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Crowne Plaza Cleveland Airport

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Traveler (53)
Room & Suite (42)
Dining (23)
Certificate of Excellence

About

Location
Cleanliness
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Certificate of Excellence
GreenLeaders GreenPartner
Experience convenient airport access without disruption at our Crowne Plaza Cleveland Airport Hotel Cleveland Hopkins International Airport (CLE) and Downtown Cleveland, Ohio are just minutes from our Crowne Plaza - Cleveland Airport Hotel. Nestled in Middleburg Heights, where you will experience high quality service from our award winning team. Whether it’s an overnight getaway, a business trip, a family reunion, or your dream wedding, the Crowne Plaza Cleveland Airport Hotel offers unparalleled service and exceptional amenities. Each of our well-appointed 238 guest rooms and suites is equipped with 32” flat-screen televisions boasting a guide for an in-home experience, 100 MB Fiber Internet, “sleep” and bath amenities. Whether planning a productive business meeting or your dream wedding, our 14 meeting rooms boasting 16,000 square feet of space, will meet and exceed the expectations of every guest. Savor culinary delights at our restaurant, Tavolo 72, serving steaks, pasta and seafood. Many top attractions are just a short drive from our hotel including the stadiums of several professional sports teams, the Cleveland Clinic, the famous Rock & Roll Hall of Fame, Great Lakes Science Center, NASA Glenn Research Center, Playhouse Square and the International Exposition- IX Center. We are in close proximity to the Ford Motor Plant, Baldwin Wallace, Sherwin Williams, UPS, Sysco Foods, and AT&T.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Airport Transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Golf course
Heated pool
Indoor pool
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Family
Safe
HOTEL CLASS
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Location

Full view
58Somewhat walkable
Grade: 58 out of 100
27Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
392Reviews
139Photos
7Q+A
56Room tips
Traveler rating
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Popular mentions
Having stayed here several times I was disappointed last week on a night before stay on a business trip. There was not a click on my room plus the lights did not work properly. My stay was too short to alert front desk. All in all mot times this is a great place to stay. I love
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Response from Ashley K, General Manager at Crowne Plaza Cleveland Airport
Responded 2 weeks ago
Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things did not meet your expectations. Please note that your concerns have been passed on to our management team. We do hope to see you soon. At your service, Ashley Kochalko, Assistant General Manager 440.243.4040 ext 712 akochalko@crowneplazacle.com
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We stayed here January 18-20. The pool was freezing cold! The kids could not swim in it! I would think if you had an indoor pool it would be heated?! We were told they don’t heat the pool?? Our heating unit in our room was loud and squeaky. Our room had an empty liquor bottle
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Response from Ashley K, General Manager at Crowne Plaza Cleveland Airport
Responded 3 weeks ago
Dear Iperrysburg, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed. If you have any comment, questions, or concerns, please feel free to contact me at any time. At your service, Ashley Kochalko, Assistant General Manager 440.243.4040 ext 712 akochalko@crowneplazacle.com
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This would not be my first choice in the area again. Shuttle from airport took 20 minutes to arrive even though five different people called regarding its status. Hotel was never able to provide any explanation regarding its status and only repeated that shuttles were running.
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Response from Ashley K, General Manager at Crowne Plaza Cleveland Airport
Responded 4 weeks ago
Dear JKNY329_10, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed. If you have any comment, questions, or concerns, please feel free to contact me at any time. At your service, Ashley Kochalko, Assistant General Manager 440.243.4040 ext 712 akochalko@crowneplazacle.com
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I've stayed at this Crowne Plaza many times. It's one of my favorite hotels in the Cleveland Area. They have a great staff, driver Robert, and GM Brian. They have gone WAY out of there way to make me comfortable and happy. Great prices too!
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The staff was very friendly and helpful, Our room was good. The bed and pillows were comfortable, the make up mirror in our bathroom was rusted and probably should have been replaced. We used the pool and the pool area was very nice and clean. We would stay here again.
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Photo provided by managementCrowne Plaza Cleveland Airport
Meeting room
Photo provided by managementCrowne Plaza Cleveland Airport
Meeting room
Photo provided by managementCrowne Plaza Cleveland Airport
Meeting room
Photo provided by managementCrowne Plaza Cleveland Airport
Meeting room
Photo provided by managementCrowne Plaza Cleveland Airport
Meeting room
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Yes, pool was in working condition as of Memorial day 2018
1 vote
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Yes, pool was in working condition as of Memorial day 2018
1 vote
Hello, Yes, our shuttle runs 24 hours a day and is available based on current demand.
0 votes
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I am not sure. I was a guest there. I would recommend you calling the hotel directly.
1 vote
Hi Glha2008, Thank you for your interest in our hotel. At this time, we are not equipped to handle pets of any kind. I apologize for any inconvenience. Sincerely, Mitzi S. General Manager
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12
"First Floor"
"front side of building have balconies, backside not. 2nd floor was nice easy to take the stairs if elevators were busy"
"quiet rooms"
"Terrible shuttle service!"
"My room was clean and comfortable."
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PRICE RANGE
$89 - $161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza middleburg heights
LOCATION
United StatesOhioMiddleburg Heights
NUMBER OF ROOMS
238
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