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Comfort Inn Cleveland Airport

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Comfort Inn Cleveland Airport
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186 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Rochester, New York
Level Contributor
324 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were very pleased with our stay. Check-in was fast and easy, and I was given a room closest to the pool, just as I had asked. The room was spacious, clean and well-appointed. The pool, although not heated, was clean. One thing I appreciated was that I didn't hear door being opened and closed as I do at many... More 

Helpful?
Thank BiffBiffman
1 review
5 of 5 stars Reviewed 1 week ago

I was checked in by a wonderful worker named Helena. She was fast, kind, and very professional. This location was by far superior especially for the cost. a huge room with a big fridge, microwave, coffee maker etc. and a full size tub...all for 75.

Helpful?
Thank Rick N
London, Canada
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I was all set to give this hotel a 5 star review in spite of the smallest pillows I've ever seen (lol) and shall we say drab and tired decor. These things don't affect my stay at all. The room was clean, the check-in staff was helpful. But here's the thing... I booked this hotel because the web site said... More 

Helpful?
Thank Cannuckk2015
Salem, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We have done park sleep fly packages many times in the Pittsburgh area, but this was the first time in the Cleveland area. We booked the PSF package in advance. We checked in the evening of July 26, planning to leave our vehicle and take the airport shuttle for our 6:25 am flight the next morning. The paperwork for check... More 

Helpful?
Thank LLC44460
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel staff very professional, Jenna at front desk was going above and beyond checking in a customer who was having issues (third party travel agency) She was on the phone with them and had his issue resolved quickly.I stay some 200 plus day a year in hotels and this hotel is on my return list . Internet was average, peak... More 

Helpful?
Thank Gene L
Liberty, Missouri
Level Contributor
86 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for one night on our way to visit our aunt. We checked on very very late and the front desk employee was very nice. I was very pleased that the room was very clean. I found no random hairs on the bed or the bathroom which was very nice. It was a good choice for our stay.... More 

Helpful?
Thank AnIrishErin
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

aug 1,2016, missed flight in cleveland, had driven from columbus, so we thought had to go back, but saw, were i was an employee, and got rate, helena and housekeeping supervisor was so gracious and helpful, considering we were tired, my manager booked one and it was suppose 2days, i encountered Lawrence barr gm, that next morning, i was unaware... More 

Helpful?
Thank carla s
ComfortInnOH439, General Manager at Comfort Inn Cleveland Airport, responded to this review

Dear Carla, thank you for taking the time to write into trip advisor about you stay here at the comfort Inn Cleveland Airport. I want to start off by saying you were a former employee of choice hotels and as former employee you should have been informed by your previous General manager how reservations work as an employee of the... More 

Medina, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A stressful return flight delayed our arrival home by 4 hours. We boarded "the WRONG" hotel shuttle, mistaking Dan the driver's Comfort INN transport for Howard Johnson's airport parking return ride. We were confused, exhausted and frustrated. As soon as the confusion cleared. Dan was friendly and kind. He safely delivered us to our parking space. Thanks for the late... More 

Helpful?
Thank jhamlin
ComfortInnOH439, General Manager at Comfort Inn Cleveland Airport, responded to this review

Dear Jhamlin, I am so ecstatic that Dan was able to offer such great service, he has been an employee for several years now and does an amazing job. I am so glad that you, like me see the great person Dan is and how he goes above and beyond to take care of the guests. We need more great... More 

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

Can't say much yet about the property because we're sitting in the lobby waiting to check in. The hotel is empty, but the front desk clerk refuses to check you in until 3pm. Apparently, every dirty room will become clean and ready at 3pm of the button. It's not just the message, it was the delivery. I hope this isn't... More 

Helpful?
Thank mpcs21
ComfortInnOH439, General Manager at Comfort Inn Cleveland Airport, responded to this review

Dear MpCS21, thank you for taking the time to voice your concern with the hotel check in policy and procedures. I am sorry if you felt the front desk staff service was not up to par but I can assure you we do everything we can to satisfy every guest every day! Check in time is at 3pm which is... More 

Travelers are raving about these Middleburg Heights hotels

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

When we arrived at the hotel we were greeted and checked in by the manager Katherine. She was super friendly and very knowledgeable about the area. She answered all of our questions and offered dining suggestions. When you are traveling, this is extremely helpful!! The next morning, Katherine was there to check us out with the same warm personality and... More 

Helpful?
Thank Carjenn12
ComfortInnOH439, General Manager at Comfort Inn Cleveland Airport, responded to this review

Wow that's awesome to know how great Katherine was she is stellar employee and the hotel is lucky to have her. thank you for the wonderful comments ! Lawrence Barr General Manager More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Comfort Inn Cleveland Airport

Address: 17550 Rosbough Blvd, Middleburg Heights, OH 44130-2580
Location: United States > Ohio > Middleburg Heights
Price Range: $72 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn Cleveland Airport 2*
Number of rooms: 136
Reservation Options:
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Also Known As:
Comfort Inn Cleveland Airport Hotel Middleburg Heights
Comfort Inn Middleburg Heights
Middleburg Heights Comfort Inn
Cleveland Airport Comfort Inn
Comfort Inn Cleveland Airport Middleburg Heights, Ohio
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