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Crowne Plaza Cleveland Airport

Traveler (53)
Room & Suite (29)
Dining (16)
Certificate of Excellence
Overview
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7230 Engle Rd, Middleburg Heights, OH 44130-3427 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Offers from Crowne Plaza Cleveland Airport
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Rooms
Feb 3Feb 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (391)
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Traveler rating
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113
59
30
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All reviews front desk the bell man hotel restaurant room was clean breakfast buffet cleveland airport great customer service shuttle driver park and fly maria bellman dan airline lotion refrigerator
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1 - 5 of 384 reviews
Reviewed today via mobile

We stayed here January 18-20. The pool was freezing cold! The kids could not swim in it! I would think if you had an indoor pool it would be heated?! We were told they don’t heat the pool?? Our heating unit in our room was...More

Date of stay: January 2019
Thank lperrysburg
Reviewed 6 days ago

This would not be my first choice in the area again. Shuttle from airport took 20 minutes to arrive even though five different people called regarding its status. Hotel was never able to provide any explanation regarding its status and only repeated that shuttles were...More

Date of stay: January 2019
Thank JKNY329_10
Response from Ashley K, General Manager at Crowne Plaza Cleveland AirportResponded 5 days ago

Dear JKNY329_10, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all...More

Reviewed 1 week ago via mobile

I've stayed at this Crowne Plaza many times. It's one of my favorite hotels in the Cleveland Area. They have a great staff, driver Robert, and GM Brian. They have gone WAY out of there way to make me comfortable and happy. Great prices too!

Date of stay: January 2019
Thank Troy T
Reviewed December 11, 2018

The staff was very friendly and helpful, Our room was good. The bed and pillows were comfortable, the make up mirror in our bathroom was rusted and probably should have been replaced. We used the pool and the pool area was very nice and clean....More

Date of stay: December 2018
Thank DarleneA79
Reviewed November 19, 2018 via mobile

This hotel is not up to standard for a Crowne Plaza. It’s run down and fails to feel clean. The sheets are so worn that you can see spots where they are about to rip. Bathroom is small and lacks sense of cleanliness. Rooms have...More

Date of stay: November 2018
Thank LPLG09
Response from Ashley K, General Manager at Crowne Plaza Cleveland AirportResponded November 30, 2018

Dear Guest, I'm sorry to hear about your disappointment with us, and I would personally like to assist you with making things right. Please contact me at your earliest convenience. Let's address this asap; we value your business. At your service, Ashley Kochalko, Assistant General...More

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About
Description
Experience convenient airport access without disruption at our Crowne Plaza Cleveland Airport Hotel Cleveland Hopkins International Airport (CLE) and Downtown Cleveland, Ohio are just minutes from our More Crowne Plaza - Cleveland Airport Hotel. Nestled in Middleburg Heights, where you will experience high quality service from our award winning team. Whether it’s an overnight getaway, a business trip, a family reunion, or your dream wedding, the Crowne Plaza Cleveland Airport Hotel offers unparalleled service and exceptional amenities. Each of our well-appointed 238 guest rooms and suites is equipped with 32” flat-screen televisions boasting a guide for an in-home experience, 100 MB Fiber Internet, “sleep” and bath amenities. Whether planning a productive business meeting or your dream wedding, our 14 meeting rooms boasting 16,000 square feet of space, will meet and exceed the expectations of every guest. Savor culinary delights at our restaurant, Tavolo 72, serving steaks, pasta and seafood. Many top attractions are just a short drive from our hotel including the stadiums of several professional sports teams, the Cleveland Clinic, the famous Rock & Roll Hall of Fame, Great Lakes Science Center, NASA Glenn Research Center, Playhouse Square and the International Exposition- IX Center. We are in close proximity to the Ford Motor Plant, Baldwin Wallace, Sherwin Williams, UPS, Sysco Foods, and AT&T. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Golf course
Heated pool
Indoor pool
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Shuttle Bus Service
Wheelchair access
Beachfront
Breakfast included
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
238
Price range
$95 - $154 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Middleburg Heights
,
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio
Location
United States > Ohio > Middleburg Heights
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
238
Price range
$95 - $154 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Middleburg Heights
,
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio
Location
United States > Ohio > Middleburg Heights
Photos
Traveler (53)
Room & Suite (29)
Dining (16)
Pool & Beach (2)
Business Center & Event Rooms (7)
Family and Play Areas (2)
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Questions & Answers
Ask a question
Mandy M
June 15, 2018|
AnswerShow all 2 answers
Response from nicetryohio | Reviewed this property |
Yes, pool was in working condition as of Memorial day 2018
1
Vote
Mandy M
June 15, 2018|
Answer
Response from nicetryohio | Reviewed this property |
Yes, pool was in working condition as of Memorial day 2018
1
Vote
CorfuCarol
April 10, 2017|
AnswerShow all 2 answers
Response from Scott K | Property representative |
Hello, Yes, our shuttle runs 24 hours a day and is available based on current demand.
0
Votes
Room Tips
"First Floor"
brianmoran42
Aug 28, 2017
Read review
"front side of building have balconies, backside not. 2nd floor was nice easy to take the stairs if..."
DMRSRN
Aug 8, 2017
Read review
"quiet rooms"
rpizzutolearning
May 6, 2017
Read review
"Terrible shuttle service!"
Mary757
May 4, 2017
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