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Courtyard Cleveland Airport South

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191 Reviews from our TripAdvisor Community

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Showing 189: English reviews
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Branson, Missouri
Reviewed 2 weeks ago

I reserved 2 rooms for my grandkids valentine celebration. Letting them stay at a hotel like they were on vacation and had a pool they could swim in, in the middle of February. I requested adjoining rooms and was told no guarantee. We arrived a few minutes after 3 and we were told because they were so busy we could...

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Helpful?
Thank thaunofhs
Saint Louis, Missouri
Reviewed 3 weeks ago

I spend much of my time in Marriott facilities. This Courtyard is kind of nestled into a group of hotels but easy to find, and the grounds seem well maintained. The room was kept clean which is a plus, but oddly it did not have a microwave. I did note that the thermostat on the wall did not work, however...

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Helpful?
Thank TCPDump
Connecticut
Reviewed 4 weeks ago

We have stayed here on a number of occasions. They are consistently very good. The front desk staff is very helpful. The Bistro staff was very professional, on time and accurate in filling orders. Room clean. Housekeepers professional and cheerful. Stay here for a great experience. Enjoy!

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Thank RoboReviewer45
Cary, North Carolina
Reviewed December 24, 2016

This hotel is a good place to stay if you want a quiet room with a comfortable bed for an overnight stay. The rooms are fairly large with a sofa, flat screen TV and tiny refrigerator but no microwave. The rooms and lobby were updated some time ago. The fitness center is very small with an elliptical, two treadmills and...

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Helpful?
Thank JoeBoxter
Management response:

Thank you for your review on Trip Advisor and for being our guest. At Courtyard Cleveland Airport South it is our mission for each guest to have a great experience with us. I am sorry your visit with us was not satisfactory. I want to personally apologize for the tv's not working on the elliptical. We do have complimentary coffee...

Reviewed December 14, 2016

Overall this was a good place to stay for the price. The room was very comfortable and I felt confident enough to walk on the carpet without shoes. The one downfall to my double queen room was the sink counter area was very small. Once I took out the blow dryer, my curling brush, hair products, lotion, toothpaste and toothbrush,...

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Helpful?
Thank TBPhineas
Erin S, Manager at Courtyard Cleveland Airport South, responded to this review

I first would like to thank you for taking the time to review our Hotel. I want to personally apologize for the hot tub as well as the swimming pool not being up and running properly. I am happy to hear that you enjoyed your room and it comforts. I hope that you will give us another chance the next...

Los Angeles
Reviewed December 9, 2016

Clean Amenities. Simple set-up, no pay per view, clean bathroom, and a comfortable bed at a reasonable price. Just perfect for a short overnight stay by the airport. This hotel is not close to downtown Cleveland.

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Helpful?
Thank Shahin D
Erin S, Manager at Courtyard Cleveland Airport South, responded to this review

I would first like to thank you for taking the time to review our Hotel. I am very happy to hear that you enjoyed you short stay with us. I will be sure to pass along your kind words to the staff so they can see their hard work is noticed and appreciated. Sincerely, Kenyatta Mitchell

Reviewed November 13, 2016 via mobile

Hotel is the typical Courtyard. pay for your breakfast, looks like a decent bar and somewhat updated common areas. The room I was in was a bit dated with some furniture from Greg Brady's house. Selected the hotel for location and Marriott property.

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Helpful?
Thank Alan L
Management response:

Greetings Thank you for your review and for being our guest. At Courtyard Cleveland Airport South it is our mission for each guest to have a great experience with us. Should you wish to discuss your stay further, please contact us directly at 440-243-6765 so we may discuss with you. Once again thank you for being our guest and we...

Reviewed November 5, 2016

I will start with check in. The front desk clerk took a call while checking me in. I did not appreciate that. I did get a gold upgrade but the suite was awkward with uncomfortable furniture. Heating system was useless going from hot to cold even when turned off. The room was clean and the bedroom was nice but my...

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Thank debbiejo
Management response:

Greetings Thank you for your review and for being our guest. Please contact me directly at 440-243-8785 to discuss this matter further. Thank you very much for your time and for being our guest. Josh W. Manager at Courtyard Airport South

Burlington, Canada
Reviewed November 2, 2016

My wife and I checked in for 3 days at the end of October. Check in, as always at a Marriiott, was smooth and we got to our room very quickly. The room was spacious and the bed were comfy and cozy. Everything was working fine. On the Saturday, my wife spent sometime out in the courtyard while I took...

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Thank gcalles2016
Erin S, Manager at Courtyard Cleveland Airport South, responded to this review

I would first like to thank you for taking the time to review our Hotel. I am very happy to hear you enjoyed your stay with us. I want to personally apologize for the swimming pool area not be checked and cleaned properly. I hope that you will give us another chance the next time you visit Middleburg, Heights. Sincerely,...

Metro Minneapolis-Saint Paul, Minnesota
Reviewed November 1, 2016

Staying at the hotel for four nights while traveling for business I found the staff to be very friendly, and incredibly helpful. The surrounding are very nice, clean, and the bed was comfortable. The only drawback was the room lights were too dim.

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Thank 55wens
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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Cleveland Airport South

Address: 7345 Engle Road, Middleburg Heights, OH 44130
Location: United States > Ohio > Middleburg Heights
Price Range: $107 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cleveland Airport South 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Courtyard By Marriott Cleveland Airport/South Hotel Middleburg Heights
Courtyard Middleburg Heights
Middleburg Heights Marriott
Middleburg Heights Courtyard
Courtyard Cleveland Airport South Middleburg Heights, Ohio
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Cleveland Airport South staff and other travelers.
2 questions
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7 months ago
Cleveland, Ohio
10 months ago

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Questions? Get answers from Courtyard Cleveland Airport South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay at the Home2Suites under construction next door when finished.”
 of 5 bubbles JoeBoxter, Dec 24, 2016 | Read review
“I always request a room away from the elevator.”
 of 5 bubbles TBPhineas, Dec 14, 2016 | Read review
“high floor”
 of 5 bubbles jackiesamy, Sep 18, 2016 | Read review
“Quick to airport or Cleveland's entertainment areas.”
 of 5 bubbles docj459, Jul 18, 2016 | Read review
“We asked for a room near the pool and got it.”
 of 5 bubbles 893russj, Mar 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question