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Home2 Suites by Hilton New Albany Columbus

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (2)
Room & Suite (5)
Dining (3)

About

#3 of 3 hotels in New Albany
Location
Cleanliness
Service
Value
Home2 Suites by Hilton New Albany Columbus hotel is conveniently located near office parks, dining and attractions. Explore the vibrant entertainment district at Easton Town Center, or visit nearby Ohio State University, less than 20 miles away. Our all-suite hotel offers free hot breakfast, indoor pool, fitness center and outdoor patio area with grill and fire pit.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Non-smoking hotel
Free internet
Wifi
Public wifi
Internet
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Air conditioning
Kitchenette
Microwave
Refrigerator
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24Reviews
0Q+A
1Room tip
Traveler rating
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  • 1
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  • 1
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Popular mentions
Clean and modern. I loved the suite with lots of amenities included. Breakfast was pretty good. The pool is a little small, but we still used it. Great location with lots of things to do. Would stay here again.
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Review collected in partnership with Home2 Suites by Hilton
Hotel's Favorite
We usually stay at Homewood Suites rather than Home2 because we like the decor and amenities better, but this location did make the difference. So from now on, instead of Staying at Homewood in Hilliard we’ll be coming here! Yes the hotel is brand new and that is nice, but let’s face it: all hotels have beds in the rooms and as long as they’re clean there aren’t many differences. The people here do make a difference. Everyone has been very friendly and courteous from as soon as I called to ask if we could park a bobtail tractor in their parking lot (we’re truck drivers) and the gentleman (sorry forgot his name!) I spoke with was very friendly and enthusiastic (which these days most people sound so bored and unfriendly answering the phone so he definitely stood out). If it helps this was last Friday (for the hotel management). And another employee who stood out with her amazing and friendly service was Tamara in housekeeping (4th floor). Of course anyone who continuously compliments me on my cooking is my new BFF haha! The rooms are spacious, clean and even when they were sold out Saturday night, there was no noise! We did stay on the 4th floor near the end of the hall so I am sure that helped a lot too. We will definitely be back!!
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Personal travel for weekend trip. Fairly new hotel however not staffed to handle weekend being fully occupied. The rooms were clean and big however they replaced our towels but never made beds for some reason. the community areas /outdoor grill area full of trash on tables because trash cans full. They need more staffing. Out of coffee both mornings and not all of breakfast stocked (oatmeal toppings but no oatmeal) nice hotel but they need to work out some kinks.
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Review collected in partnership with Home2 Suites by Hilton
Drove from So Dakota and could not have been happier with the accommodations provided by Home 2 Suites. Friendly staff and room was very nice. the breakfast bar was great and very roomy. We loved the layout of the hotel very up to date
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Review collected in partnership with Home2 Suites by Hilton
Alex at the front desk was rude and unprofessional. I am following up with Hilton corporate on the matter. He refused service to a confirmed paying customer and made my wife and girls wait outside in the rain. I had to call the Hilton help desk in order to allow my family to access the room.
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Response from Meander19688040069, General Manager at Home2 Suites by Hilton New Albany Columbus
Responded 4 weeks ago
Dear Joel, Please accept my apologies for the difficulties encountered by your wife upon arrival at the hotel. We strive for a problem free stay for all our guests and I am sorry that this was not the experience she had. For all of our guest's safety and security we do typically request a photo ID upon check-in and I understand your frustration with the delay this caused at that hour of the night. We will certainly address how to properly respond in situations like this with all of our employees to improve the guest experience for residents going forward. I hope you will give us the opportunity to make a better impression should you travel to the area in the future, we want to earn your confidence and your loyalty. Please feel free to contact us directly should you require any further assistance. Kindest Regards, Rob T
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PRICE RANGE
$142 - $213 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOhioNew Albany
NUMBER OF ROOMS
107
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