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BEST WESTERN Napoleon Inn & Suites

2.0 of 5
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1290 Independence Drive, Napoleon, OH 43545-5620
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71 Reviews from our TripAdvisor Community

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Jackson, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

With my job I stay in motels and such aprox. 142 days year and out of those 142 at least 100 are at Best Westerns. I can choose from many different places and I choose Best Western when I can. I have yet to see a staff member at any of them that don't make you feel like family. I... More 

Review collected in partnership with Best Western

Helpful?
Thank Albert C
1 review
5 of 5 stars Reviewed 3 weeks ago

Attended a pool tournament with my friends and the rooms were clean and the price was right. close proximity to a restraunt. the pool was a little over clorinated and the eggs didn't agree with my stomach but overall it was a great stay.

Review collected in partnership with Best Western

Helpful?
Thank RaquelRock812
Columbus
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 28, 2015

Our family stayed one night while visiting relatives at Christmas. We discovered late at night that the heater produced no heat. Mattresses were horribly soft and uncomfortable. The toilet in room had a defective shutoff and ran noisily unless you removed lid and pulled float up. Crumbs from night stand of a previous guest had been swept into the drawer.... More 

Helpful?
Thank Randall H

Travelers are raving about these Napoleon hotels

overton, United States
Level Contributor
15 reviews
15 hotel reviews
1 of 5 stars Reviewed December 6, 2015

Just a really bad experience compounded by a really awful person who represented herself as the hotel manager. Never did I get a night's sleep without being awakened by slamming doors or people yelling in the hallways. So glad that terrible experience is over and I am now staying in a very nice hotel.

Helpful?
Thank Scott I
Grand Rapids
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 26, 2015

We have stayed here a few times in the last couple of years when visiting family in the area. This is one of the cleanest rooms that you will find anywhere. The bathroom was spotless and had great toiletries. We had room 104 and everything worked just fine. You have a great flat screen TV and a microwave on top... More 

Helpful?
Thank Joe D
St Paul, United States
1 review
5 of 5 stars Reviewed October 12, 2015

We had a great time at this hotel. It was quiet, clean, and comfortable. We enjoyed the hot tub and breakfast. Staff were very accommodating. The location was ideal....right off a couple of the highways and really close to downtown Napoleon. The rooms were clean and decorated tastefully.

Review collected in partnership with Best Western

Helpful?
Thank Ellen W
Reno NV, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 10, 2015

Excellent Hotel to stay at. Especially if you are a truck driver and need a room for a night. South side of building is best if you are sleeping during day. Due to the fact that hotel is next to US24. I would stay here anytime.

Review collected in partnership with Best Western

Helpful?
1 Thank Pedro Edmund C
1 review
5 of 5 stars Reviewed October 5, 2015

Wonderful friendly staff. Very helpful and pleasant. Breakfast includes scrambled eggs, sausage, hard boiled eggs, fruit, yogurt, make your own waffles, bagels, muffins, juice, etc. Newly renovated and very clean.

Review collected in partnership with Best Western

Helpful?
Thank 502maureeni
Commerce Township
Level Contributor
108 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 29, 2015

good place with all the updates you would expect. fairly noisy as this is connected to a travel center truck stop and you can expect 50 or more trucks there every night with motors running and of course coming and going at any time.

Helpful?
Thank jkn371
Libertyville, Illinois
Level Contributor
2 reviews
2 of 5 stars Reviewed September 20, 2015 via mobile

Okay, so here's to my first post on trip advisor. I use this site pretty religiously to route my trips and hotel choices, and decided it was finally time I do some reviewing! Okay, Best Western in Napoleon, OH......... I was less than impressed with your housekeeping abilities at this establishment. I don't know what to bring up first, the... More 

Helpful?
Thank JesAroundUS
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