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Fairfield Inn Richmond

Hotels.com$122*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$122*
$122*
$122*
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Fairfield Inn Richmond
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98 Reviews from our TripAdvisor Community

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Showing 96: English reviews
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Beaver Dam, Wisconsin
Reviewed 2 weeks ago

We stayed as part of a tour group on our way to Dayton, Ohio. The desk staff was very accommodating and handled the the check in for the group in a very efficient manner. The room was clean and well furnished. The breakfast was very good. We would highly recommend this establishment.

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Helpful?
Thank Bruce M
Malinda B, General Manager at Fairfield Inn Richmond, responded to this review

Thank you for your feedback and recommendation. We were very happy to have you stay with us and welcome you back anytime!

Baltimore, Maryland
Reviewed 2 weeks ago via mobile

This hotel was a pretty typical Fairfield Inn, although our room was unusually large. The bed was comfortable, the staff were nice, and breakfast was fine. it's located right off the highway, with lots of restaurants a short way down the road.

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Helpful?
Thank Wanderlust777
Reviewed 4 weeks ago via mobile

Another Fairfield Inn that is clean and convenient. The lobby was recently remodeled and the computer was not working. We had scheduled and paid with Marriott and had no real problem checking in. The room was clean and had comfortable beds. The breakfast was standard with a little more. The turkey sausage was cooked slightly differently so that it was...

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Helpful?
Thank Ertghj
Virginia
Reviewed March 3, 2017

The setup of the night stay was great. I called and talked to the local guy and he was great because I told him I would be in late. They had some cookies/lemon water, bottled water. They have notices up saying the breakfast will be in suite rooms. So no biggie there. Great place over all. The pool looked nice,...

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Helpful?
Thank theleesons
Apeldoorn, The Netherlands
Reviewed January 24, 2017

This was my second time at Fairfield Inn. The rooms are pretty large, but I think the beds are too soft (but I like hard beds). The breakfast buffet is pretty small, but okay. The have scambled eggs all day, and you can make your own waffles. There is no opportunity to have dinner, but there are several restaurants in...

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Helpful?
Thank Johan P
Charlottetown, Canada
Reviewed January 13, 2017

I don't understand the bad reviews for this hotel. I'm not sure many people understand the difference between a 3-4 star and 5-6 super all inclusives. I found it a bit pricey, but I was tired and didn't have a reservation. I found the front desk staff very helpful. The room was very clean. Carpet was new, bathroom had been...

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Helpful?
Thank PEIOAD
Saint Louis, Missouri
Reviewed November 19, 2016

Being a Platinum member we have stayed at Marriott properties all over the country and world. So,we have certain standards about the chain we expect. I was met at the front with a less than friendly welcome which started me off wrong. I did find the room to be less than as clean as I like so, I always bring...

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Helpful?
3Thank flowergirl8591
Malinda B, General Manager at Fairfield Inn Richmond, responded to this review

I sincerely apologize for the unsatisfactory experiences during your stay. I have notified the appropriate departments to ensure that the issues you experienced with staff and cleanliness were isolated. We are currently preparing for a remodel at our location at which time our mattresses will be replaced and the rooms will be updated. I sincerely apologize for your less than...

Chicago, Illinois
Reviewed November 9, 2016

We have stayed here twice. Ask for a room away from the Interstate or you may hear road noise like we did. The beds were too soft for my bad back. On the plus side, the breakfast was available at 6AM sharp allowing us to get on the road quickly the next morning. The staff was friendly. Don't eat at...

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Helpful?
2Thank Spike314159
Malinda B, General Manager at Fairfield Inn Richmond, responded to this review

We would like to apologize for any inconveniences you may have experienced during your stay. We strive to have the highest quality standards, and apologize that we did not meet your satisfaction. We apologize that the mattress was too soft. We are getting ready to remodel our location and the mattresses will be replaced during that time. We hope that...

Battle Lake, Minnesota
Reviewed October 31, 2016

The title of this review is the best part of this hotel. The price is high and the hotel is old and the rooms are not cleaned very well. The first room we were assigned had a dirty sock on the floor and a dead bug on the window sill. We were given another room but was that really enough?...

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Helpful?
2Thank Stephanie O
Malinda B, General Manager at Fairfield Inn Richmond, responded to this review

We sincerely apologize for the issues you experienced in your guestroom during your stay with us. We take our room cleanliness very seriously and this is unacceptable. I have addressed the appropriate team and want to ensure you that this is an isolated incident. We do our best to try and maintain very high standards and I am very sorry...

USA
Reviewed October 19, 2016

At least the floor was comfortable. Easily the cheapest bed I've ever experienced at a Marriott property. Surprised that Marriott has not pushed the franchise owner to upgrade. Practically sink to the floor just sitting on the beds.

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Helpful?
Thank Michael M
Malinda B, General Manager at Fairfield Inn Richmond, responded to this review

We sincerely apologize for your dissatisfaction during your most recent stay. We take our guest feedback very seriously. We wanted to let you know that we are replacing our guest mattresses in the upcoming months. We hope the next time that you are in the area that you will give us the opportunity to give you a better experience with...

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Fairfield Inn Richmond

Address: 9797 US Route 40 W, New Paris, OH 45347-1521
Location: United States > Ohio > New Paris
Price Range: $121 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Richmond 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Fairfield Inn Richmond Hotel New Paris
Fairfield Inn New Paris
Fairfield New Paris
New Paris Fairfield Inn
Fairfield Inn Richmond New Paris, Ohio
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Questions & Answers

Questions? Get answers from Fairfield Inn Richmond staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get room away from the Interstate.”
Spike314159, Nov 9, 2016 | Read review
“no onsite big trk parking but next door to petro. an they have CDL discount.”
alicep142, Jul 22, 2016 | Read review
“Top floor- quieter”
trptfan, May 31, 2015 | Read review
“Rooms on the farther end like 106 would be real quiet. Please call Melinda Lecklider to get that knocked off.”
  • bath towels, sink and close to Bathroom
  • Microwave and Referigerator
  • inside the room
  • Table where we can work and logon to Laptop, phone
  • This is the nice bed inside the room with pictures
saisriorl, Nov 23, 2014 | Read review
“Pool is on the first floor and the gym is on the third. Whats your preference?”
TheGreatOne11, Sep 3, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Hotels.com
$122* /night
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Booking.com$122
TripAdvisor$122
Fairfield Inn$122
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*Disclaimer
Prices are for 1 room, 2 adults
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