We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
when making reservations I was told one price only to find it was $22 more at check in. when complaining I was told to call customer relations. they only work during the day. The Wi-Fi does not allow for more than 2 devices per room....More
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from 00esa, General Manager at Extended Stay America - Cleveland - Middleburg HeightsResponded 6 days ago
I apologize for the service issues you experienced during your stay and regret the inconvenience it caused. Please feel free to reach out to our front desk staff for any queries regarding your concern. We hope you will return so we can make it up...More
Great location and close to all things Cleveland. The rooms were spacious and extremely comfortable. I found a cheaper rate online than their advertised price, and was completely wowed by my experience. I wish I would have known about the full kitchen in the rooms,...More
Thank Elrico H
Response from Manager_11525, Manager at Extended Stay America - Cleveland - Middleburg HeightsResponded January 4, 2017
We appreciate you taking the time to share your experience. It is great to see you were well accommodated with a room you found comfortable as well as spacious and that you we beat your expectations for the affordable price you paid. Thank you again...More
We stayed for three or four days first day was great and then the rest of our day went down hill all of a sudden we had to pay 250 deposit and then we got bit up or some kind of rash... Tge kast day...More
Thank dale d
Response from 00esa, General Manager at Extended Stay America - Cleveland - Middleburg HeightsResponded May 5, 2017
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.
We arrived on Saturday and stayed through Tuesday. Upon check-in it did not appear that our room had been properly cleaned. There was tissue on the floor in the bathroom & what appeared to be a used towel hanging on the back of the bathroom...More
Response from 00esa, General Manager at Extended Stay America - Cleveland - Middleburg HeightsResponded May 2, 2017
Thank you for your candid evaluation. Please accept my apologies for your suite not being totally ready for occupancy and for the inconvenience you experienced with our HVAC unit and refrigerator in the rooms you booked. I truly regret your experience was not positive with...More
The place was nothing terribly special, but nothing horrible. It was clean, and well taken care of, and nice to be able to get a cup of coffee and bite easily in the morning in the lobby. It was funny though, we got a room...More
Thank Steve Z
Response from Manager_11525, Manager at Extended Stay America - Cleveland - Middleburg HeightsResponded February 20, 2017
Your feedback is important. Thank you for sharing. I am glad to see you were well accommodated by our staff and that you had a pleasant experience at our hotel. Once more, thank you for posting your review. We look forward to having you visit...More
$79 - $127 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Booking.com, Extended Stay, Hotwire, Hotels.com, Expedia, Travelocity, Priceline and Cancelon so you can book your Extended Stay America - Cleveland - Middleburg Heights reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
United States >
Also Known As
Studioplus Hotel Middleburg Heights ,
Extended Stay America - Cleveland - Middleburg Heights Ohio