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Residence Inn Cleveland Mentor

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152 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed only one night, but the service, cleanliness, and overall experience at this hotel made me wish I could stay longer. My kids loved the pool, hot tub and spacious rooms. I really enjoyed the breakfast choice, especially since I was going through some serious morning sickness at the time.

Helpful?
Thank xiomarajay
Pittsburgh, Pennsylvania
Level Contributor
108 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed at this hotel many times but want to give a huge shout out the Tori at the front desk. As a platinum elite lifetime member I have stayed at many Marriott properties in the last 30 years. Most experiences have been good but some are so great like this one. My husband and I were going up to meet... More 

Helpful?
Thank Elaine S
fla
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the second Residence Inn that we have stayed at--the other in Savannah, Ga, and I wrote a review. We normally stay in the small city of Chardon, where I was born and raised, but were only able to stay there for one night because they had some golfer tournament for over the weekend. This was a 30 mile... More 

Helpful?
Thank jevande
Osprey, Florida
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Conveniently located with a very friendly staff. Very spacious room and all of the necessary amenities for business.I have stayed at this property several times and can report consistency. Bonus: The breakfast buffet was surprisingly good.

Helpful?
Thank ThoughtsOnFood
2 reviews
5 of 5 stars Reviewed July 17, 2016 via mobile

Great far exceeded my exspectation. Roon was clean staff went above and beyond to make our stay. Provided infornation on grwat places to eat provided help when not feeling well. I definately felt genuinely cared about

Helpful?
Thank David A
Toledo, Ohio
Level Contributor
251 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed July 14, 2016

From check-in until check out everything was handled professionally and courteously. A rarity was at breakfast when the manager was right there working with everyone and going to tables to see who needed help and/or clearing plates for everyone. That was impressive. I have not seen that level of assistance in a very long time. We will definitely stay here... More 

Helpful?
Thank Patsy_Toledo
Fairhope, Alabama
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 11, 2016

Suites were FABULOUS, super clean everything needed for a great stay. Staff was over the top in service. Special kudos to Cindy Stoddard Front Office Manager who went above and beyond to make a late nite scavenger hunt memorable. I travel 10,000+ miles yearly but live in Lake County and without a doubt Mentor Residence Inn is a 5+ for... More 

Helpful?
Thank rose p
Baltimore, Maryland
1 review
5 of 5 stars Reviewed July 6, 2016

I was attending a 4-day event at the Spire Institute in Geneva and the Residence Inn Mentor was recommended. Everything was perfect - from my initial interaction booking directly with the hotel; to my unexpected early check-in that Shannon at the front desk accommodated; to my lovely first floor room (which was so helpful as I was traveling with my... More 

Helpful?
Thank 2016BK
Erie, Pennsylvania, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 5, 2016

Once again I chose to spend a night at the Mentor Residence Inn. It was my first time in a single room at this facility; I was impressed with the lay out of the recently renovated room. As always, the hotel was spotless and the service of the highest quality. It was a busy holiday weekend, yet the staff made... More 

Helpful?
Thank Margaret M
Troy, Illinois
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 1, 2016 via mobile

My son and I have stayed here as a pit stop on our way to vacation in the Finger Lakes from the St. Louis area for the last 4 or 5 summers. The staff always go out of their way to make the stay special even though I'm staying for free with rewards points. This year, I asked if there... More 

Helpful?
Thank Cathy V
Questions? Get answers from hotel staff and past guests. Ask a question

50 photos of this hotel

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
At the Residence Inn Cleveland Mentor, we have perfected the extended-stay experience by combining all the comforts of home with our passion for making every guest feel welcome. Our suites offer separate living/sleeping areas, plenty of space for relaxing, entertaining or meetings, and a fully equipped kitchen with refrigerator, microwave and coffee maker. Other special room amenities at our pet friendly Mentor, Ohio hotel include two telephones with voicemail and data ports, and a large, well-lit work desk. Free high speed wired/wireless internet access is also in each guest suite to make your stay with us more productive. Start your day at our hotel in Mentor, Ohio with a complimentary hot breakfast in our Gatehouse, and join us at our weekly barbecues and Evening Hospitality Events offered 2 1/2 times per week. ... more   less 

Additional Information about Residence Inn Cleveland Mentor

Address: 5660 Emerald Ct, Mentor, OH 44060-1869
Location: United States > Ohio > Lake County > Mentor
Price Range: $157 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cleveland Mentor 3*
Number of rooms: 96
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Also Known As:
Residence Inn Cleveland Mentor Hotel Mentor
Residence Inn Mentor
Mentor Residence Inn
Residence Inn Cleveland Mentor Ohio
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