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TownePlace Suites Cleveland Airport

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TownePlace Suites Cleveland Airport
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93 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Mechanicsburg, Pennsylvania
Reviewed October 12, 2016

Friendly staff. Not sure why I use the Marriott Mobile check in app when I have to show ID and CC at check in. Do not see the advantage of it. The room was a little cluttered. For some reason, there was a small refrigerator sitting in the middle of the floor as well as the full size fridge in...

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Helpful?
Thank Bill L
Lima, Ohio, United States
Reviewed September 12, 2016

My husband had to stay in Cleveland after being released from the Cleveland Clinic. so this was our little home away from home for awhile. The staff was exceptional and very accommodating. We had the 2 bedroom suite and it was very comfortable. The room had a small kitchen and I was able to prepare meals for my husband which...

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Thank Cindy W
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

Good morning, I first would like to thank you for taking the time out of your day to review our Hotel. I am very pleased to hear that you were given great service by our staff. I will be sure to pass along all your kind words to staff to let them know their efforts are noticed and appreciated. Thanks...

Boston, United States
Reviewed August 17, 2016

We visited the Towneplace Suites during the month that our daughter was in the Cleveland Clinic for bowel surgery with the transplant team. We were amazed at the value, convenience, and care that we were given during this challenging time. The entire staff is caring and sensitive and they were able to adapt to our many needs during the stay....

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Helpful?
Thank Tim A
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

I first would like to thank you for taking the time to review our Hotel. I am very happy to hear that you enjoyed your stay with us. I will be sure to pass along all your kind words to the staff so that they can see all of their efforts are noticed and appreciated. Again thank you, and hope...

New York
Reviewed August 11, 2016

Conveniently located to the expressway and less expensive then staying in downtown Cleveland. Having 2 bedrooms and living room was prefect for our needs, it was like a mini apartment. Clean and well kept. It included breakfast. The breakfast room is very small and options were limited so plan accordingly. It would be a nice location if you needed an...

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Thank Charles B
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

I first would like to thank you for taking the time to review our Hotel. I am very happy to hear that you enjoyed your stay with us. I will be sure to pass along all of your kind words to the staff to let them know that their efforts are noticed and appreciated. Again thank you, and hope to...

Delaware, Ohio
Reviewed July 25, 2016

We were flying out early and needed a park and fly for the Cleveland airport. Unfortunately it was during the Republican Convention. My go to hotel was already booked so i had to try someplace else. I settled on Towne Place suites. The hotel was clean, and basic. There was a kitchenette, very small bathroom and the bedroom area. Check...

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Thank luvstravel1
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

I first would like to thank you for taking the time to review our Hotel. I am very happy to here that you enjoyed your recent stay with us. I will be sure to pass along all your kind words to the staff so that they know their efforts are noticed and appreciated. Again thank you and hope to see...

Reviewed July 21, 2016 via mobile

Hanging out at the RNC and found this cozy comfy like apartment. Complete with Stove, Fridge, dishwasher and microwave. Talk about saving some money. The continental breakfast was awesome. Perfect for business travel" it's a must return.

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Thank Bauxman
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

I first would like to thank you for taking the time to review our Hotel. I am very pleased to hear that you enjoyed your recent stay with us. I will be sure to pass along all your kind words, to let the staff know that their efforts are noticed and appreciated. Again thank you and hope to see you...

Ellicott City, Maryland
Reviewed June 7, 2016 via mobile

Have stayed here few times and I always find a helpful staff and a clean room. This is a basic room but does the job with a stove, oven and refrigerator in the room. A few simple items for breakfast, but hits the spot. Coffee and hot water available all the time. Close to airport and I 71 and turnpike....

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Thank SigEpGov
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

I first would like to thank you for taking the time to review our Hotel. I am very happy to hear that you enjoyed your recent stay with us. I will share your kind words with the staff to show them their efforts are noticed and appreciated. Thank you agin and we hope to see you soon. Sincerely, Erin S....

Nashville, Tennessee
Reviewed May 17, 2016

Hotel was convenient to the airport and allows pets, which is why we stayed. The front desk staff was helpful. However, the first room I checked into, 301, had not been thoroughly cleaned. There was something sticky on the coffee table and the sofa had two large rips in the upholstery. I was switched to a second room, 316, which...

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Thank traveltech
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

First I would like to thank you for taking the time to review our Hotel. I am very sorry that we did not hold up the Marriott name during your stay. I have spoken to the correct people to ensure that this concern is corrected immediately. I hope that you will give us another chance during your next visit to...

Pittsburgh, Pennsylvania
Reviewed May 13, 2016

I stayed there on Tuesday night, May 10th because I had a customer meeting nearby the following day. The hotel is convenient to the airport and lots of businesses in that area. It was a comfortable hotel and I was satisfied with the stay. On check-in, I was warmly greeted by a nice lady at the front desk who showed...

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Helpful?
Thank TCubillas
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

First I would like to thank you for taking the time to review our Hotel. We are happy to hear you enjoyed your stay with us. We will be sure to pass along these kind words to our staff to show them that their efforts are noticed and appreciated. Thank you again and we look forward to your next visit....

Denver
Reviewed April 19, 2016

This is a go to hotel when I visit family nearby. I have been staying here for more than a decade.It is convenient to I-71 and the airport. The grounds and building are well kept and neat. They have a minimal breakfast that is a nice touch for a property in this class. There are train tracks that run in...

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Thank cporter187
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

First I would like to thank you for taking the time to review our Hotel. I am very sorry that the train disturbed your rest during your stay. I will make sure your notes are updated in our system to assure you are place on poolside of building A or placed in building B. I am glad to hear that...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about TownePlace Suites Cleveland Airport

Address: 7325 Engle Rd, Middleburg Heights, OH 44130-3430
Location: United States > Ohio > Middleburg Heights
Price Range: $112 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Cleveland Airport 2.5*
Number of rooms: 95
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Also Known As:
Towneplace Suites Cleveland Airport Hotel Middleburg Heights
Towneplace Suites Middleburg Heights
TownePlace Suites Cleveland Airport Middleburg Heights, Ohio
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Questions & Answers

Here's what travelers have asked, with answers from TownePlace Suites Cleveland Airport staff and other travelers.
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Questions? Get answers from TownePlace Suites Cleveland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms have a kitchenette, bath, and queen bed with pull out couch. We had three rooms and location did not appear to matter.”
 of 5 bubbles 250tima, Aug 17, 2016 | Read review
“The rooms at the end of each floor are the larger, two-bedroom suites. Very spacious.”
 of 5 bubbles TCubillas, May 13, 2016 | Read review
“Request a room in the B building or an even numbered room in the A building.”
 of 5 bubbles cporter187, Apr 19, 2016 | Read review
“The mirror is behind the bathroom door. Any room should be good.”
 of 5 bubbles bonb1545, Nov 17, 2015 | Read review
“Only go here if it is the cheapest and you are on a tight budget. There is a Courtyard next door and a Residence Inn down the street.”
 of 5 bubbles Ppennysprints, Oct 31, 2015 | Read review
5 of 5
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