and we have a free... More 

Medan, Indonesia
Level Contributor
163 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is our 2nd stayed in this hotel. Still satisfied with their service. Big, clean and classic style room and bathroom. Delicious breakfast with a lot of variance of menu. Fast and friendly service from the staff.

Helpful?
1 Thank Gigi L
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Gigi L, Warmest greetings from Sheraton Mustika Yogyakarta Resort & Spa! Glad to know that you have such a great experience during your stay at our resort! What an honor for us! And please be informed that we also have a great day with you too! Hope that our service, our clean & classic style room, our breakfast, and... More 

Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Some of the great things about the hotel are: - Close proximity to the airport (just less than 5' from the hotel lobby to the complex of Adisutjipto Airport in Yogyakarta) - Nice view of the Merapi mountain from the hotel - Nice and responsive staff - Nice feel of Yogyakarta architecture within the hotel - Great breakfast, plenty of... More 

Helpful?
1 Thank JJ_St01
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Guest, Thank you for your review & comment. We are very happy to know that you have a wonderful moment with us! We do apologize for the things that didn't met your expectation perfectly. We already talk to our team about your comment, discuss about this issue and concern it wont appear it the next future. Thank you so... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 20, 2016 via mobile

We stayed at the Sheraton for 2 nights. I decided on this hotel as I wanted as much greenery as possible on the premises. The garden is nice and our room had a view of the volcano Mount Merapi. If you want the best view pick room 525. The staff is all very friendly but the rooms need renovation. Everything... More 

Helpful?
1 Thank Stephanie B
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Guest, Thank you so much for your comment. Glad to know that you are enjoying stay at our resort. But we do apologize for the uncomfortable things appear during your stay. Please accept our deepest apologize. Once again thank you so much, and we do really hope can welcoming you back in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Mustika Yogyakarta Resort & Spa is offering unbeatable access to the must see attractions in the region, close to the UNESCO World Heritage Sites, and just minutes from International Airport. The night clubs entertainment are just within walking distance as it is in the hotel complex. In their warmly decorated guest rooms and suites, guests will enjoy private balconies and the signature Sheraton Sweet Sleeper(TM) Bed - a nine-layered custom-designed ensemble boasting an exquisitely comfortable, plush mattress, fluffy down hypoallergenic pillows, crisp cotton sheets, cozy blanket and signature blanket and duvet. Hotel guests will enjoy dazzling views of the garden, pool, and mountain. ... more   less 

Additional Information about Sheraton Mustika Yogyakarta Resort and Spa

Address: Jl. Laksda Adisucipto KM 8.7, Depok, Yogyakarta 55282, Indonesia
Location: Indonesia > Java > Yogyakarta > Depok
Price Range: $56 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Mustika Yogyakarta Resort and Spa 4.5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Sheraton Mustika Yogyakarta Hotel Yogyakarta
Sheraton Yogyakarta
Yogyakarta Sheraton
Hotel Style:
#3 Spa Hotel in Depok
#3 Luxury Hotel in Depok
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