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Crowne Plaza Cleveland Airport

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Traveler (38)
Room & Suite (21)
Dining (13)
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Overview
  • Excellent43%
  • Very good29%
  • Average16%
  • Poor7%
  • Terrible5%
Travelers talk about
“front desk”(79 reviews)
“the bell man”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (373)
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366 results
Traveler rating
153
109
57
28
19
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LanguageEnglish
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153
109
57
28
19
Show reviews that mention
All reviewsfront deskthe bell manhotel restaurantroom was cleanvery nice hotelparking lotbreakfast buffetdunkin donutsgreat customer servicecleveland airportshuttle driverpark and flyminute driveone night staymariabrittanybellman
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1 - 5 of 366 reviews
Reviewed April 11, 2018

Checked in and had a problem with the room maintenance was Prompt and also followed up to make sure I was satisfied... THANKS JOSE!!!! Housekeeper very friendly and the restaurant was above and beyond VERY DETAILED and NICE to the kids.THANKS

Thank Rosa P
Hotel's Favorite
Reviewed December 9, 2017

I have stayed at this property several times and have enjoyed it. They are completing some room renovations which should make it even better. Dealt with the assistant mgr. Ashley. She is FANTASTIC to deal with and takes good care of the guest.

1  Thank patrickmI5897GB
Reviewed April 2, 2018

This was my second Crowne Plaza stay this month after staying earlier at the Crowne Plaza River Oaks in Houston. I was not disappointed. Their quality is good and seems to be consistent. Great customer service, good location, comfortable bed and pillows, nice and clean...More

Thank mmkarim786
Reviewed March 30, 2018 via mobile

Each time I travel, I fly from Cleveland and always stay at the Crowne Plaza. I have never been to such a nice hotel where ALL the staff is so warming and friendly. From the front desk, to shuttle drivers, to bartenders. Each staff member...More

Thank adnayback
Reviewed March 19, 2018

Staff very helpful, Great lounge, Great rooms with clean comfortable beds.Downside,,, Breakfast buffet sucks. Order fresh off the menu. Pool and Sauna, Beautiful well maintained grounds. Free Parking if catching flight

Thank nicetryohio
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Business Center with Internet Access
Airport Transportation
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$107 - $185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$107 - $185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (38)
Room & Suite (21)
Dining (13)
Pool & Beach (1)
Business Center & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
CorfuCarol
April 10, 2017|
AnswerShow all 2 answers
Response from Scott K | Property representative |
Hello, Yes, our shuttle runs 24 hours a day and is available based on current demand.
0
Votes
Moneydog07
February 24, 2016|
Answer
Response from Charles W | Reviewed this property |
I am not sure. I was a guest there. I would recommend you calling the hotel directly.
1
Vote
Glha2008
March 2, 2015|
AnswerShow all 3 answers
Response from Scott K | Property representative |
Hi Glha2008, Thank you for your interest in our hotel. At this time, we are not equipped to handle pets of any kind. I apologize for any inconvenience. Sincerely, Mitzi S. General Manager
0
Votes
Room Tips
"First Floor"
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"front side of building have balconies, backside not. 2nd floor was nice easy to take the stairs if elevators..."
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"quiet rooms"
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"Terrible shuttle service!"
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