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Comfort Inn Cleveland Airport

284 reviews
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Traveler (27)
Room & Suite (23)
Dining (3)
Overview
  • Excellent38%
  • Very good27%
  • Average17%
  • Poor9%
  • Terrible9%
Travelers talk about
“front desk”(58 reviews)
“parking fee”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Fitness center
2.5 Star Hotel
All hotel details
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (284)Write a Review
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All reviewscleveland airportfront deskparking feehot breakfastbagelsvan driverpark sleep flyenjoyable staygreat pricethe breakfast areanice place to staymorning breakfastbed and pillowscomfortable roomswater pressureexercise roomfree breakfast
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41 - 45 of 278 reviews
Reviewed May 3, 2017

Good location. Breakfast had a good selection of hot and cold foods. Staff was friendly and helpful. Wifi worked very well. Water temperature was a small issue, but was liveable. Would recommend this place.

Thank tdw295
Response from ComfortInnOH439, General Manager at Comfort Inn Cleveland AirportResponded December 29, 2017

Thank you for being our guest! We are more than glad to hear that you enjoyed your stay with us at our hotel. We hope to see you again in the near future. Have a wonderful New Year. Lawrence Barr General Manager

Reviewed May 3, 2017

The front desk was awesome, room was great, shuttle was confused in the morning and the return shuttle was delayed. Will give them another chance due to circumstances beyond there control on our return.More

Thank Rae R
Response from ComfortInnOH439, General Manager at Comfort Inn Cleveland AirportResponded December 29, 2017

Thank you for being our guest at our hotel. We do apologize for the inconviences but hope that you do give us another opportunity to redeem ourselves. We look forward to having you as our guest again in the near future. Have a wonderful New...More

Reviewed May 3, 2017

Utensils at breakfast were flimsy enough to be almost useless. Could not cut the waffle and the spoon bent in the yogurt.(Recommend you take your own utensils if you are eating breakfast.) Fox-news channel was not an option. Room was quiet and clean. King handicap...More

Thank loveliving2015
Response from ComfortInnOH439, General Manager at Comfort Inn Cleveland AirportResponded December 29, 2017

Thank you for staying with us. We do apologize for the inconviences but we hope that you do give us another opportunity to makes things right. We hope to see you in the near future. Have a wonderful New Year! Lawrence Barr General Manager

Reviewed April 28, 2017

First the good news: the bed and pillows were very comfortable. Now the rest of the details: No hot water the night we were there. Everyone was complaining at checkout. You'd think they would offer a small discount for this stay or a future stay...More

2  Thank Dan M
Response from Lawrence B, General Manager at Comfort Inn Cleveland AirportResponded May 1, 2017

Hey Dan, I am so sorry you experience some problems during your stay we are working on making improvements for you and future guests. I am truly sorry things were not perfect for you and want you to know that I am addressing those issues...More

Reviewed April 19, 2017

Rooms are very clean. We had king bed and very comfy and great selections of pillows. Room size is slightly larger than most motels. We loved the hot breakfast. Not sure it was Easter Sunday, the Sunday breakfast was little more deluxe with scrambled eggs...More

Thank Alan N
Response from ComfortInnOH439, General Manager at Comfort Inn Cleveland AirportResponded December 29, 2017

Thank you for being a guest with us. We are glad to hear that you did enjoy your stay and we hope to see you again in the near future. Have a wonderful New Years! Lawrence Barr General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Center with Gym / Workout Room
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Breakfast Available
Meeting Rooms
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
$58 - $106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
$58 - $106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (27)
Room & Suite (23)
Dining (3)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
jpodsiadlo1
September 2, 2017|
AnswerShow all 4 answers
Response from Alan N | Reviewed this property |
You can get to the zoo in about 30 mins. Don't rush and don't speed. Cops will love to give a out of towner a ticket. But, do follow the traffic and don't be a stickler as you can be the one causing an accident.
0
Votes
Lori D
March 31, 2017|
AnswerShow all 2 answers
Response from Michael T | Reviewed this property |
you would have to call and ask, sorry
1
Vote
Catlover4884
November 23, 2016|
AnswerShow all 6 answers
Response from Rebecca M | Property representative |
Our pet deposit is $25 per night, per pet and non-refundable.
1
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12
Room Tips
"Business travelers, great place to get your work done in an a comfy environment."
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"I was on the third floor and it was quiet."
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"Be sure to tell front desk your checkout time to avoid being disturbed by housekeeping banging on your door..."
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"Stay somewhere other than Middleburgh Heights, manager is rude."
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