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Holiday Inn Express & Suites New Philadelphia

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77 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Central Ohio
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had my doubts as we pulled into this hotel, as the surrounding area seems to be rather run down, however the hotel itself was quite nice. It seemed to be out of place. We were on the 2nd floor (east facing rooms) and had no noise issues. Rooms were what you'd except and everything appeared clean and well taken... More 

Helpful?
Thank ohmommy2
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

Overall great experience. Clean hotel, good breakfast. Two things: rooms are on automatic motion sensor thermostats. This is great for saving $$ during the day, but when you wake up in the middle of the night covered in sweat bc the unit has not been running, it kinda stinks. Also, their restrooms have no fans so showers steam the room... More 

Helpful?
Thank Mark M
TeresaCampbell, Front Office Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear Mark, We are so sorry to hear you had a problem with your AC. The unit does have a motion sensor. Once a person comes through the door the unit stays on until it detects someone going out the door. We would have been happy to assist you if we had known you had a problem. We do have... More 

Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 21, 2016 via mobile

This is a brand new modern hotel with a very friendly and accommodating staff, clean rooms and coffee 24/7. In room Kurieg coffee makers were a great bonus. The breakfast area is well stocked with good food choices. The pool area is clean and lots of fun for kids.

Helpful?
Thank Tammy M
Teresa C, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear Tammy M Thank you for taking the time to give a review on our hotel. We are happy that you enjoyed your stay and had a chance to visit the pool area with the water features. We hope to see you again when you visit this area. Teresa Campbell General Manager More 

Durham, North Carolina
Level Contributor
1,043 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 834 helpful votes
5 of 5 stars Reviewed May 20, 2016

The room was very nice with a quiet a/c, quiet fridge, and comfortable bed. The pool was big enough to swim laps. Everyone we encountered at the front desk was very friendly and helpful. The breakfast was very good but they only had sausage...no bacon. I have to say their dining area was beautiful (loved the huge ceiling lights).This was... More 

Helpful?
Thank cheryl h
Teresa C, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear cheryl h, Thank you for taking the time to tell us about your stay. We alternate between sausage patties, links, ham and bacon for our meat choices day to day. The breakfast attendants are always more than happy to prepare one of these for someone that does not want what we have out that day. We are happy that... More 

Parkersburg, West Virginia
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed May 18, 2016

This Hotel was very nice. loved the room and everything about it. Our room was #315 and when we got off the elevator we were just a little confused. the sign said < 300-314 Guest Rooms and >316-325 Guest Rooms. our room was #315 LOLOL It gave me and my husband a great laugh. He said our room must be... More 

Helpful?
Thank TammyBrian6
Teresa C, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear TammyBrian6, Thank you for letting us know about your concerns with the room numbers. We will make sure this gets taken care of. I personally think the vending area might have been a little noisy to sleep in. LOL. We are happy to hear that you enjoyed your stay with us. We hope you visit us again if you... More 

Findlay, OH
Level Contributor
100 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 5, 2016

i almost always stay here while in New Philly. the staff is always helpful and friendly. once again that was true. they were sold out and when i got into my room the TV did not work. there was no other room in the place and Lucia can down and worked trying to get it to work. of course it... More 

Helpful?
Thank Jim R
Teresa C, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear Jim R. Thank you for the great comments. We are very sorry that you had issues with your TV, We have had our Engineer check into any complaints with the TV's, so our guests are not inconvenienced. Thank you for bringing this to our attention so we can address these problems. We hope to see you again soon. Teresa... More 

Pittsburgh, Pennsylvania
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 6, 2016

The rooms are comfy and the pool is great. Every so often we visit here with the kids so they can enjoy the pool. Clean hotel. Friendly staff. Good location...just off highway, and next to Hog Heaven..yummy food. :-)

Helpful?
Thank momoftwokids2005
TeresaCampbell, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear momoftwokids2005, It is wonderful to hear how you enjoy the pool. The buckets and the sprinkler are very popular with the children. Thank you for taking the time to give a survey on our hotel. We hope to see you soon and have a wonderful summer. Teresa Campbell General Manager More 

Dunlap, Tennessee
Level Contributor
171 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed April 4, 2016 via mobile

Teresa, the GM. has assembled a staff that is just as pleasant , helpful and (apparently ) as hard working and caring as she is. This is a spotlessly clean hotel , inside and out ; our rooms have always been super comfortable and well appointed. It's a great location for is too, now that we have a 5 month... More 

Helpful?
Thank kaw54realestate
TeresaCampbell, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear kaw54realestate, Thank you for taking the time and filling out a survey. Guests like you make our team proud of doing there best, in making you comfortable and making you feel you are at home. We appreciate all your wonderful comments and congratulations on a beautiful Granddaughter. We hope to see you soon. Teresa Campbell General Manager More 

Dallas, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 28, 2016

I was in New Philadelphia to visit a manufacturing plant in the area and wasn't expecting much in regards to hotel options (there were no Marriott's available) and was pleasantly surprised by the Holiday Inn. The hotel looks relatively new, the staff is very courteous, and the gym has decent equipment. If you're in the area on business, I highly... More 

Helpful?
Thank jon_michael75
TeresaCampbell, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear jon_michael75, Thank you for choosing the Holiday Inn Express to stay at when you were in town. We take pride in welcoming and making our business travelers feel like they are a part of our family. Thank you for your wonderful comments and we look forward to seeing you again if you are back in the area. Teresa Campbell... More 

Ohio
Level Contributor
15 reviews
8 hotel reviews
5 of 5 stars Reviewed March 7, 2016

The pool was amazing. It has water mushroom and buckets hat fill and dump on the kids heads. Water also goes into the pool from the sides. Fun for kids. The hotel was cleaned and staff were real nice and helpful. Beds were real high to get into but I'm 4'11. They were hard beds but not to bad. I... More 

Helpful?
Thank Nikkilpn
TeresaCampbell, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear Nikkilpn, Thank you for taking the time to fill out a survey on your stay with us. We are very happy you enjoyed the pool. The children really like the extra water features. We can't wait to have you stay with us again. Teresa Campbell General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Holiday Inn Express & Suites New Philadelphia

Address: 145 Bluebell Dr SW, off I-77, New Philadelphia, OH 44663-9660
Location: United States > Ohio > New Philadelphia
Price Range: $130 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites New Philadelphia 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites New Philadelphia Ohio
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